First visit here and Darlene, the owner, is so kind and helpful. I brought a dry cleaning order and…read morea new suit to be fitted. She was careful and took her time measuring and marking my suit to give it a custom fit. I actually drive here from Jacksonville because I was treated so poorly time after time at our local dry cleaners. DARLENE is my new go-to Dry Cleaner & Tailor.

Hemming pants is a necessity for me and trying to find a reliable, quality place to have it done…read morehas been a bit of a struggle. Well, no more! I had pants hemmed and they look amazing and we're done at a great price!

From the owner: Dry cleaning laundry and alterationsread more

Took my items there and the workers said they would call me to let me know when it was time for…read morepickup and never received a call from them. When I called to pick up my items, they were no longer there. If I remember correctly at drop off, the lady was very rude and did not seem to want to assist me. I will never be back again. Those were very expensive items that I now have to count a loss for.

Took 4 shirts in for dry cleaning. Was charged dry cleaning price for all 4 shirts but when I got…read morehome and took wrapper off, 2 shirts dry cleaned and 2 shirts clearly laundered with starch and ironed. Pockets and platen glued down flat and tight. Had to run a dinner knife down into the pockets to unstick and open them up. Did not complain - the lady who had taken my shirts and instructions a week prior was very curt when I asked why, since they do the cleaning in-store, it would take over a week to dry clean them. She became short and defensive when I related how, in college many years ago, I had worked for a cleaning store called "One Hour Martinizing" (probably nonexistent now), so I knew it was possible to dry clean garments in less than 7+ days. I take my clothes elsewhere now.

I've personally used them for my most invaluable/sentimental items with great quality service. The…read morereviews on here do not describe this business ! This business has been here for this entire community for as long as I can remember. Everyone here uses them and loves them. I know that every business makes a mistake occasionally, but I've never heard one bad comment about this cleaner.

Not sure why, but all of staff here are very tight lipped and basically just unfriendly. Not rude,…read morebut even when you speak to them they barely answer? ‍ And now the prices are just kind of ridiculous. $5.00 to launder, not dry-clean one man's shirt! I'll be taking my clothes to Anniston from now on when I'm over there for other business. Just can't afford this place anymore, especially with the very lackluster customer service.

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

My curtain was a year old. It was in perfect condition except for the stain. The curtain did have a…read morestain. It was urine from a family members dog make dog! I asked it it could be removed and the girl at the counter told me it could. I trusted her. Using ammonia or fading of curtain was never discussed. I would not have left this curtain panel to bring home damaged. Also, this business is not BBB accredited! I wonder why.

I was impressed by how reliable and consistent Pelham Cleaners is. From suits to everyday clothes,…read moreeverything comes back looking brand new. Great quality and fair prices.

Super clean Great service the personnel working there are…read moresuper helpful They care about the customer And very helpful

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I've been using this cleaner for months now, and they always do an amazing job. My clothes come…read moreback spotless, neatly pressed, and ready to wear. The staff is friendly and professional, highly recommend!

Friendly staff, quick turnaround, and top-quality results--Alabaster Cleaners is my go-to place…read more They never disappoint.

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

Took pants here to get basic alterations done because Monica's is closed on the weekends and I…read moreneeded quick turnaround. Walked in 40 minutes before closing so plenty of time. "Greeted" by an employee that was obviously not happy I was there. Told her what I needed, she said they already have to be pinned and marked for us to do them. A. That's half the job, what reputable place would do work on markings they didn't make? But also read the highlighted sentences in the included photo. So either their website is bs or this lazy employee just didn't want to do her job. Either way, I'll go somewhere else I guess. What a joke.