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    Edgewater Pavilion

    1.0 (1 review)

    Services - Edgewater Pavilion

    Venue rental

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    15 years ago

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    NOCO Islands - NE Pavilion on Big Island

    NOCO Islands

    (2 reviews)

    Our company rented out the big island for a fun family event on a Friday afternoon/evening. We'd…read morebeen here many times before and it was always a good experience. I don't know if there's been a change in management but wow, have things gone downhill. The staff was okay but their manager, the one that coordinated our event, was rude, very difficult to work with, and it was next to impossible to get any response from her while we were planning the event. The day of the event, she wasn't friendly or welcoming at all. The place was dirty.....cat feces, dead bird (half eaten) on a lounge chair, other chairs and tables were not wiped down. The staff was responsive to cleaning up the feces and dead bird but it was not a good start to our event. I asked if the water trampolines were going to be filled with some air before all the guest starting arriving since they were only about half full. They said that that's just how they were. I'd always seen them fuller at previous events and was worried about them especially since they were covered in duct tape patches. About 2 hours into our event, I noticed that there was some commotion around one of the water tramps....it was sinking. One of the staff members came and told me to notify the guests to just use the other trampoline in the meantime and that they were sorry for the inconvenience. The Monday following our event, I learned form our legal dept. that the island staff contacted them for reimbursement of the water trampoline and paddle boat (which they were claiming sunk too). They claimed that our guests removed the air valve on the tramp and that kids intentionally sunk the paddle boat while their parents watched. I know our staff and their families very well and know that they would never act like that and they would not allow their children to act like that. This is just a bold face lie but even on the outside chance that it was true, not one island employee said anything to us about any inappropriate behavior. If we had known, we would've immediately talked to all that were involved and put a stop to that behavior. Personally, I believe that Island Promotions saw a large corporation with money in their pockets and thought that they might have found a way to buy new equipment at the expense of someone else. This makes me very sad that they decided to handle this matter so greedily. Our company had so enjoyed our summer picnics out there but we will never go back.

    Our family had a great time at the island! Kelly and staff were friendly and helpful and the food…read morefrom Nordy's was fantastic. Would love to come back and rent the smaller island some day for a client event. A laid back and relaxing day! Thanks again Island Promotions!

    Lil Monsters Playground

    Lil Monsters Playground

    (5 reviews)

    We booked the small party room at this location for my daughter's birthday and it was definitely…read moreworth it! It was a very last minute booking as we didn't expect poor weather and had to come up with something quick. Booking online was a breeze! When we came in, they had a sign up front wishing all the kiddos having parties that day a happy birthday which was very sweet. I didn't expect them to be so busy on a Sunday afternoon, but my guess is the weather had a lot to do with it. The small room is wayyyy in the back of the playground, but easy to access for the little ones who were in and out. The room was a decent size for the kiddos, however they only had a handful of tall uncomfortable metal stools for adults. We were able to bring in our own decor and food which was nice. However, having only 15 minutes to set up was unfortunate. We had to rush to get everything set up before guests arrived. It would be nice if the party times were a little more spaced out for cleaning/set up. The staff were super friendly and thankfully are on top of it for parties. I was a dingbat and forgot forks, a knife to cut cake with, and a lighter for the candle. But, they had it all on hand! Once our reservation ended, we were allowed to move onto the main floor and hang out for as long as we wanted, which was really nice. Overall, it was a great experience and I'm so glad we were able to have her party there.

    Wow! This place is awesome! Went here on 6/16/24. Took my 2 year old. He had a blast! He loved…read morejust throwing all the balls and going down the slides. Adults can go through the tunnels and go down the slides too. It was only $16 for the 3 of us. Very reasonable. Atmosphere was so much fun. They have a few snacks for sale. Will definitely be back!

    Edgewater Pavilion - venues - Updated May 2026

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