We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

This company was great. Ray wrote up a well detailed quote and answered any questions I had…read more Arthur did most of the flooring in my apartment. He was extremely careful inside my suite and when coming and going from my condo. My floors were beautifully done and Arthur was careful with all details. I would recommend this company to anyone. Thank you for my beautiful floors!

I have used Lonsdale flooring twice in the last few years, for installation of hardwood. The last…read morejob they did was very difficult due to the amount of levelling required, but there were no complaints from the installer. They stuck to their quote, plus a reasonable levelling expense and the result was perfect. I have always found the staff very pleasant and helpful and I trust them completely to do a great job at a reasonable price. In both jobs there were problems that were uncovered but I could trust them to handle these situations as well as anyone could. I recommend this company highly.

Hamid put the order together. It was seamless. Support by Nila was amazing. Helpful, friendly…read morepeople whenever we're in their showroom. Definiately reccommend.

Worst company ever! I hired these people to paint, refinish floors, and install carpet and…read morehardwood. The painting was the worst job I have ever seen. I now have unpainted patches on my ceiling where the original white shows through. I am embarrassed I hired this company.

We needed to get our flooring replaced as the old flooring was coming apart. Reza was amazing. He…read moreprovided exceptional service and was always helpful and never pushy. The price was a little on the higher end but absolutely worth it. They did not cut corners and levelled the entire floor correctly. The trims they added looked great, and overall the craftsmanship and work was top notch ! Overall we are extremely happy with our new floors thanks to Reza and his team.

White glove service from beginning to end of project. Will definitely use them for future flooring…read moreprojects.

Love My Refinished Fir Floors…read more Chris and Norie were prompt in their responses to my email inquiries and prompt to provide refinishing dates. Their quote was excellent and they did a great job! I would definitely recommend them. Dustless was a BIG bonus! Minimal cleanup. White Rock August 2023

Chris did a fantastic job on my parquet floor. He was friendly, professional and really took the…read moretime to do it right. My floors look 100 times better than before. I almost don't want to put any furniture on it because it looks so good. He was able to come in advance to take measurements and give me a written estimate. We agreed on a date to begin the work, and he showed up on time and got to work. It took a couple of days longer than estimated, but this is because he wanted to do a thorough job and make sure everything was done properly. (This wasn't a problem for me) The final bill was exactly as estimated, and like I said, the end result was incredible. Highly recommended!

I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

Zero after customer service and does not listen to customer feedback. Early December 2020 we…read moreengage the services of AAA Flooring to install a vinyl flooring on an empty 2-br condo in Yaletown. When we arrived after they left installing on the last day, they felt the place very messy. Thick saw dust all over the place, unused and extra cut flooring materials was left all over, used medical mask( on a pandemic??? ), used coffee cup, cigarette lighter, ball pen, used blades and worst of all HORRENDOUS shoe baseboards install and FINISH. Pictures of the workmanship/mess was sent to James, the manager, and took no pride on the results. Disgusting Customer Service. p.s. watch out for 3% extra charge if you pay with credit card . . . crazy !!!

AAA Flooring guided us through our hardwood flooring replacement project absolutely admirably. We…read morereceived expert advice from Gisele on selecting our product and arranged for an installer who's service was beyond what we could ever hope for. Gisele communicated with us every second day on every aspect of our project. No surprises. We highly recommend AAA Flooring for hardwood floor projects.