So bad, I don't even know where to start. He scolded the hygienist multiple times, embarrassing her and me trapped in the chair with his hands in my mouth...for something as simple as how she handed him an instrument. BUT WAIT it gets WORSE from there. I had a crown that needed to be replaced and he offered color-matched porcelain or gold - told me the gold would be more durable but the porcelain more aesthetic and my insurance didn't cover as much of the porcelain. I didn't care about aesthetics, it's the last tooth at the back of my mouth and since I'd already spent a fortune and it broke a year later (and finances were a concern), I told him I'd rather do the gold. At the appointment to place the crown, I was shocked to see he'd put in a porcelain one (and it was about 2 shades off from matching my actual teeth - so much for aesthetics!). I got a bill from my insurance later, much larger than what I'd agreed to for the gold crown and begrudgingly paid it. We had a military move a month or 2 later and I didn't give them another thought until I got another bill in the mail. I knew I'd paid my portion and insurance was covering the rest, so I glanced at it (didn't see any collections warnings) and threw it away. A month later I got a collections notice for the portion the insurance company should have paid. I called their office and Dotty (?) was rude as per her usual, told me essentially it wasn't their problem and to contact my insurance carrier. Turns out the insurance carrier couldn't pay the claim because she hadn't filled a date on the form and they'd tried MULTIPLE times to get the completed forms back from them and with no response from their office, they denied the claim. I called Dr. Park's office again and got a message that they were closed for extended holiday, left a message that they simply needed to fill out the date and resubmit. Never heard anything until I got another collections statement and then started getting harassing phone calls a month later. I called AGAIN and they were out of the office for an extended time frame AGAIN, so I left another message and I told the collections company it wasn't a valid debt and to stop harassing me. I didn't hear anything after that, so presumed it was taken care of. Fast forward 2 years and we are trying to buy a house and find that I have a collections account on my credit history from these guys. I called their office AND the collection agency AND my insurance and because it'd been so long, they closed the claim and could not reopen it. The woman I spoke with repeatedly in Dr. Park's office (not Dotty this time around) admitted after looking into it that they were at fault for the paperwork not being complete and for erroneously sending me to collections for money I didn't owe that they would have been paid IF THEY'D PUT A DATE ON THE PAPERWORK! After a lot of back and forth and them (supposedly) contacting the collections agency, they said that they would waive all of the collections fees and interest charges if I would pay the original outstanding balance (I think something around $900) and they would withdraw the collections, which she explained if they did reporting that it was an error on their part would completely wipe it from my credit history, not just show it as resolved. I told her that I didn't owe them anything for the services and at this point I was paying only to have my credit restored because it was literally the only hangup on us getting approved for a mortgage. She said it would take 1-2 weeks to show on my credit report and took my money, but we waited and waited and it NEVER WENT AWAY. Because it was so recent, we couldn't get a loan for that magnitude and were advised to wait a year and try again, so we lost the house we were going to buy and had to continue to waste money on rent for another year AND they took my money that I didn't actually ever owe them AND to this day, it still shows up on my credit report and they didn't even bother to mark it resolved. I tired to give Dr. Park the benefit of the doubt, hoping he wasn't aware his office staff was doing this, so sent him a certified letter explaining what was going on and he/his office refused to accept it, so it was returned to me. Think that's bad? It gets worse even still. The opposing tooth broke and when I went to see another dentist, she said it was from stress because the crown Dr. Park placed was too high, so I had to get yet another crown after dealing with the pain and stress of a broken tooth. These guys are rude, unprofessional, and incompetent. I can't even imagine how many thousands of dollars the mistake of choosing this dentist has cost me. Save yourself and your family the trouble, pain, and money and find someone else! read more