I wish I could give something less than one star for his review. On my routine dental checkup day, Dr chipps suspected some issue and asked me that I may need an xray which possibly would not be covered in insurance. I asked how much it will charge. he said " its not expensive". it will be total $65. I again asked will it be including everything because I had an x-ray done few months before. He said "Yes". Then he sends bill of $90. I could have ignored and paid the Bill. Since I remembered that communication, I called up around 3 times. First two times , I was told they will call back, but that did not happen. Last time I called, then staff calls back and says, we are sorry it is not covered in insurance. I said, it was known it will not be covered. She said "$69.xx for X-ray and remaining for exam". I said,why was I told $65 only. Then she starts giving explanation-"we did not know about insurance". I feel it is cheating . First of all-if you find something on routine dental check up day, then reading of x-ray should also be counted under routine checkup. he cannot charge extra money for that as he is already charging for x-ray. But even though it is charged, I should have communicated about the total cost because i asked two times about total cost. Most of the time patients are busy with their regular life, they keep on getting medical bills and keep on paying. We check with insurance and then pay. Hardly get time to go in detail and pay. But people like Dr Chipps are taking advantage. After multiple billing cycles, it goes to collection agency and people do not want to deal with those agencies and finally ends up with paying money. Its not about question of few more dollars, its all about how they cheat people. If he cheats minimum around 25 patient in one month people, he can easily make $1000-$1500. But I have decided I will not pay this Bill, am ready to go to court if collection agency sends. Its ridiculous. The kind of stress I felt while talking to his staff was not acceptable and could have been easily avoided, if he would be clear when I asked about it. I asked multiple times to his staff, that please give phone to Dr Chipps, but she did not give. She was taught to say only one sentence- we are sorry, we did not know insurance will not pay. Even she knew, she is not telling truth. She was neither sorry, and Dr Chipps completely knew about insurance not going to pay.
Because of many different issues, I keep on visiting doctors on regular basis, I never had issues with other doctors. Other doctors whom I visited so far listen to my point properly, and reply back . They have good staffs and Doctors also are good. This is an exception . read more
