I only have one thing I think, NO I KNOW the franchise owner or the Golden Chicken home office had…read morebetter do is have his employees realize really fast and that is that without those people they give less than EXCELLENT SERVICE to pay their salaries and they need to be trained better or FIRED. Because without customers the business will CLOSE so the OWNER won't need ANY EMPLOYEES AT ALL. Personally, I believe that they have the BEST chicken and rolls in the state. BUT ABOUT 90% OF THEIR EMPLOYEES NEED TO BE TRAINED OR FIRED, THEY ARE CAUSING LESS THAN 5 STARS. ATTITUDE AND FOOD PREPARATION! Ken P. Odessa

By far the best quilty chicken in Odessa, perfect layout on entree .. amazing atmosphere.uzaltion…read morewas harmonic with the employees working together to pastefully and gracefully getting food out to customers.. followed all high standards and expectations and some for dinning out.. diffently rose the bar to competeras .last but not least very impressive work by the young but direct GM ... Jeremiah...very professional and corporate built. .Awesome place.

I have never been disappointed by a Chicken Express. I will always find one when I visit Texas…read more My food was great, hot, & great portions. Fried okra was perfect. BEST sweet tea in Texas. Staff understood I was going to eat my meal there, then take some back to camp. When I gave her the go she made my second order. I hit the place just after the noon rush, so many tables were need of attention. Staff tried to keep coming out to clean. Over all building was clean.

Service is incredibly slow they obviously are prioritizing the drive through, no cashier deployed…read morewhen customers arrive. Skipping orders etc. probably won't come back to this slow ass location

Ever since Churchs Chicken did away with their corn on cob we quit patronizing their business in…read morethe past 3 years - done as simple as corn on he cob has cost them a hell of a lot of business. WE take our business now to KFC because even Popeyes chicken is not that good / Churchs chicken used to be very good place to go - but poor decision making is ruining it !

Best fried chicken in odessa. Amazing meal deals. Order has never been wrong. Y'all stop sleeping…read moreon Church's

Food was good. But the Service is the worst! Went through…read morethe drive thru and didn't get service at the speaker so I drove up to window. Lady was rude and when I got the order I didn't check it till I got home. And of course I didn't get our XL order of Fries So I called the store to let them know. I was told that I was being rude but the asked for my name and I could go on another day to receive them. I went the following week and I was told that they had already been given the fries. I told that lady she had me confused with some else!! Reluctantly she gave them to me.

The food is very mid but their service is terrible and horrible. The ambience is very small and…read moretrash. I ordered my food and they said it was approximately 15 mins but about 50 mins passed and they still haven't gave me my food. I went to park up in the window to see what was happening and they all just ignored me. Then I had to honk to get their attention, and I immediately asked for a refund and they give ugly looks like if we were the problem. At the very end I ended up getting my refund and then the disrespectful lady gave me the receipt I had gave her at the beginning and I had to tell her over 5 times for her to give me the refund one. TERRIBLE SERVICE DO NOT GO THERE!!!!

The service at this location is terrible! The lady who took our order in the drive through did not…read morespeak English well. We placed our entire order and then she could not figure out how to charge us. She told us to pull up to the window to pay. We waited in line and when we pulled up they did not have our order. We had to pull into a parking spot in the front to wait. The food was good and fresh. the only reason for the low rating is because of the bad service.

Grabbed some food for The family and about half way eating these nuggets I found this sh$&!! !…read more How does this happen!!

10 out of 10 out of 10 out of 10!!!!!! My mouth is watering leaving this review LOL. I have not had…read morea meal here I didn't love. They do food truck Friday's (most fridays) in midland and I am always there. It's my favorite day of the week! This place is a MUST TRY! The wings are my favorite, honey garlic fries close second, chicken sandwich meal 3rd, I could go on and on!

I have not gotten any food from Smoked Soul that I have not liked. He has a constant menu and will…read moreoccasionally introduce a limited item. Everything is absolutely delicious. My favorite is the spicy chicken sandwich. But don't be afraid to ask for it not spicy as each chicken is breaded when you order it. The food comes out hot and the condiments that he mixes up are fantastic. He has his own BBQ sauce and ranch dressing that is way better than Sweet Baby Rays or Hidden Valley. The fries that he produces have a seasoning on it that have had to ask for a tub of so that I can sprinkle on other things too. The owners are super nice and great to talk to. Try it out and you will not be disappointed.

Staff is unfriendly seems bothered that I place an order, plus they never have turkey legs. They…read moreshould just remove it from the menu

Food is Cold and the service was bad I give this a one star out of five get your act together and…read morethe chicken was dry and the tea tasted funny worst bushes chicken in Odessa.

Every time I try to order chicken livers they are always out. I've come by at different times to…read moreorder them, even as early as 11:15 and they are still ALWAYS out.

Wings are fantastic. Great sauces, yummy fries. Lots of stuff on their menu. Big old burgers that…read moreare slightly average tasting. Pizza is not bad at all. Prices are definitely too high. But if you want AWESOME delicious wings ... this is your place.

If I could give a 0 I definitely would ! This place was…read moreabsolutely horrible and had me waiting for an order that was never even started ! And after I asked for it to go they said yes ... and still NO order. Until I complained and then they quickly threw it together . I asked for a cheese pizza , and they upgraded it ... it looked horrible, my child could have done a better job . And the wing special came with 0 fries . The staff seemed to hate each other and because of that I couldn't get my food I PAID for . $63.24 - wasted !!! Can't believe I even tipped these damn people and waited over an hour for my 5 wing special, salad, and personal cheese pizza . CRAZY !!!!!

9-20-25. I told you 3 times over the intercom. Light and dark pieces. Got home. All dark mostly…read morelegs. This is not rocket science. Do you not care? Or you slow? Who's the owner of this place? Have some pride in your establishment.

I'd give it a negative 5 stars if I could. Horrible service. They told us KFC was shut down so we…read morecould only order Taco Bell. I ordered the 2 chalupas and got soft tacos instead. Went to counter to tell her my order was wrong . The employee, who seemed to be the manager told me "that's what you ordered! I can't make chalupas right now so you ordered the soft tacos!!" Very unprofessional! I will never come back to this place!