I was not impressed by either the bagels or the service at this location.
The bagels are light, fluffy, and soft... more like sandwich bread than a traditional bagel. The bread is also a bit on the sweet side. The blueberry bagel I tried was even sweeter, and was lacking in blueberry flavor. They aren't horrible, just not particularly authentic or good.
The people working at this location were not aware of the bagel choices listed on the website that they didn't have in the store, were not very helpful about navigating the store or informative about their products, and did not fill my order correctly. To be fair, they appeared to be employees of Aramark campus food services, not people directly hired by Einstein Bros Bagels, and a regular customer would be able to learn to work around these things. It just wasn't helpful for a first time visitor.
In short, this is not a horrible place to stop at for a snack or just a drink if you happen to be nearby on the Wake Forest University campus, but it's not a place I would recommend for a great bagel. read more