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Lorenz Plumbing Heating and Air Conditioning

5.0 (2 reviews)
Open • Open 24 hours

Services - Lorenz Plumbing Heating and Air Conditioning

Hot water recirculation pump installation

Hot water recirculation pump repair

HVAC installation or replacement

6 More Services

HVAC system repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Water heater installation

Water heater repair

Lorenz Plumbing Heating and Air Conditioning Heating & Air Conditioning/HVAC Photos

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Daryl's Heating & Air - Daryl's Heating & Air Inc

Daryl's Heating & Air

(3 reviews)

We bought our unit several years ago. It's been good but had what we thought was a small problem so…read morewe called for service. They would NOT come. Said they were too busy and to call someone else so we did. That technician found we had no filters in it and it needed cleaned. So I called back to Daryls and she said we must have taken the filters out. I'm 81 and husband is 86 and why would we climb up and take them out. Daryls are the only ones to service it. THEY WONT EVEN CALL BACK.

On 20 Nov, I personally visited the office of Daryl's with some pictures I took of my heating…read moresystem. We had just purchased this house and I had a few questions about the way it looked. I decided on Daryl's because he is a service company for Carrier products, which is what I have. We talked for a while and I made an appointment for a service call the next day. Two service techs showed up the next day for an inspection and service of the unit. They did in fact point out a problem with the exhaust flue and the air flow and said Daryl would send me an estimate to change out the flue pipe from a single wall to a double wall pipe. While the tech's did a fine job of cleaning the unit and inspecting the critical parts, after they left, over the course of the day, I noticed the thermostat need to be calibrated, as there was a substantial difference between the 'set point' for heat and the point at which the heat actually came on. I called Daryl the next day and asked for the techs to come back. He told me they would not come back out this way to calibrate the thermostat, unless he had a truck in the area, as there were just to many people with a more serious problem. Well, here it is, 6 Dec, and I have not heard one word, nor has he sent an estimate to change out the flue pipe. Fortunately I found the support site for the thermostat, and they helped me calibrate the thermostat over the phone. It's sad that a business expects me to do my part and pay my bill, but they have no interest if following up on taking care of the total problem. I will not be calling him again for any future needs.

Lorenz Plumbing Heating and Air Conditioning - hvac - Updated May 2026

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