Deciding whether to keep fixing an old unit or replace it altogether is never easy, and that's…read moreexactly the spot I was in. The technician didn't rush me at all--he took the time to walk me through every option and explain things in a way that actually made sense. That alone made me feel confident I was making the right decision. What really stood out was the follow-up. Even after the visit, he was easy to reach, and if he couldn't answer right away, he'd text to let me know when he'd get back to me. That level of communication and care means a lot. Experiences like this are why I continue to trust Holiday Island Airco--for regular service and now for my new unit installation as well. Thanks for keeping my home comfortable year-round!

I've used them three times. Once to correct a deficiency on my downstairs air handler, once for a…read morecheckup and lastly for a repair. They are prompt, courteous and honest. I definitely recommend them.

MAKE YOUR ONE CALL TO NOW TO GET IT FIXED RIGHT. Don't…read morewaste your time and money with anyone else when you need heating/cooling service. Mathew and son came out, fixed the problem at minimum cost in 30 minutes. They are the only HVAC all for me and should be for you too.

First, I would like to say that they dispatched very quickly on a day when everyone was swamped and…read morethe tech was friendly and personable. Now for the reason for the low rating. Tech said my capacitor was bad so he replaced it and it didn't fix the problem. Next he attached a garden hose to the compressor and ran water over it for several minutes. Still no improvement. Told me the compressor was bad and needed to be replaced and because the unit was old, several other components as well. $6000. I told him I needed to think about it. $89 for service call. I contacted another AC company and since he had just had a cancellation he was able to come quickly as well. 20 minutes later the AC is running and cooling my 94 degree house. $90 for the service call no parts needed. It was a loose wire. So I got an$89 lesson from NOW and a $90 repair from the second company. I do not recommend NOW and will not be calling again.

Five stars from me. Family owned business. They are experts that know their craft well and have…read morefair prices. I have done business with them multiple times and I would recommend them. They have replaced my water heater, conducted services on AC unit, and taken care of other urgent needs.

On Monday, September 19th about 9pm I decided to change the filter of our watersoftner. To make a…read morelong story short, when installed the new filter and reinstall the canniter and turned the water back on, the canister was spraying water everywhere. So I did the process all over again and when I tightened everything up and turned the water back on, it sprayed water everywhere again. I am blessed to have Dillon and Travis up the street from. I drove to their and explained my problem. They came right over and in a few minutes they fixed my problem.

Had a drain issue on a Saturday night…read more Everything was backed up! Called DS&F- Received a message that had me choose between scheduled service vs after hours. After hours service laid out detailed pricing for service prior to speaking to a person or scheduling them. Super Transparent. Talked to person after hours on a Saturday night- He gave an approx time the service team would show up(within a couple hours). An hour later, Dalton called while en route. Dalton and Matt shows up and knew exactly what to do. In less than an hour we were back in business. No surprises. The first time we used this company was 20 years ago when Scott came out and helped attach our well to the house. Multiple generation company. Established. Consistent. Dependable. True sense of the words "family- owned."

We had a condensate line clogged. Dalton and Kyle represented this company and they were very…read moreprofessional, assessed the problem and fixed it quickly. They also cleaned up the mess and you could not tell they had even been there. I would highly recommend this company for your plumbing needs.

Amazing service! J and D went above and beyond! Fast and professional! I now know who to call for…read moreany and all plumbing needs.

Unreliable: -They charged us $$$$ for a job they never…read morefinished causing us to have to call a different plumber. They made two appointments and were a no call/no show. We waited for them the entire day on both occasions. We left several phone messages and did not receive a call back. We ended up calling Bauer Brothers who were responsive, friendly, informative, called or showed up when they said they would and got the job done quick.

I was very pleased with the professional services by Michael W and Drake R…read more From quickly diagnosing and solving our AC problem, to answering several random questions. They explained (in simple language) what was wrong, and I was pleased with the cost of service. I saw that Lorenz has an A+ rating with BBB and I absolutely agree with that rating. Gratefully, Marie

Can't say enough positive's about this company. Just by their pure politeness and free advice when…read moreour heater went out, I decided to get a quote from them for two HVAC units. I already had four others quotes but thought why not. Not only did they give me the best bid but it was for better equipment! They also were super polite and professional! They came in and switched out the first 25 year old unit one day, and then came back and did the other one the next day. We Will be using them for all our HVAC needs.

I've had Appling Plumbing out for a couple of jobs. Mike is extremely fair, responsive and I never…read morefeel like I've been taken advantage of. I would highly recommend him for any plumbing needs in the greater Branson area!

Will absolutely do business with them again. Prompt, on time with very competitive rates. They come…read moreto your place of business or home with every tool and supplies needed to do the job right the first time. They are in and out, no fuss, no muss. They have an eye for detail and give friendly advice and suggestions. I trust them wholeheartedly. They are one of the reasons I love about living in the Ozarks!! They are a small mom and pop business that aren't trying to go out and rip people off. I hope I don't need their services again, but if I do have any future plumbing needs I will be calling on them. I WOULD recommend them to friends, family and even my enemies.

I called for a dishwasher repair and they were very respectful and professional. When they showed…read moreup they were very polite and very respectful of the household, meaning they wore shoe covers to protect my floors and was very polite to my children. Was very efficient and wasn't noisy at all. Overall I'd use Ashby's anytime I need any appliance work done.

They did a tremendous job fixing my dryer. Tim was very courteous and arrived a day ahead of the…read morepromised time. He called prior to coming and I was very happy with his performance.