Excellent. I live far from here, my CR-V threw an engine light, walked over late in the day, Tom…read moresaid bring it right over, they scanned it, told me something I half-knew (purge solenoid valve), fixed it next day for an excellent price. I know enough about cars to know this was top-notch service.

I brought my car to another mechanic who told me my options were to spend thousands of dollars at…read morebest...at worst that I needed a new engine. I had such a weird feeling about it that I had my car towed to Bethel Auto. Two days and $150 later I had my car back, running perfectly with no dashboard lights in sight. Having a mechanic you can trust is worth its weight in gold for those who, like me, know absolutely nothing about cars. I'm feeling very grateful to have found Bethel Auto!

The parking lot here is much more spacious than other auto parts stores in the area. Their website…read moreinventory tends to be more accurate for same day pickups. Michael was very helpful, and was able to correct an issue I had with a part!

Second time I've called up to make sure they had a part before driving over. They guy on the phone…read moresaid it was there, I told him I'd be there in 20 minutes. When I got there the manager asks to help me and I tell him I called in for a part. He puts on a smug grin and says they don't have it, it's at their other store. Complete waste of my time, never again.

If you need if fast make sure they got it first .they drop ship lots of parts so they may not have…read moreyour product in stock and at the mercy of a supplier

Online Buyers, Be Aware My experience with this store…read moreinvolved poor communication, inaccurate information, and repeated difficulty canceling my order. Before placing the order, I contacted the store to confirm that the item was in stock. I received an immediate response stating that it was available, so I placed the order that same day. After approximately a week and a half with no updates, I emailed the store requesting the order status but received no response. After calling multiple times over several days, I finally reached a representative who told me the item would ship that day and that I would receive an update. No shipment confirmation or follow-up was provided. I then emailed a request to cancel the order, but again received no response. When I eventually reached another representative by phone, my cancellation request was refused. I was told the warehouse was delayed and that the item would ship that day. Once again, nothing shipped, and the order status was not updated. The item was finally shipped about one month after I placed the order--and it was shipped directly from the manufacturer. This left me questioning why I had originally been told that the item was in stock. Buyers should be aware that they may experience significant delays, limited communication, inaccurate availability information, and difficulty canceling an order.

When this was levines it was a good store with quite a few knowledgeable sales people. Since the…read moretake over by parts authority this place is the absolute worst place to buy parts from. They seem to have gotten rid of most who knew what they were doing. To give an example I was looking for MEK hardener for fiberglass resin. This usually comes on a 3.5 oz tube. The girl asked if I wanted a gallon or quart. She clearly had no clue . Then she told me they didnt carry it. I asked someone else and they knew exaclty what it was and said they'd send it out. That was 10:00 am , 3:30 and I called , its still sitting there.

Get some counter staff who act like they want to service the customer…read more... Not sure if any had teeth because no one smiles. Management needs to improve the people skills of these individuals....

I purchased 5 qt. 0w-20 Valvoline today at this store for $38.xx, at least 10 dollars more than…read moreBJs, Costco, or Amazon. I have always bought my oil here for 40+ years, but no more ever. Totally over charge for their oil.

Needed a battery when I noticed the car took a bit of extra time to crank and walked into…read moreAutoZone. The size I required was an unusual one but translated, as I was told, to a more common one. I was greeted by the store a manager , Mr Colon, who noticed I was dressed in working clothes and in a hurry. He offered to change the battery for me. I was in and out driving within 10 minutes. Can't ask for any better service. Wonderful manager who I will now support .

Brian at the Danbury store was extremely helpful in a headlight issue , couldn't have been nicer…read more Thank you so much !!

Very clean store with nice employees that were able to help me find the blower motor I needed for…read moremy truck. Definitely going to be my go to place now over competing stores even tho it's a bit further from me!

Possibly the best service center in the area. The staff is courteous, the price is very reasonable…read moreand the work excellent.

Untrustworthy Nissan Dealership! 2015 Subaru Forester…read more2.5... Was assured by Oly and Erby that all on the vehicle was working "as it should". No Ac and no stereo, rear spring shot through the plate first time it was up on my mechanics lift. No reply from anyone when contacted about these issues. No title, and we paid cash. Have to argue for several months now about the title. Title company they use, It's Easy, seems to make up their own rules about releasing the title and again the Nissan dealership is no help. 0 Stars- would not recommend this dealership or this title company. Call Leslie, in Ny to rectify any of their tomfoolery with title and registration. 212.586.8880 at Its Easy

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin…read morewas above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers . Thanks Justin . You Rock!!