I've owned a two rivians the first one was a lemon, second one, 30 days in already needed parts…read morereplace because faulty installed items. To make things worse the el segundo service center took out my nacs adapter from my vehicle and did not return it. I only noticed after I got home. There is no way to contact the service center directly. They aren't responding to messages in the app or response requests from Rivian support. It's been over a week, this company is failing on all fonts but especially customer service.

I went to Rivian to get my car pressure checked and somebody came to me right away and helped me…read morewash my car to. The customer service person was very nice and easy to talk to. The interior was comfortable chairs and a coach inside and a little play area for kids. I've only been to 2 Rivian sights, and both were well kept and welcoming. In all I think that Rivian customer service is amazing a what all dealerships and repair zones should strive to add

This place never fails me ! Jose is honest and very direct regarding your vehicle and that's…read moresomething that makes you trust your mechanic. Not only a convenient location but excellent service . Highly recommend to my South bay neighbors!

good station by my place. i had bit of an emergency and needed a fan belt put on... i had the belt…read morebut $100 seemed steep i paid cause i needed it done :/

I LOVE OCEAN TIRE!…read more Came in for an oil change. Met Jose and he happily joked, "Oh, you're going to need new tires, a new transmission, and why don't we just replace the whole engine?" I replied, "Sure! Why don't you just take my car and give me another car?" So much fun! I completely trust Ocean Tire and will never go anywhere else. They are honest, super friendly, and made everything so easy. It's hard to know when someone is going to take advantage of you, but I can confidently say, Ocean Tire is the best. Got my oil change and I'll return for anything else my car requires.

You guys saved me again! Put a patch on my tire as I was running late to teach Yoga, had me out in…read moreunder 5 minutes and for free! I will be buying everything TIRE here and shouting it out for others! You guys rock!!

Purchased a 2025 Ford Expedition at South Bay Ford a few days before Labor Day…read more I was hesitant because previous car dealer experiences have been pushy and i dreaded a similar experience. From the moment I called to inquire if the car I wanted is still available, I felt at ease. The sales team including Lonnie and Adolfo was transparent about pricing, etc right away. No games, no gimmicks. I really appreciated their efforts and ultimately made the decision to purchase my car at South Bay Ford

So, I took Raptor to South Bay Ford to fix passenger side window stopping half way up at times…read more WOW, this place is amazing! I received incredible service and enjoyed a complimentary tea from a voucher at their cafe. Per the invoice, "Found no codes related for the concern. Performed pinpoint test and found faulty regulator and motor assembly. Test, pass." Highly recommended! Some background; this was my experience at AutoNation Ford Torrance before visiting South Bay Ford. I totally agree with Rebecca, I need a stronger word than incompetent. The service department here should just close. My Raptor's front passenger side window would stop half way up at times. According to the invoice, "Scanned vehicle for any codes. Performed passenger window initialization to fix window concern. Cleared any related codes. Verified that solution worked". Picked up truck and windows were down. As I'm driving off the lot, raise windows and passenger side window stopped half way up!%#%$????? Immediately called worthless service manager Melvin Alvarado and he was nowhere to be found. Left message with another person, but Melvin never returned my call (still waiting, been 7 days). Don't bother me to call your GM, it obviously hasn't done shit based on all the other 1 star reviews you've received.

Starter was bad on my '02 VW Eurovan. Called Wednesday…read morenight and talked to Nelson. Had vehicle towed mid-morning on Thursday. Repair was completed same day. Amazing service, perfect work, great value. Bring cash and save the CC service fee.

I've been going to Nelson's for many years and have been able to take my car in right away. He does…read moremy Smog check along with regular service every 3,000 miles. He also is able to fix other things that occasionally rise up. I have a 2002 VW Cabrio so it's a older car and he tries very hard to find parts that the dealership no longer carries. His customer service is exceptional!!! I highly recommend Nelson's Auto Repair. I read the other reviews and would like people to know that Chuck is no longer affiliated with Nelson's.

Was referred here by 2 local shops that were unable to replace starter on a 1991 Chevy Silverado…read more3500 Dually (which is a super heavy truck and would most likely need a special lift to handle weight). Called and spoke with Todd who scheduled a time with me when I could get it towed there. Got it towed late afternoon so they could look at it the next day. I assumed I'd hear back in the afternoon the next day after seeing how busy they are but first thing in the morning Todd already called, confirmed it was indeed starter, broke down parts and labor which was lower than I expected and they got it done that day. Went to pick up and met Todd, super friendly and helpful and answered any questions I had. Great experience for the first time there...honest, fast and friendly. I definitely recommend this shop!

I will not bring my car here again. Second time here, and…read moreboth times, it's apparent that they do not properly evaluate the vehicle, or even look at it thoroughly or may be even at all. First time there, the car sat there for hours, then they called to say that there was no issue and charged me for replacing the brake lights ,which at first I was told there would be no charge by the guy that checked me in. Upon check out, I had a different person, dismissive and rude guy, I was not appreciative of his talking down. Second time there, they had the call for over 8 hours, no call, no updates, I had to call in to check on it only to be told there was no issue. I finally showed up to get my car. Prior to checking in, I looked everywhere for my car, outside, in the shop and saw nothing. I then went to check in, asked where is my car, they had no idea even what color my car was. I was told it was evaluated and driven multiple times. I was told my car was parked in another lot, about half of block away behind the Torrance Corps building. Car was unattended and mileage did not show that it has been driven much. My car broke down the next day, I was stranded. Upon inspection, there were several codes showing, some poitining at a vac leak, including a damaged axle which was never seen before. I'm appalled by this place. I question what happened to my car and why suddenly it went downhill like this, why it was left unattended almost 2 blocks away.

Wonderful experience. It's clear that the management and ownership of this service center are…read morefocused on building a strong reputation within the community. The service team was accommodating, professional, and genuinely kind. I brought my car in for a tire patch, and they handled it quickly and at no cost. They understand that taking care of customers the right way builds long term trust and loyalty. It's a smart, community focused approach to doing business. I'll absolutely be referring others and will be back for any future car needs.

Amazing experience, I'll definitely return here for my automotive needs!!…read more My tire had been deflating slowly over time, and finally I decided to get it checked out. The first place I went tried to rip me off by saying I needed new tires entirely. I didn't believe them so I visited Discount Tire and Service and they had my tire patched and repaired (it was a nail) in under an hour--and they did it FOR FREE!! I hadn't even made an appointment (because the other place freaked me out), I just called and asked if I could come over. The person I spoke with (Chris I think?) was so warm and friendly. The person who did the repair explained how my tires were fine, it was just a nail. They really inspired confidence and gained a new customer for sure! Thank you Discount Tire and Service!!

This was my first time going here and I'm always a little nervous trying new mechanic shops because…read moreI'm a girl who doesn't know much about cars. However, the whole staff was so kind and explained everything super well and throughly! Eric is very honest and won't charge you for something you truly don't need. They even went above and beyond to help me out after hours. I highly recommend coming here if you need anything done to your car and will be coming back in the future!

My starter was about to die, so drove right to these guys. Eric said it could be the battery, so he…read moretested that and a few other things and said yes it was a starter. It was late on a Friday but he said he had a repairman coming late and would get it done that night. Got a call a couple hours later to come pick it up. Can't recommend this place enough. Honest and hard working folks.