30 minutes after placing my order they came back to advise they don't have the ingredients to make the meal I ordered.
I kindly asked for the menu and placed a new order. Unfortunately, that took over an hour to receive which was on top of the previous 30 minutes I had already waited for.
Another person of my party ordered salmon and they requested that the sauce was either not made with the order of given to her as a side. We were assured it was doable. After waiting for over an hour, it was saturated in the sauce. I understand that mistakes happen, but when we addressed it we were told "that's weird" & "no idea what happened" and the waiter walked off.
All of our entrees came with fries. Every single order of fries came 10+ minutes after the entree was delivered except one euch never arrived. I kinda lost faith in receiving anything in a timely manner. I felt like I was there for an eternity.
I would typically say this experience was because it was busy, but I never saw more than 8 tables occupied. I completly understand mistakes happen, but I don't appreciate the lack of empathy or efforts to make it right.
Too bad! read more