It took three glass doors with three different install dates to finally get it correct. Then the…read moreinvoice arrives and is of course also incorrect. They are great on the phone with a willingness to resolve issues, however it just shouldn't be this hard.

Mark and his expert team of glass technicians, Joe and Michael, did an excellent job of realigning…read moreand reanchoring a 3 piece glass shower unit in my house. The original installation was not completed correctly and the door would not close. The glass technicians completely disassembled the glass panels and then reinstalled correctly. Mark gave me a reasonable estimate and stuck to that estimate even though it was a complicated rebuild! Excellent service and value! I highly recommend Gatsby Glass Service if McKinney!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Called first and talked to a rep about my needs before making the drive. Then set up an appointment…read moreand went in person. They had a great selection of reasonably priced granite and quartz countertops to choose from, made my selections. The pre measurements and job were completed to my satisfaction within ten days. Good service and good craftsmanship.

About three years ago we had Jubilee install our countertops for our kitchen and two bathrooms. I…read morevisited many showrooms in the area but decided to go with Jubilee and I am so happy that I did! The showroom is beautiful, well lit and very comfortable to go through. The work was done in a timely manner, and the craftsmanship was excellent. Because I have had those countertops for three years I can testify to the quality of the work and the beauty of the product over time. My kitchen has a lot of corners and curves and Jubilee templated the granite that I chose perfectly. The seams for the project in my kitchen are so tight and flawlessly matched and finished that you cannot even tell there is a seam! Very impressive. I was so happy with how Jubilee had helped me with my past project that I decided to go with them again when we recently renovated our main bathroom. Once again, I so am delighted with the work that Jubilee has done to help us. Our countertops are beautiful! Of all of the contractors that came into our house Jubilee was the easiest to work with, they worked around the schedule with our other contractors and were always available for communication. I also love that Jubilee does not make their customers pay for a whole slab of quartz. Instead you pay for only the amount of quartz required for the job, which gives their product a great value. Vanessa helped me with my selections and was so patient with all of my questions. She also helped me with my selections. I highly recommend Jubilee.

These guys are meticulous about the details and solid concerning structural integrity and design…read more I highly recommend this company. They have done several projects for us and we are very happy with the work. Their prices are fair and competitive. Our satisfaction was the primary objective of this team in all cases. I don't think you would ever be disappointed with their work.

Bob and and his team did an excellent job installing our kitchen backsplash...best of all he was…read moreable to fit us in his schedule on shirt notice. We will be definitely be hiring him to help us with more projects in the near future!

This is supposedly a Kohler showroom, but it's in some dumpy old industrial park with no signage. I…read morekept saying "we must have the wrong place". This "showroom" is a couple small rooms within the Moore plumbing supply distribution center. There is a limited selection in a crammed space. Hours on the Kohler website showed open, so we made the haul. Just know that the hours are not the hours, apparently you need to call for an appointment. Well, we called to see if we could get an appointment but nobody ever answered and we never got a call back. Don't waste your time here. If you want to see a Kitchen & Bath showroom try the Kohler showroom on McKinney Avenue in Dallas or Ferguson's in Frisco near Ikea.

This place gives you 5 star service from the moment you walk in until you are done with their…read moreservices. Very professional and they are super detail oriented. Specifically Faith W. she has been so helpful and amazing throughout our experience using them!

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

I needed a repair part for my Baldwin front door latch. They didn't have this obscure part in…read morestock, but the lady called around and located the appropriate repair kit. This is my second visit to this location, and both experiences have been superb.

From the owner: Decorative hardware and plumbing.read more