Bruce and State Farm have been my insurance professionals for as long as I can remember. They have…read morealways been there for me and have provided fantastic service. They've the best.

Bruce has been my agent for more years than I can remember. Always responsive and helpful no matter…read morethe issue. I am confident in his expertise and advice going forward.

I've been using H&R Block online for years. This month, I…read morereceived a letter from the IRS so I made an appt online with the office here in Bonney Lake. My appointment was with Tarrah. She is kind and very familiar with the letter I received. She reviewed the docs I brought and said she'd get to work asap and investigate. She called me later that day and asked I come in to review. I came back and she had expertly researched, reviewed and had an incredible solution, saving me money and time. Her service was awesome and the price I paid was far for her expert services. Highly recommend A+++

i've used H&R Block for more years than I can count. This year my tax situation changed a bit and I…read morehad a very basic tax return. I decided to use , paid the extra so that my W-2s would be automatically downloaded and I'd have help if I was audited, etc., so I go through the online system my return was complete, off to the IRS and a few hours later I get a message saying it's been rejected. The IRS rejected it because information that was entered was incorrect. H&R Block entered that information with my downloaded W-2s. So they made the error. Apparently nobody at H&R Block can help me. Not anybody at one of their stores and not anybody in the chat for the online filing can't do anything about it. So much for the H&R Block guarantee so now I'm on my own to try and navigate how to fix this situation. Never again H&R Block I'm moving on.

You've never met a more knowledgeable insurance agent. Francesca is a real gem, probably one of the…read moremost caring and friendly people i've experienced shopping for insurance. She treated my situation with respect and with real interest in making sure my family is protected. Francesca shared with me all the various ways I can tweak my policies to both save money and give me the coverage I need. This woman knows her stuff. While my prior insurance carrier was "there" and faded in the background of my life. After meeting and talking to Francesca I knew I had to switch.

Protecting my family is my number one priority - but Insurance can be overwhelming and confusing…read more I'm grateful to have this crew on my side as I wade through the options. Francesca is a fantastic listener. She takes the time to learn about my unique situation and offer solutions tailored to my needs rather than what will make her the most money. She is empathetic and compassionate. Using her services was one of the best decisions I've made.

I worked with Rebecca Cresswell on securing a Heloc loan. I have to say getting this done on my…read moremanufactured home seemed impossible after all the banks that ran me through the stringer and fell short. Rebecca made this seamlessly easy, great communication and went above and beyond in many ways, even meeting me near my home for document signing among my busy schedule. Great communication, and kept me in the loop the whole time. I look forward to continue to do business with this bank, and with Rebecca.

Michelle is the best! She was always friendly, super knowledgeable and a pleasure to work with…read moreconcerning all our insurance needs. She always returned our calls right away and genuinely has a heart for people and really cares about meeting our needs. We are grateful!

I contacted this agent's office for some help on a policy I have that the original agent who sold…read moreit to me was no longer available for. I told the person helping me what I needed and she sent me the form I needed to complete my request. I sent it back and she said she would take care of it. The change did not get made. I called the office twice and emailed three times over a period of two weeks. NO ONE returned any of my attempts to contact them. I ended up calling Farmers directly and found out nothing had been submitted. I realize this change would not generate any income for this office but if they didn't want to help me, they should have said so and not pretended they were going to do something for me. Don't go here if you want professional assistance with your insurance needs!

I stopped in the BECU Credit Union today for a car loan…read more Sharan Gakhal is the lady that helped me. She is such a pleasant to work with, made me feel very comfortable. She is very well educated in her field. I learned a lot from her.I will highly recommend her to my friends!! She finished all of the paperwork in one day. Thank you Sharan.

Can't get loan coupons and absolutely horrible when I tried to set up automatic payment for a car…read moreloan.

Sarah Sears, Account Manager, State Farm Insurance Sarah is…read morea new account manager for our State Farm Insurance Agency we have used for over 50 years. We have been serviced by account managers in past, but Sarah Sears truly stands out. She answers the phone promptly with a smile in her voice. When I asked her to get info on our Personal Articles Policy, she responded very quickly and provided all the details needed to complete my review and updates to ensure proper coverage. Her customer service is outstanding, effective and efficient. Sarah Sears is a joy to work with and hopefully she shall be our account manager for many years to come.

Esteban is very knowledgeable and friendly, as is the rest of the team. Very inviting office. They…read morewill take care of your needs!

Kim is experienced, professional, knowledgable & resourceful. I love giving qualified small local…read morebusiness MY business. Look no further for an insurance professional.