Excellent serice! All the staff must have trained really well when hired. Their dealing with…read morecustomers service are quite impressive, and that I go back again and again to do some shopping at LD outlet especially at Market Crossing Shopping Centre. I don't know about their pharmacy section as I deal with other outlet, but overall all the staff are trained really well. Supervisors seem to enjoy getting to know customers, especially long time customer like me. Thank you for your excellent service.

One of the bigger LD in Canada. This LD is huge it has way more selections and it is way more…read moreorganized and has a better feel when walking down this isles looking for stuff. I recommend buying stuff online as the online prices seem a lot better at times. The in store price is not bad but I usually show up there after a holiday season for even better deals. They do sell some unique items that you can't get anywhere especially in the candy and chocolate isle.

Prices are reasonable here and on top they have some pretty good selections. The store is quite…read morebig. We picked up a few things like Breezers, some rum and Corona. Staffs are friendly here. Best is that they don't charge for bags here. There is a big parking lot out front. Overall, I like it.

This place time and again always top notch service friendly helpful and stocked. And unlike other…read moreplaces. Photo of my passport plus my actual credit card is all they actually need. As who the heck carries their actual passport around to buy groceries and swing by to grab wine right? And not everyone drives so not necessarily has a drivers license. And these people. They get it! I was recently at another store (different company) and they not only wanted a drivers license but one more photo ID hello I only have a BCID and passport and I'm not carrying my passport daily for errands. It was ridiculous. Oh and the fact the BCID was expired. Um expired or not does not change my age that's stated on the card . So glad west coast understands. The purpose of asking for ID is to verify my age. I should not need to carry my entire portfolio of ID and credentials to get a bottle of wine not at 39 years old anyways I will always come here.

The staff at London Drug Postal Service was rude and lacks customer service skills. We've been…read moreLondon Drug's customers for a long time now and that kind of attitude is not acceptable.

I like the cashiers here who are generally pretty friendly and I honestly do for the most part…read moreenjoy shopping here, but I came here today, as I always take those flexible plastics and plastic bags to toss in the recycling bin and was more annoyed with my experience. Some Chinese lady who I think works in customer service was literally watching me like a hawk and following me seeing what the heck I was doing, I mean what am I going to do, steal a bunch of dirty plastic bags from the recycling bin? Come On. How ridiculously stupid would that be? I was there to get rid of stuff not take anything. I can't stand people like that.

The guy with long hair who usually works here is honestly a really nice and helpful dude. He is…read moresuper helpful and will not make you feel stupid for not knowing about products/items etc. He will inform you, he teaches you if you're curious and he's genuinely really knowledgeable on what he's selling. He'll give you his honest opinion on what products he prefers, and everything he's recommended to me so far have been awesome. Love the products, prices and service here.

This place is the Jack of all trades, the place where you can find all your merchandise.. I've…read morepurchased several items from this store and never have I been disappointed.. Joel will give you the tour and know's his stuff.. Don't waste your time with those shops downtown, come here and get your money's worth.

These owners are really trying hard. Parking lot not busy,…read moreeasy in and easy out in all 4 directions. They are an Amazon hub, very quick with the notices and in store. They are a Uhaul agent and I see a couple or 3 trucks available all the time. Good selection of staples and junk food. Open till 10:30PM which is good enough

Do not shop at this store. We had a very disappointing experience and believe customers should be…read moreaware. My father went to the store to buy cornflour (makki da atta). The packet was labelled as "makki da atta," but it actually contained corn starch, which is not the same product. When we returned to the store to exchange it for the correct product, instead of providing a full refund or replacement, they still charged him $1.70 for the difference. This is misleading to customers, especially when the product is incorrectly labelled. We are considering reporting the matter to Consumer Affairs so it can be properly investigated. If anyone else has experienced similar issues with incorrectly labelled or misleading products from this store, I encourage you to report it to the appropriate consumer protection authority.

I have been a London Drugs for many years! I especially love their coffee selections and fresher…read morethan the jumbo bags at Costco. The customer service of this team is exceptional. They are always there to assist. I sure can not say that about most stores these days.

My favourite location, Langley! Some of their items, you cannot find it at other stores near by,…read moresuch as the kitchenware ,snacks, cosmetics, and cleaning items. They have good deals from time to time on Pyrex items. They have a system to collect points through their LD extras.

The absolute best Vapor store in New Westminster!! Customized vape juice with lots and lots of…read moreflavours. Wonderful product knowledge from friendly staff!!! I've been going here since I first started vaping in 2016!!! This is a MUST TRY shop!!!

I came to this place because I like to check out all vape shops I can after all no two shops are…read morethe same. I was blown away by the selection and the reasonable prices. I got a custom bottle of sal nic which has my 3 favourite flavours together. The owners were so nice I will definitely come back and bring friends with me next time

This review is for the Beauty department of the Shoppers located in Metrotown mall. I stopped in to…read moreask when their Smashbox and Benefit Christmas sets would be available. The sales associate told me I would need to wait until after Halloween, but asked if I would be interested in attending a special Smashbox makeover event. She gave me all the info about the event, talked to me about Smashbox as a company, its products and even helped me to try out the primers and gave me a little sample as well. This visit took much longer than I expected and my boyfriend had wandered off a long time ago. But I very much appreciated the personal attention that the sales associate gave to me even though it was clear that I wasn't planning on buying anything that day.

Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.