Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

They did our condo in Vancouver. They did a great job. They had good follow up. They didn't…read moreforget us after we made our payment. We would use them again if we had more floors.

I give David Howe from Pacific West Floors a big fat 0! Terrible customer service! He came and took…read moremeasurements of our kitchen and told us we would get a quote by email in 7 business days. It's been over 2 month! We were willing to pay this company thousands of dollars to get our kitchen fully renovated with flooring too! All I can say at least we didn't give this David Howe any deposit or we would be taking legal action. I will never recommend a company that wastes my time and promises big results like this company did. If I could change the 1 star to a negative stars I would!

Went in to ask about some underlay. The person said we don't sell to individuals. I said so you…read moreneed an account and GST number and company. They replied no you're not a storefront and we won't sell to individuals. I replied I have 3 stores and 4 companies but they seemed overly determined not to sell to me so I would just go. They took great offence to that and asked who I thought I was. He continued on telling me I had no right to come into a distribution company and act arrogant (yet they have no issue acting arrogant themselves). People always seem to take great offence when you treat them as well as they treat you. He kept berating me as I left the property. I am simply a company owner looking to purchase from another company but if you're too arrogant to sell or even ask questions about my company or who I am then proceed to tell me off for 5 minutes you don't deserve your company.

Patient and professional…read more Patient and professional Very satisfied with the professional service

From the owner: We are a locally owned and operated business with years of hands-on experience. We specialize in…read morepainting, drywall, flooring, tiling, kitchen and bathroom remodels, handyman services and general contracting. We treat every home or space like it is our own, bringing quality, reliability, and care to every job. Call or text us today for a free estimate!