We're so grateful we found Reid's Home Repair for our big basement refinish project - great work…read moreand great humans! Our home was built in 1913 and gut rehabbed in 2024. However, the basement was not finished, but had rough-in plumbing installed. We were looking for someone to finish the basement (4 rooms total), including adding an additional bedroom with closet and full bathroom. This included all electrical, plumbing, framing, drywall, door installation, flooring, trim, and painting. Mike was quick to respond to my original inquiry, come check out the space, and provide a quote. He was timely, friendly, and easy to collaborate with. We changed our mind a few times on final design - we appreciate how patient he was with us while we narrowed in on the final plan. The final quote was very detailed and he provided helpful information on the areas for potential cost increase (given that the home is old and there could have been unexpected things identified after work begun). This helped us set our expectations for the project. During the project, he kept us up to date on progress or concerns and kept the area very clean (ensuring very little debris made its way outside the basement into our home). He managed all of the subcontractors (electric, plumbing, carpet, etc) so we didn't need to worry about a thing. Made it super easy by having one point of contact! His work speaks for itself. There were a lot of difficult aspects of the basement to figure out (i.e. uneven walls and ceilings, tricky vents or pipes along the ceiling, water/electrical shutoffs needing to be accessible, etc), but he managed to turn the space into exactly what we were looking for. The attention to detail makes all the difference! In the end, the project took about two months (including carpet installation) and final cost was in line with the estimate. I'd recommend Reid's Home Repair to anyone!

Michael did a great job installing some closet doors for us. Honest, hardworking, and great…read morequality. I highly recommend him.

If you live in the area and you are looking for some unique tile I would definitely recommend…read morestopping in. I have not purchased any tiles but they had a ton of decorative tiles that I loved. When I entered I was greeted and told that it was fine to look around. I wasn't sure because it is located in a business park. After going through the store I was helped and given information about the type of tile that would work for my project and had the chance to look at a variety of options.

Ignore the other review before this one, these people are the best. I still can't believe how some…read morepeople still go online like children and wine about how people "looked" at them. Great staff, great value, great prices. As a full service flooring store I highly recommend Louisville Tile! Exceptional service, and tons of selections and brands.

The owner came and gave me a quote without a callback number. It took 3 days to get it by email. I…read morerequested a callback but no response. Very unprofessional business practice. Very political guy, anti conservatives. Won't do business with him.

From the owner: We provide top-rated tile, grout and stone restoration and care services designed to enhance &…read moreprotect hard surfaces in homes and businesses. We are your local leading innovator and award-winning company in the hard surface care industry that recognizes the needs of our customers. Our services include: - Grout cleaning, sealing, and recoloring with our renowned ColorSeal process - Tile cleaning and sealing - Stone restoration, honing, and polishing on marble, travertine, granite, slate and other natural stone - Bathroom and shower regrouting and recaulking services - Kitchen and bathroom stone countertop honing and polishing - High durability coatings for extra protection of hard surfaces, indoors and outdoors - Slip-resistant applications We offer free, in-home/office consultations and make it quick, easy and convenient for you to learn about our top-quality services. Contact us today and let us transform your hard surfaces to looking like new again in less than a day. For your convenience, virtual estimates are also available.

Haleighe provided excellent customer service! She was kind, knowledgeable, and very efficient in…read morehelping me choose the right flooring. I truly appreciated how smooth and stress-free she made the experience.

We have had two extremely disappointing experiences with Brian, the Store Leader at Floor & Decor,…read moreand unfortunately, his attitude and unwillingness to help have completely changed our opinion of this store. Our first experience occurred when we were trying to select flooring for our home. Because the flooring we were considering had significant color variation from plank to plank, we wanted to purchase several individual planks to take home so we could see what the flooring would actually look like in our space. Brian very rudely told us that we could only purchase one sample plank. I pushed back and asked how we could possibly make a decision about thousands of dollars' worth of flooring based on a single plank when there was so much variation in the product. I even pointed out that Floor & Decor doesn't display just one plank in the store and there is obviously a reason for that. Despite this, he refused to help us. We eventually went to the Pro counter, where someone was willing to assist us. Thankfully, they did, because we ultimately purchased approximately $12,000 worth of flooring. We absolutely would NOT have made that purchase if we had only been allowed to take home one plank and had not been able to see the variation beforehand. Unfortunately, our second interaction with Brian was just as frustrating. We later needed two additional risers totaling approximately $32. We asked if the $35 delivery charge could be waived, particularly considering how much we had already spent with the store. Brian refused and told us that he could not waive the fee. This was especially frustrating because another employee had waived a similar charge for us the previous week. The $35 itself isn't really the issue. It's the complete lack of customer service and the attitude we experienced on both occasions. When customers have spent thousands of dollars with your store, it is incredibly disappointing to encounter a Store Leader who seems so unwilling to make even a reasonable effort to help them, first with a major purchase and then again over two small additional pieces needed to complete the project. Other employees at this location have been helpful, which makes our experiences with Brian stand out even more. Unfortunately, after dealing with him twice, we have no intention of purchasing additional flooring products from Floor & Decor. That decision is based solely on the way we were treated in our interactions with the Store Leader.

Jeff responded quickly to give me a quote offered same day but it wasn't an option on my side. He…read morethen got me scheduled. Tim came out timely, got the job done and was very gracious!

I procrastinated getting my carpet cleaned and I just had one room to do. I saw a Smith-Mathis van…read morein traffic so I called them as I reminded myself I only had a couple days left to get my carpet cleaned before a major surgery. They were GREAT at accommodating my procrastination! Dave Pope was my service man that was right on time and very professional. Thank you for putting my mind at ease and YES, the carpet looks GREAT and CLEAN!! Thank you!

If you're looking for one of a kind options and hard to find tiles, Architectural Brick and Tile is…read morethe place for you. Yes, the prices can be salty but these are pretty unique and high quality tiles. I first visited a few years ago when I was on the hunt for some aged looking bricks to match a brick driveway we were installing in a historic neighborhood. We were able to find the perfect brick to complete the project. Here we are a few tears later looking for Moroccan inspired tiles for a kitchen renovation project. Several of the tiles they had on hand looked exactly like what you would find in the alleys of Marrakech. Can you tell I'm a sucker for tiles? The staff was incredibly friendly and helpful but also gave us time and space to explore on our own. They even have a fridge with complimentary drinks for customers. In the end, we found one of the tiles we were looking for along with several other tempting options that were unfortunately out of our budget.

even though we have gone a different route on our flooring, I had to leave a review as a shout out…read moreto Jennifer that works there. We had a flood in our kitchen and family area that was all hardwood. The flooring company I had always worked with told me that it was discontinued and could not get any more. They suggested I call different flooring companies to see if anybody had any in a warehouse or a distribution center. Jennifer took up my cause and went a step over and above by calling the manufacture. she found out that they could manufacture Sam and have it to me in 21 days Jennifer That is real customer service. For anything in the future I might need Brick And Tile. I'm definitely going to go here.

Insta Pro Construction are simply incredible…read more We had them redo our upstairs bathroom and turn our back hall into a mudroom/laundry room. They completed all the work in 11 business days, with the bathroom being completed in 5 business days. Every piece of work was done incredibly well, and they were very responsive to coming to fix the little things you inevitably find in every project. Will 100% be using them again in the future.

Every part of the process in updating our kitchen was handled with professionalism and courtesy. We…read morereceived a prompt respond to our initial request, the quote was handled in 2 days (unlike some others that did not respond at all), and were on the job in less than 2 weeks. Jorge was very polite, talked us through the whole process, and answered any questions we had. Once the work started, everyone on the InstaPro team was polite and friendly, especially Art who even looked after my dog while I was working. The work was beautiful with an expert attention to detail and their recommendations were spot on; never steering us toward unnecessary or additional costs.

Great experience with The Tile Shop. I had purchased some backsplash tile here a couple of years…read moreago, and was very happy with the selection and the customer service. So when a friend mentioned she was looking for tile I brought her here because I knew she would love the selection. We were greeted as soon as we walked in the door, and an employee explained the layout of the store, and where we could find the types of tile we were looking for. There were several bathroom and kitchen displays, as well as a laundry room and fireplace display. We found quite a few that we liked and purchased pieces to take home and compare. Once again I was very pleased with both the selection and customer service.

Ivy was very helpful and friendly. I had worked with someone from a different store location, but…read moreshe spent time helping me pick a different tile, plus she followed up to see if I'd made a decision. I've been pleased with the Greenwood and Castleton locations.

It was an absolute pleasure working with Nate. We needed a big bathroom remodel and even know he…read moredidn't do ALL the work, he was our main guy to speak to, and he got the right guys in for the job. Adam, his drywaller, and if you have ANY tile work, you need to reach out to his tile guy, Miguel, of A+Tile (check Facebook), guy is nothing short of amazing. But it couldn't have started without the help of Nate, who is a super knowledgeable guy. He answered all my questions and concerns. And I really do appreciate him doing that since I consider myself and pretty decent DIY person, so of course I always research on how to do things before I go diving in and apply what I learned. You can learn a lot and save a lot of time and well earned money using Nate. Please don't pass the opportunity to work with one or the good contractors out there today. Best of luck!

Nate did great work for me - he was responsive, professional, and reasonably priced. Highly…read morerecommended to other homeowners!

We've been wanting to update our sink and kitchen counters for years. Decided to make a trip to IPS…read morethe week of Thanksgiving, and guess what!? Our new counters are already in! Love the fact that they have a network of sub contractors for plumbing, drywall, paint and tile. Super smooth process and everyone is very nice (even when I had a million questions). Great customer service is a novelty these days and IPS has it!

The most courteous, professional and efficient company I have ever had the pleasure of working…read morewith. Eric, Tom and their team are truly masters of their profession and take great pride in their work. They really look out for your best interest and were so helpful with tips and suggestions. We will never use anyone else. Our basement was left immaculate when they were finished. Thank you so much Indy Premier Stone!!!