I want to give a 5 star shout out to Veronica at editable arrangements in Temecula. She was so patient and helpful while I was placing an order. She helped me find the best deal for what I needed. Highly recommend. My 2nd time ordering with them. Very fresh and colorful read more

If I knew this location had horrible reviews, I would have never ordered from this place. I ordered a same day delivery. So paid delivery fee plus additional delivery fees plus tip. They end up delivering it to my neighbor's house who was not home. They left it at their front door with the sun beaming on it. Their website says it was suppose to be hand delivered. I would have never known they had delivered it but the store called me to ask if I received it. I told her no. She mentioned it was delivered it 30 minutes ago to a blue door and I knew right away that it was next door. It sat at their door for at least 1/2 hour. By the time I got it, the chocolate was melted, the bouquet was tilted, fruits were fallen on the bottom, the top had a candle that was broken and it was lukewarm warm at best. I informed them but they said just to email the photos. They have not responded to me at all! I was too embarrassed to give this as a gift. It was wasted money that I had to just throw away. Supposedly their website states "Edible Arrangements offers a "Edible Guarantee" that promises 100% satisfaction, offering to replace or refund orders if they do not meet expectations". But I have not yet had someone call me or refund me. They said to email them photos and that was that! Poor customer service for sure and definitely no "Edible Guarantee ". Never will order from this place again and will let everyone know also! read more

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If i could do zero stars i would this has to be the worst place i have ever ordered from placed a order for delivery on mothers day trying to surprise my wife all to be left with no order waited till almost 10 pm after it stated out for delivery but never came tried calling several to get no answer now sitting on hold with corporate for 20 mins now and no answer i advise never ordering from here unless you want your occasion to be ruined after spending hundreds of dollars for something and never getting it read more

Edible Arrangements - Showing after 10 pm of delivery date showing it was still out for delivery but was never received - Gift Shops Near Me - Temecula, California

My cousin sent me this beautiful and delicious arrangement of fruit for my birthday. It was absolutely amazing, my grandchildren dug right in. The chocolate covered caramel apple slices were my favorite, so fresh and delicious! My youngest grandson loved the pineapple, he pulled out the star with the stick and bibity bobity boo ate them all up. They even called me ahead of time to ensure I would be home to receive it. Thank you for a beautiful memory and delicious treat read more

Edible Arrangements - Gift Shops Near Me - Temecula, California

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My husband sent me an edible arrangement from this location and it was perfect! It was over 100° this day and the driver texted me before delivering to make sure I was home because she didn't want the fruit to go bad or the chocolate to milk. She told me how far she was from my home and that was really nice because I was able to wait for her before leaving. When she arrives, she handed me my arrangement which was in perfect condition and it was delicious! Everything was great. read more

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So, I've ordered from this location before. Last time as a few years ago during COVID lockdowns and it was a little clunky (like everything was!!). Needed something sweet for Valentine's and my wife loves Edible Arrangements. They had this good sized bouquet ready for pickup the day before Vday. Looked like a war zone when I walked in with boxes and bouquets everywhere while they loaded a massive truck with more fruit than I've ever seen before. They were clearly prepared for the Vday rush. I already know this is going to be delicious by the way the car smelled on the way home. Great job EA! read more

Edible Arrangements - Valentine's XL bouquet - Gift Shops Near Me - Temecula, California

Mother's Day Flowers and edibles that my daughter ordered for me were so unacceptable. This order arrived at my house not refrigerated in temps in the 90's. Driver took it out of the trunk of the car. The flowers were wilted and box of edibles were upside down, melted, watery and fruit was warm. I have been battling with this store to get a refund back. read more

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Edit: I was able to get a hold of the manager. She was nice enough to offer me what I paid for and matched the amount. I declined and I was able to get my refund. I placed an order to be delivered on valentines day and it said it was delivered when it wasn't. It turns out that the delivery driver argued with the recipient, claiming that I had to live at the location where I wanted it to be delivered to. The driver did not give the arrangement to the recipient, she did not try to call me to figure it out or to make sure the address was correct she just left. She marked it as delivered so of course I was excited and I texted the recipient letting them know it was delivered then I was told what happened. I tried calling the store nine times. They were not answering. It turns out they unplugged their phones because people kept calling (maybe for the same issue?) so I canceled my plans with my husband and I went to edible arrangement to try to figure out what happened. I spoke with a worker and I told them as much as I knew about the story and I was told I cannot get a refund until the manager goes into the store. Yesterday I received a call from the store that I missed claiming that they would like to have more information to know what happened. I am going on day three of trying to get a refund for something that I did not receive. I should not have to fight for my refund. What was supposed to be something cute from my son to his girlfriend just turned into a gigantic hassle. I am glad that I reached out to the recipient because if I had not, and if they did not tell me that it was not delivered, I would've been scammed out of my money. And as we all know this place is not cheap. read more

So I was out of state and ordered my wife an almost $200 flower platter combo. It arrived wilted and and sad looking fruit. I contacted the company, they immediately called me back and said they were bombarded with customers and one of the trucks had AC issues. She apologized numerous times, offered me three options and in the end provided me with a new larger arrangement! Very good customer service. Way to make a customer happy, thanks for correcting the Mother's Day/anniversary debacle. We will return! read more

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Horrible , I called Sunday to confirm about same day delivery I was advised to go through the app due to them being busy and it's easier . So I went ahead and made an account and set the order off for my wife's bday. I had called to confirm if the order was received and what time they could deliver it . At first they weren't that busy so it should be out quick just had to confirm with her manager , a male not sure of his name . The female worker mentioned she would call back and confirm the time after she spoke to her manager . I requested the drop off before 330 if possible . She later called back and said they could deliver it but it would be at 3:08 but couldn't confirm since they couldn't make it by 3:30 . I was confused how their gps would have them deliver by 3:08 but I was being persuaded to just cancel my order since they couldn't assure it would be there by 3:30 mind you at first she said it would be at my home by 3:08 . So long story short she was persistent on canceling the order so I finally asked if she was asking or telling me. The order was cancelled and welp now my wife doesn't get 100$ worth of edible arrangements, kinda sad employers hire employees that don't seem to care about people's special events . First and last time I reach out to them for any help with any event of mine . Oh and also mentioned their manager may refund me lol more like he's going to . SMH read more

The Fruit Fix Box we got was so delicious and tasty! Everything looked so beautiful and the associate that made it for us was super sweet! We called ahead to see if what we wanted was available and the worker on the phone was very helpful! The shop was cozy and neat. It was cutely decorated for the holidays and had a vast range of additional gifts for purchase. Thank you so much! We will definitely be returning and making orders for future occasions! read more

Edible Arrangements - Fruit Fix Box - Gift Shops Near Me - Temecula, California

I will never order from edible arrangements again. I'm so disappointed in my experience. My mother in law just lost her husband. Their anniversary was on Valentine's Day so I ordered from this store. Not only was the order not delivered but nobody reached out to me to tell me why. I tried calling the store and nobody answered! I've tried email and still no response. I canceled the order but I have still not received a refund. Worst delivery service ever. read more

Alexia was amazing. Always fresh and I always highly recommend them. Get yours today. read more

I went to this location for the first time in July 2024 and had a wonderful experience! I needed a quick last minute gift for a friend and Alexia, who answered the phone, was very accommodating and put together the perfect small bouquet in less than 3p minutes. She was also super friendly when I arrived and helpful. I will definitely return again! Thanks! read more

Under new ownership!! Hubby bought edible arrangements here for Mother's Day, obviously got it today and everything was fresh and delicious! We decided to give it a try since we heard it was under new ownership since we had a bad experience with this location previously. My hubby said staff and everybody were very nice and helpful and again the arrangement and cheesecakes my husband bought were fresh and tasted so good. We would definitely come back if service is great again! Thank you edible arrangements! read more

Edible Arrangements - Chocolate covered strawberries and pineapple arrangement. - Gift Shops Near Me - Temecula, California

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Easy to place an order. Since we do not have an edible arrangementin Hemet, it had to come from Moreno Valley. Which I understand takes longer, so this wasn't delivered until later on in the afternoon. But the person that delivered it was very friendly. The arrangement was very nice and the fruit was fresh and sweet. read more

This store won't answer their phone after they delivered a dead flower arrangement and half baked cookies to me that my children all chipped in to surprise me with! Well my daughter complained to them about it AND someone from this store (1755-Temecula)had nerve to be rude and impolite about it. read more

I love Edible Arrangements any location. When I place the orders online for myself or my families, friends, and clients, we all enjoy our orders. read more

I absolutely want to praise the incredible customer service from Incredible Arrangements in the City of Temecula. A lovely employee called to remind me of a dear friend's birthday that was up coming. Shout out to Valerie... she was amazing... delightfully handled all the details and called to let me know that the delivery was made. I have used them before and am recommending them without reservation. Beautiful workmanship on the chocolate dipped strawberries and my friend texted to tell me how delighted she was. Bravo!!! read more

I have ordered from the Temecula and Moreno Valley stores, both with very satisfactory results. Recently, before my most recent order, I saw many bad reviews and hesitated! But ...I ordered again because all my past experiences were good. As always, many choices, delicious fruit, beautiful arrangements and punctual delivery. I highly recommend this business for gifts and parties etc. read more

I loved my experience with Valerie! Everything was delicious. She gave us excellent customer service! She offered samples even upon our arrival and was very sweet. read more

Received this special delivery! Woderful arrangements that was beautiful and great to snack on! Much Mahalo! read more

Edible Arrangements - Edible Flower Arrangement. - Gift Shops Near Me - Temecula, California

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Ordered an edible arrangement for Mother's Day. It was promised that it will be delivered by 7 o'clock. It was delivered after 9:00 PM. They did not even knock on the door. They dropped it off in the middle of my courtyard when I woke up in the morning look like cats had possibly stepped in it or on it everything had melted from being out all night And no one will answer for me to complain or avoid my concerns or even get a refund do not definitely do not order delivery service from these people. Some of these items. Like the Cheesecake that I believe the cat stepped in, should not be left all night. read more

I should have known better with the 1 star reviews.... After placing an online order with this Temecula branch (3) days prior to Valentine's Day, I have yet to be able to reach anyone on the phone. Today is Valentine's Day, and my order has been stuck at "crafting" and I can't even speak with anyone about status nor has the package arrived to the work location for my partner (4:30pm now). Don't risk it and Don't order from here. I'll be asking for a refund and filing an official complaint. read more

I used this place for the first time to get a cute fruit bouquet and balloons for my daughter and husband for Valentine's Day. The product was pretty sub par. What was fantastic? The owner reached out, apologized and made it more than right. She replaced the order and it was amazing! Fresh fruit, beautifully arranged and great customer service. She definitely made up for the first product. I will definitely use them again! read more

10 stars! this place is under new ownership and the staff is amazing. I was reluctant to order because of the bad reviews. However those reviews no longer apply since it's under new ownership! Christina was extremely helpful and saved me from a tough situation and spot. They went above and beyond what I could have it expected and hopefully you guys try them out and leave it the feedback for the new owner! read more

Edible Arrangements - Side snacks! - Gift Shops Near Me - Temecula, California

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Is there a zero star, this store deserves to be close. Order delivered not until end of the day Reciepient left and cant wait to see her present. Worst experience ever! dont catch with their beautiful pictures nor their location near you. they will deliver whenever they want nor they dont care to call you until everyone excitement or celebration ends to zero. What a waste of money!!! Makes people happy! dont ever believed! read more

Edible Arrangements - email notice from edible - Gift Shops Near Me - Temecula, California

Very satisfied with the product and service. I was late ordering a gift and they helped me arrange an uber for delivery and held my hand every step of the way. My Big brother and his wife were very surprised and happy. read more

Great services and fresh fruit! I'll recommend coming back anytime and anyday for special events

I ordered Mother's Day treats and mylar balloons and upon pick up, the treats were smashed, and the balloons were deflating. However, the staff immediately gave me a new batch of treats and balloons without hesitation. The clerk even bought it to my vehicle. Mistakes happen, but it's what you do to correct it that matters. To me, that is great customer service. read more

Placed on order online, I try calling the store like 5 times and they will not answer the phone. Awful service all I needed to do was adjust an order but there is no way to contact the store. This is my first and last time with this place I would not do business with them. read more

My order was delivered within a couple of hours of making it. The recipient said the quality of the products was delicious. I am most pleased with the Temecula store. read more

Sent chocolate covered strawberries with mold on them ! Have left 3 messages since they don't answer the phone. Nothing. Crickets. Won't ever trust food with them again! read more

This place is a joke. At least the Temecula location is. I spent $180 on an arrangement for my fiancé and when it was delivered it arrived warm with all of the chocolate completely melted off. It also looked as if it was dropped at some point. The delivery guy handed it to my fiancé really fast and took off running before she could even say anything. I've made multiple attempts to contact the store. Also left a voicemail. I also submitted 3 complaints via corporate website. No contact from anyone from this store yet. Complete waste of money read more

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I haven't been to one in awhile, but I was quickly reminded by the wonderful customer service here. Valerie's the new manager and she was friendly and sweet, offering me some delicious fruit while I waited. Believe it or not, they offer everything from fresh flowers to cakes for every occasion. Thank you! read more

Great service by Valerie (manager). I ordered these as a gift for my parents who were not home BOTH days that Valerie tried to deliver. It was a difficult situation and she remained calm and even a week later when my parents got the message and called her back, she just rescheduled the delivery and apparently made a new arrangments. I am so grateful for her flexibility and for making it work even when it was clearly not her fault. Truly thankful!!! read more

Christina is absolutely amazing !!! She is super professional , very nice & even helped me write my wife a very heartfelt card when I was struggling with that to think of lol. The staff made an absolutely beautiful fruit basket for my wife (which lasted about 5 minutes) & even have a few extra strawberries out of kindness . Best edible arrangements I have ever been to & to tell the truth it is going to be very hard to top this place !!! Thanks again to Christina & the team !!!!!! read more

Christine is one of the sweetest people ever! My boyfriend and I had his moms birthday and we wanted to get her something special! Christine was open late because she was doing EXTRA WORK! She didn't have to make our arrangement last minute close to closing BUT SHE DID!!! Lucky us!!! We ordered our arrangement and she got us to buy some of their BOMB COOKIES. She seemed to really enjoy her job! Can't wait to come back! read more

Edible Arrangements - a person holding a bag of food - Gift Shops Near Me - Temecula, California

Stopped her for my solo bday trip. I enjoyed interacting with Jenna. She was very nice! I originally wanted chocolate dipped strawberries but changed to entire bouquet with dipped strawberries and got a brownie on the side. I'm very picky with my fruits but she customized my order and made it so pretty and perfect! I chose to save the brownie and happened to move it out of the container only to find a very sweet note stating "Have a fantastic birthday Jenna from Edible" I thought that was so sweet that she took the time to personally say it and write it. I had an amazing solo trip and did everything I wanted to do on my own timing. I would definitely recommend this location and when I go back to Temecula I'm definitely purchasing again. read more

Edible Arrangements - Gift Shops Near Me - Temecula, California

I wanted to pick up an arrangement for a thank you gift. I ordered it very last minute and was so happy that Valerie worked hard and was successful in getting it ready for me. It was beautiful and my recipient was impressed. Great Job! Thank you so much for your extra effort and the beautiful arrangement! read more