1. Lorenz Plumbing Heating and Air Conditioning

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Branson, MO

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Lorenz Plumbing Heating and Air Conditioning

5.0 (2 reviews)
Open • Open 24 hours

Services - Lorenz Plumbing Heating and Air Conditioning

Water heater installation

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Buford Mechanical Plumbing

Buford Mechanical Plumbing

(23 reviews)

Another plumbing company has been my go to for plumbing needs since I bought a house in Springfield…read more6 months ago. I continued to use them because I was happy with their services but then last weeks EPIC snowstorm hit bursting pipes all over town, and unfortunately the sewage pipe in my house was one of them. My other company was booked out for several weeks with no available eta but said they would call me if something became available. So I started calling around and came upon Bufords number on Yelp. They said like all of the other plumbers in town they were booked out but would have the owner swing by ASAP to assess the situation as if it an easy fix they would try to handle it if time permitted. Josh came out and went over the situation. He came by the next day and evaluated the burst pipe and clogged sewage line without charging me for anything. Unfortunately it was not going to be an easy fix, so he couldn't do it that day but said he would try to schedule me the following week. He suggested calling my other plumbing company back and telling them exactly what the problem was he had diagnosed to see if it would help them be able to schedule me sooner as knowing exactly what the problem was tells them how long it would take them to do the job, and he said he had worked with the other company before and highly recommended them if they could do the work before he could. My other company was able to schedule me a few days later with this knowledge and fixed the issues, but before I could call Buford back to tell them the issue was fixed they called me first to ask if I had resolved the problem and said that they would squeeze me in this week if it hadn't been resolved. So while they didn't actually fix the burst pipe they did drop everything to get out here and diagnose it for free, advised me I was using another great company if they could do the work before they could, and then followed up to make sure it was handled or schedule me in. This following a storm when literally hundreds of houses and business had broken pipes throughout town and they were not lacking for business by any means. Great service and follow through, honest business practices and integrity throughout. I still have my other company which I use, but Buford is now on my saved contacts as my backup should the need ever arise. If you don't have a plumbing company give Buford the business as they will work for it. Thanks guys!

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

Top Hat Plumbing - New water lines

Top Hat Plumbing

(9 reviews)

Couldn't be happier with our service we received from Top Hat. We dealt with Mike for our project…read more We had a water leak on our property that three other plumbers and sonar equipment could not find. Mike came out the next day and was able to give us two options on the leak and how to fix it. We decided to have the entire water lines replaced. It required an enormous amount of work. They were able to start the job one day later and finished ahead of time. Their crew was very cautious and took great care while digging up the entire yard doing minimal damage to sidewalks and retaining walls. They went above and beyond to get the job done and restore water to our property with little down time for our renters. While on the job it was discovered that there was a leak inside the residence as well and Mike immediately found the leak and repaired. Three other plumbers couldn't find any leaks but my $1600 water bill said clearly we had a leak. Thank you for doing such a great job in a timely manner . Would highly recommend you and use you in the future

Top hat installed a new hot water heater in my home on4-25-2023. After installing the new hot water…read moreheater it develop a slow leak causing damage to the interior of my home. They filed a claim with their insurance and claim was denied. I had pics of the damage before the leak and many after but was still denied. This damage was over $800.00 which I have repaired myself. I think Top Hat should pay me themselves but have received no reply. Lon Roberts 307 Sunshine Circle Branson,mo. 65616

Lorenz Plumbing Heating and Air Conditioning - hvac - Updated October 2026

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