We ordered a specific flower arrangement that we loved, including the unique box it came in, for…read moreMother's Day. What we received was completely different. When we called to ask what happened, the woman insisted she had spoken with us and that we approved the change- this never happened. We checked our phone log and only had one missed call from the shop, no voicemail. She also kept saying, "But you ordered sympathy flowers and we made them Mother's Day flowers" as if that justified the change. It was for Mother's Day-we liked that particular arrangement and the box it came with. Realistically, I think they mixed us up with another customer, which would've been understandable. Mistakes happen. But her insistence that she spoke to my husband, so much so that he had to grab the phone and say to her that they did not speak and our call log clearly proving otherwise was frustrating and bizarre. When I asked to speak with the owner, she said the owner was having surgery, which felt like an attempt to make us feel guilty for escalating the issue. When we asked for a full refund, she said we'd have to bring the flowers back for that and that she could only offer a partial refund. At that point, it became clear she was not interested in making things right. We won't be ordering from here again-not because of the mix-up, but because of the employee's unprofessional and dismissive attitude. Mistakes happen, but a lack of integrity and willing to own a mistake is unacceptable.

I know now that it is very important to use my money towards small community businesses. I bought…read moresome flowers via the Internet for my mother-in-law for her birthday. It was accidentally sent the day. I ordered instead of her birthday. They instantly apologized and sent her a little something for her birthday. I was very pleased with what they sent and I'm not going back to large franchises again.

I order flowers for Mother's Day every year and always look amazing!! Great service and they…read moredeliver to the house

Flowers always fresh and beautiful. Delivered on time as expected. Would recommend for any florist…read moreneeds in the Annapolis area.

I ordered an arrangement display to go around my sister's urn for her service. This was very…read moreimportant to me. I went in to the Pink Orchid and spoke with Carmena. She was amazing and discussed her ideas with me. I've ordered from her before and totally trust her judgment and floral design. She took time with me to find out what I wanted and did such an AMAZING job. The arrangement was truly breathtaking. I can't thank her enough.

The website https://www.thepinkorchidfloristmd.com/about-us…read more appears to be fraudulent. I attempted to contact the business by calling (301) 262-8004 to correct delivery information; however, the phone number is inactive. Additionally, I sent an email to events@thepinkorchidflorist.com , but the domain is no longer active, indicating that the email address is not functioning.

Couldn't reach anyone; their phone was out of order for days. Quite frustrating bc you can't order…read morecorsages on line.

Crofton fulfilled a 1800Flowers order I placed for a milestone birthday for my grandmother. I…read moreordered an extra large bouquet priced at $70+. What arrived was a tiny bouquet that you would probably pay $20 in the grocery. I reached out to 1800Flowers, who apologized and said a replacement would be sent the same day. Well, Crofton sent someone to my elderly grandma's home to retrieve the original bouquet and no replacement was ever sent. This is truly horrible! You deliver a bad product, are instructed to replace it, but all you do is go to an elderly person's home and take away their birthday flowers? I would avoid this place at all costs. 1800Flowers is sending a new arrangement from a different florist and launching an investigation into Crofton.

Easy, online ordering. Selected a pre-arranged bouquet of flowers…read more Delivered same day. Our recipient sent this picture five days later remarking that the flowers look just as good as the day they arrived.

Blooms service is extraordinary!! Amazingly helpful. The products are beautiful!!! Go here!read more

The team at 73 Daisies is awesome! Very friendly and helpful. Was able to get me 50 tulips in 1 day…read moreto surprise my wife for her birthday. They arrived on time and looked absolutely beautiful. Do not use those big companies, these local artists care about what their arrangements look like and it shows. Thank you all!!!

I regret doing business with 73 Daisies Florist. On 2/11, I ordered the "Deluxe Gorgeous Best…read moreSeller Premium Designer's Choice" arrangement, a mylar balloon, and a small teddy bear via PayPal. However, the emailed receipt listed a different arrangement--"Valentine's Designer's Choice In A Vase" and a different price. On top of that, they "assumed" I wanted a Valentine's Day balloon just because the holiday was the next day. I believe that due to the holiday, custom arrangements were not being offered, only designers' choice. This is for YOU, the owner: When I tried to address my concerns, you continuously interrupted me, forcing me to shout, "Are you going to let me finish speaking?!" And before you "try" to make this appear that "the customer was already irate", let me be clear that I was very calm at the onset of my call. Instead of taking accountability, you made several excuses and only offered a pathetic $8 refund for the balloon. When I pointed out that the flower arrangement looked off-kilter and skimpy for the price, you dismissed my concerns, saying, "It's the designer's choice." I also tipped the florist, making this even more frustrating. I want my tip back too! You need to work on your communication skills and actually making things right with customers instead of talking over them and offering weak refunds. I am not new to ordering flowers. The $100+ price I paid for your flowers did not align with my expectations. I do NOT recommend this florist.

My friend in California used Eternal Sprint Florist to send me a floral arrangement as a holiday…read moregift. It was absolutely gorgeous. Beautifully arranged, very fresh flowers, The arrangement looked wonderful from every direction. So lovely, I wanted to carry them from room to room so that I could always see them. They lasted almost a week, which is great for cut flowers. If I need to order flowers, I'll definitely call them.

This business is an upcoming success! Their flowers are so wonderfully made & the deliveries are so…read moreprofessionally crafted. I was looking to purchase a table set for this past thanksgiving & it came so incredibly amazing!! i recommend this place so much :)) good upcoming business.