Melody was fabulous to work with! Very reasonable pricing! And the installers took their time,…read moredidn't rush. Didn't leave a mess. Installed our new carpet perfectly. Looks great! Thanks so much! Now having them bid bathrooms and downstairs flooring for in the near future. Definitely recommended. I did price around and they had the best pricing & best reviews around. Don't pass them by, you won't regret it. Carpet: WINDY CITY III/6107 COTTONWOOD

Tony Strangeway is a terrible salesman. Work with someone else if at all possible…read more When we first contacted the company, he said an estimate would be no problem. He came in and measured, suggested we install over the existing tile, and told me he would have the estimate to me by noon the next day. Noon came, no estimate. Then he said it would be the end of the day. End of the day came, no estimate. Then he said it would be the next day. Next day ended, no estimate. Same the next day. Finally got our estimate. I asked if we could schedule work. He said he was on vacation but would get back to me within a week with a scheduled date. End of the week came, no scheduled date. Then he said he would let me know by Monday. Monday came, no scheduled date. Then he went on about how they can't schedule a solid date because of unforeseen events and because the contractors they use don't actually know when they can do the project until four days prior. But for about three weeks I was told "about two weeks". My daughter and I are disabled. We needed to make sure we were not in the house during installation, which meant I had to request time off work and we had to make plans. Which you obviously can't do if you have no solid date. This went on for weeks with him not being communicative or keeping any of his word, ever. Not one thing he said would happen actually happened. Finally get a date, but I'm told that it's not solid (even though it's literally in the contract). I told him about our unique situation, and his response was, "It really won't be that big of a deal. It should not inconvenience you." Which is not how you respond to a disabled person explaining their disabilities. The day comes. The installer tells us we need to avoid the room (which is our living room) for about three days because of the fumes. I was not told this ahead of time and this is pertinent as it relates directly to our disabilities. I inquired with Tony. His response? "I don't know much about tile installations." I told him this has nothing to do with carpet being installed over tile, it has to do with the adhesive being used. His response? "I know." Then why was the tile comment a relevant response to my concern? Carpet gets installed. Then, one or two days later, it lifts. All the edges came right up. It's as if they cut the carpet in the shape of the room and just set it down. It is not tacked down on any edge. Tony's response? "Oh it's a tile installation. Those are harder." Regardless the carpet should not be lifting. At this point I'd asked to speak with the owner repeatedly and Tony mostly ignored my request. He said he would send someone out that day to fix it. I followed up three hours later. "Oh it won't actually be today, sorry." I'd had it. I told him it needs to be today as this is now a safety issue for my daughter, and I demanded to speak with the owner again (with still no acknowledgment of that request). Installers came late that day. Tony said it would take them an hour. After 2 1/2 hours, it was 10pm and they finally finished. But they openly stated they didn't move the couch or fix the area behind the couch. And the carpet started lifting again the next morning. The owner finally called me. He came and walked the project. He saw the issues. He came and brought someone to fix them himself. They stapled all the edges down. I still had to pay full price for all of this. Cost over $3,000, and that does not feel like a fair price for the quality of work I received. I have no confidence the carpet will stay down over time. Guess we will see. Work with another company. I've done enough home projects and flooring projects to know this is not how it should go on any level.

Prosand refinished our 17 year old wood floors a few weeks ago. The technicians Norberto and Jesus…read moredid a fabulous job. They were very conscientious and very helpful in guiding our decisions. The floors turned out beautiful! !

We have used Pro Sanding twice. The first time they refinished our back room and kitchen. In the…read morekitchen they had to feather in new wood to match the old wood where we had removed a peninsula and the work was beautiful. This past week we had them come in to remove tile from the foyer and replace it with wood and refinish the bamboo flooring we found when removed the vinyl flooring. Carl gave us a fair quote. The new wood arrived and was then Caesar showed up to do the floors. Under the tile he found beautiful parquet flooring that he was able to refinish. Carl requoted us and we oil back the ordered wood without issue. The flooring turned out fantastic. If I had more flooring to refinish I would definitely call Carl again.

From day one with our sales rep to the project completion the company has done a superlative job…read moreof communication and execution. Our PM Tom and our salesperson Amanda were on top of everything and stayed involved throughout. The actual installers and demo crew went above and beyond expectations. We are very happy with this project and love how our new floors look throughout.

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I have been receiving a lot of advertisement emails from what I thought was this company. I…read morecontacted and spoke to Sam and found out that they are not involved in any mass advertising. I found Sam to be friendly and professional. So, if you have been receiving a lot of email ads, let them know. Since speaking to Sam and his concern about all the advertising emails, I will definitely consider giving him a call, when it is time to do flooring in my home.

Brewer did a tile job for our hall bathroom in 2022. We had the best crew. We did a brick…read morepattern on the floor and the tile lines were perfect. The grout matched perfectly and the sealant has lasted into 2025 with no issues. They also completed the project in a week. In 2024, we hired them back to fix all the issues we had with our master bathroom remodel that was done at the same time by another company. This other well-known Indianapolis company had to rip out our tile twice as they couldn't line it up, put the wrong tile in, and couldn't lay it straight. Brewer came back to reattach the corner seat that had fallen off, re-leveled the threshold as the glass door was hard to close, and redid the grout on the shower floor and all the sealant in the shower as the sealant had completely come off. Again, this shower was done in 2022 by another company and took 2 1/2 months to complete before we fired them. We couldn't have been happier with Brewer. Margie L

5 star! We needed carpet rip out , restoration of existing floors (sanding and staining) and…read moreinstallation of new hardwood in the carpeted areas , LVP in the basement and rubber flooring in the gym due to our daughters severe allergies..in a home over 8,000 sq ft. It was a large project! We live in a neighborhood of 1.5M+ homes and were haggled and up charged by other vendors ..our advice, save the headache with other companies and just call Guardian. Their knowledge, skill, precision, punctuality and customer service is top notch. From the beginning to the end of the project they have guided us and have done an immaculate job. We had dark cherry woods to work with and wanted to tone down the color but also allow it to flow with our dark staircase and blend into the new. They aided in finding a match that coordinated and flowed without taking away from the home. It's rare to find the tenacity and quality this company exudes. Typically everything is subcontracted out with most companies which is not the case with Guardian. The owners are hands on and invested in the project just as much their team is. And an added bonus they have a veteran on the team!

Dave & Kristen were wonderful to work with on our restoration of the original hardwood floors in…read moreour 1861 Victorian! My husband and & I pulled up the existing old carpet and discovered the hardwood floors were still in good condition! Those old floors seemed to have potential and we just couldn't bring ourselves to hide them again under carpeting. We contacted Guardian Flooring Advancements to see what our options would be to have the floors refinished. WOW!!! What a wonderful, amazing job!!! They sanded, stained, and put the final coat on those old hardwood floors. They made those 157 year old floors look practically brand new!!

Bravo Claghorn flooring after a disappointing experience with another flooring company you stepped…read morein cleaned up the mess and left me with a floor that I can be so proud of. This was not an easy floor to install. Thank you Janice for the exceptional customer service! Kent, thank for your special attention. Not many owners are willing to get into the trenches with their installers but I saw you there!! You are a ROCK STAR!! Thank you so much! I'll be back and I will be sure to share my sentiments with everyone!! A+

Contacted Claghorn for an extreme bathroom remodel.  Even though it was a small space/project I was…read moretreated with kindness and respect throughout.  Large selection of tile, and Spencer listened closely to my ideas, pointing me in the right direction at the showroom.  Decision-making made easy.  Communicated well about the dates/times contractors were coming from demolish to the final touches.  The installation contractors were great about collaboration. They showed concern making sure we both understood what was wanted and what was best.  I can't be more thrilled from start to finish and absolutely adore my new bathroom.  Thank you Claghorn Custom Flooring!

I had an excellent experience with Indy Floor Coating! Susan represented the business side with…read moreease and clarity--very knowledgeable about the products. Nick and Rob did our install. They were detail oriented beyond my expectations--seriously! Their quality of work was just amazing. I feel like they did my garage just like their own garage. They were very professional. Their truck/trailer/equipment were all amazing to see roll up to our house--left me feeling proud--"yeah now that's for our house!" The finished product is perfect! I was also reassured that the employees have worked there so long! It is a family business and they will treat you right!

We were not able to see the quality of work this company does on flooring, it never got that far…read more As an animal clinic we had prepared for our kennel floors to be done. We had to shut our kennel down and completely tear it apart which took time and money. Then when the crew got here they told us they could not do what they had quoted us to do. We lost a lot of time and money. It was an inconvenience to our clients and patients because we had to re-arrange surgery schedules, and we have no new floor to show for it. On top of all that, this company could not work with us and make it right. We would not recommend working with this company in the future. Very disappointed!

I was extremely happy with this companies work, customer service, prices, and professionalism. My…read morefloors look AMAZING and I will definitely be referring them to family and friends. Tiffany

Very professional and friendly. Our carpet and hardwood laminate floors were installed in the time…read morethey said and for the price quoted. We've used them on two different occasions, once we already had our carpet and once we ordered carpet from them. Highly recommend this company