It's easy to see why Jerry has such a high rating. He's honest, proficient, expedient, reasonable…read moreand a very nice guy. He doesn't go right for the most be expensive fix like others in the area. He assesses what's going on and gives you repair options ranging from what you need to get back to running again through quotes for full replacement (if your unit is old and/or has a long history of semi frequent to frequent repairs...like mine). But he does not try to browbeat you into anything and is willing to work with you to get what needs done and what you can afford. I easily recommend him for your HVAC needs. I'm glad I found him on Yelp.

Needed to replace my system in fall Creek, Jerry showed up on time and he was the most…read moreknowledgeable and the best price -using top-notch trane equipment. On installation day the whole crew showed up and did the job in a few hours. (See my pictures). They were courteous, professional, and left the place spotless

We have called on Patriot several times. Their service is always top notch. The service guys are…read moregreat, very personable, do great work, and explain what needs to be done and what is being done well. We have been through a few hvac services in the area and we have found our permanent service people. The prices are reasonable.

My dad called these guys out to trouble shoot his mini split unit in his garage. The service…read moretechnician told him both the evaporator and condenser were cracked and would not hold Freon. Cashed his 89 dollar check. We decided to replace the unit ourselves only to discover that the freon lines are still under full pressure and that the issue seems to be that a single wire to the thermostat had come lose. This company lied to my 77 year old father who can't even walk up the stairs to inspect it himself and attempted to steal thousands from him for an entirely new unit. This company is trash.

Matt was amazing tech arrived at night within 15 minutes of my call for failed AC fixed it in 30…read moreminutes and bill was very fair especially for after hours call! 10 stars bravo!

I would not recommend this company! We have been dealing…read morewith them since January. absolutely ridiculous at this point. so many better locally owned companies to choose from in the surrounding area.

I was very pleased with the professional services by Michael W and Drake R…read more From quickly diagnosing and solving our AC problem, to answering several random questions. They explained (in simple language) what was wrong, and I was pleased with the cost of service. I saw that Lorenz has an A+ rating with BBB and I absolutely agree with that rating. Gratefully, Marie

Can't say enough positive's about this company. Just by their pure politeness and free advice when…read moreour heater went out, I decided to get a quote from them for two HVAC units. I already had four others quotes but thought why not. Not only did they give me the best bid but it was for better equipment! They also were super polite and professional! They came in and switched out the first 25 year old unit one day, and then came back and did the other one the next day. We Will be using them for all our HVAC needs.

They do incredible work and are great to work with. They install cabinets, bathroom surrounds,…read moreinstall flooring. Full service remodel contracting at its best!

From the owner: For all your heating and air conditioning needs we offer reliable and affordable services from…read morecleaning your system to repairing or replacing entire systems Also half our business is dedicated to general construction we take great pride in all our jobs and strive to make every customer feel like they got a great deal based off the quality of our work when finished

I called for a dishwasher repair and they were very respectful and professional. When they showed…read moreup they were very polite and very respectful of the household, meaning they wore shoe covers to protect my floors and was very polite to my children. Was very efficient and wasn't noisy at all. Overall I'd use Ashby's anytime I need any appliance work done.

They did a tremendous job fixing my dryer. Tim was very courteous and arrived a day ahead of the…read morepromised time. He called prior to coming and I was very happy with his performance.

MAKE YOUR ONE CALL TO NOW TO GET IT FIXED RIGHT. Don't…read morewaste your time and money with anyone else when you need heating/cooling service. Mathew and son came out, fixed the problem at minimum cost in 30 minutes. They are the only HVAC all for me and should be for you too.

First, I would like to say that they dispatched very quickly on a day when everyone was swamped and…read morethe tech was friendly and personable. Now for the reason for the low rating. Tech said my capacitor was bad so he replaced it and it didn't fix the problem. Next he attached a garden hose to the compressor and ran water over it for several minutes. Still no improvement. Told me the compressor was bad and needed to be replaced and because the unit was old, several other components as well. $6000. I told him I needed to think about it. $89 for service call. I contacted another AC company and since he had just had a cancellation he was able to come quickly as well. 20 minutes later the AC is running and cooling my 94 degree house. $90 for the service call no parts needed. It was a loose wire. So I got an$89 lesson from NOW and a $90 repair from the second company. I do not recommend NOW and will not be calling again.

We bought our unit several years ago. It's been good but had what we thought was a small problem so…read morewe called for service. They would NOT come. Said they were too busy and to call someone else so we did. That technician found we had no filters in it and it needed cleaned. So I called back to Daryls and she said we must have taken the filters out. I'm 81 and husband is 86 and why would we climb up and take them out. Daryls are the only ones to service it. THEY WONT EVEN CALL BACK.

On 20 Nov, I personally visited the office of Daryl's with some pictures I took of my heating…read moresystem. We had just purchased this house and I had a few questions about the way it looked. I decided on Daryl's because he is a service company for Carrier products, which is what I have. We talked for a while and I made an appointment for a service call the next day. Two service techs showed up the next day for an inspection and service of the unit. They did in fact point out a problem with the exhaust flue and the air flow and said Daryl would send me an estimate to change out the flue pipe from a single wall to a double wall pipe. While the tech's did a fine job of cleaning the unit and inspecting the critical parts, after they left, over the course of the day, I noticed the thermostat need to be calibrated, as there was a substantial difference between the 'set point' for heat and the point at which the heat actually came on. I called Daryl the next day and asked for the techs to come back. He told me they would not come back out this way to calibrate the thermostat, unless he had a truck in the area, as there were just to many people with a more serious problem. Well, here it is, 6 Dec, and I have not heard one word, nor has he sent an estimate to change out the flue pipe. Fortunately I found the support site for the thermostat, and they helped me calibrate the thermostat over the phone. It's sad that a business expects me to do my part and pay my bill, but they have no interest if following up on taking care of the total problem. I will not be calling him again for any future needs.