The owners know what they are doing and bend over backward to help out. They want people to succeed…read morein the lessons.

DO NOT take your guitar here for any service. I took in my Martin OM-21 to have the binding…read morere-glued and they absolutely butchtered the guitar. There was a 2" x 4" section on the back where they peeled off the gloss finish, there is glue smeared all over the side of the guitar along the waist area, and there are multiple scratches and dings on the body and neck. Worse yet, their response was simply "We've never had this happen before". It was just a stunning lack of workmanship on a high end acoustic.

If you are a professional string player with thousands to spare this is the place for you…read more I went here to buy to look for an intermediate violin for my 17 daughter who has been playing for less than a year. Because of this we weren't looking to spend a super ton of money on a violin, just one better than her student one. The older gentleman, who was the main luthier, was really annoyed that we didn't make an appointment (we didn't know we needed one), didn't know the make of her violin, and said he had an 11am appt coming that we'd have to basically leave before. My daughter is new to violin but not string instruments so when she asked to see violins in our medium price range with a warm tone and a high resonance he said that would be impossible cause we weren't willing to spend a lot. This is obviously not true cause we have gone to other shops and found ones in our price range matching that description. We ended up buying a fiberglass bow that was pretty expensive but i still would never give them my business again. This store is very prissy and not nice to newcomers or people who aren't wanting to spend ton on a violin. Would not recommend

As a violin teacher and being a retiree of 34 years of public school orchestra teaching in the…read moresuburbs, I can say that the reputation of this store has always been excellent, over decades. They know stringed instruments, and they know how to repair string instruments. I was there lately to help a student choose a new violin, and I was impressed with their knowledge of violins, bows, and cases for the violin. In re to repairs: they actually turned down a repair of an older violin that had been repaired a few times, because it looked too delicate, may cost more than the value of the violin, and referred my student to a second shop for another repair estimate. That's an unheard of level of honesty in this business. I would recommend this shop and I'm super picky. I generally drive into Park Ridge where many of the CSO musicians go for their repairs to MBecker, but I'd comfortable having something repaired here or buying a new item.

very rude on the phone. My phone glitched so I had to call a second time and was hund up on before…read moreI could speak. And was yelled at after I tried to call again.‍ I don't know if whoever I was talking to thought is was a prank our something but trust me no one is trying to prank call a music store lol

ABSOLUTELY PERFECT! (Sorry it took me THIS long to pat the review ;) I treated in my dad's old…read moreguitar (few long back) and bought this gorgeous thing I now named "Fuji San" (ふじさん） the staff are super duper friendly and knowledgeable - although I didn't get to meet their awesome manager Steve, but from what I heard on the phone he is a great guy!!! Go there my music loving friend, this little shop's got everything you need! From guitar, ukuleles, electric guitar and much more!!!! I'm so glad I found this place! Thank you for existing! Keep up the great work!

Never in my life have I experienced a private music school with teachers as exceptionally talented,…read moreknowledgeable & personable as SoR Naperville. It's a classy, extremely high caliber music school disguised in a humble, charming building and taught by humble charming people. Additionally, randomly, their bass teachers are also really, really, ridiculously cool. And smart. And funny?! And for some reason their rooms always smell the best?! Anyway, just my observation as someone who walked by it on the sidewalk once and definitely not the bass teacher with the essential oil diffuser (it's cedarwood oil). On a more serious (quarter) note: enrolling your kids here opens them to an extremely supportive, positive, driven community while at the same time exposes them to the highest caliber private & small group music instruction in Naperville.

School of Rock Naperville is absolutely fabulous! As a mother of three children, I consider School…read moreof Rock to be one of the most influential factors in their creative growth and discovery. It's about the The Music: you will be amazed with what the teachers at School of Rock will do with your child. We have done at least a dozen performances series, as well as private lessons, for years. Huge shot out to Adam and Sean!! It's about Teamwork: my 12 year old son practically calls School of Rock Napervillle his second home. It is truly like a family here! Great life lessons are learned behind these doors: Respect, Empathy, Team Skills, and Positive Communication and Affirmation. It's about Passion: my son has found his soul here. He now goes to his piano to wind down and release any stress. This is a life-long gift. We treasure this beyond words can say. School of Rock is a gem. I would recommend starting with a one week Summer Camp. Surely to amaze!!!

We love Bach to Rock. The instructors helped rebuild our child's confidence after a rough school…read moreyear by teaching him to play guitar in a supportive, friendly setting. He loves being in a band with his friends and it's so cool to see him take ownership over this new skill and responsibility. I am grateful for everyone at Bach to Rock and I'll never stop recommending them!

I can't say enough good thing's about this school. The facility is bright and inviting, and easily…read moreaccessible from Naper Road or 75th Street. My instructor was knowledgeable, friendly, and on target with his coaching. The fees are reasonable and competitive. Run, don't walk, to this place. You'll be Bach!!!

We've been a customer since we moved to the area in 2018 and have purchased much of our musical…read moreinstruments and equipment from here. My son also takes guitar lessons with an amazing teacher, however lately the staff has been very disappointing because they continue to say something to the people playing the drum displays too loud. I've witnessed this 3 different times even though on their website they talk about coming and finding your creative outlet in music. I was going to purchase a new drum kit for my son but their recent approach is making me second guess it.

Disappointed the Naperville location no longer has the capacity to do re-strings while you wait…read more Will return when they do.

Who needs Guitar Center? Not me, annoying sales people, too loud, checkout process is consistently…read morepainful, and of course the classy searching your bag as you leave the store. The Hix Bros? People who are passionate about every aspect of making you a better musician -- lessons, PA rentals, etc. And their commitment to the local community is unmatched - whether it's watching your kid onstage at one of their "Rock U" concerts, or helping with the World's First Marching Guitar Band. If you haven't been before, go now. If you have been, go back and buy something, this is the kind of independent business that is well worth the trip.

Brought my guitar here for a pickup replacement when I was still living in the Chicagoland area. I…read morecame back to pick up my guitar after a few days and I noticed that my guitar had several scratches on the body and even the replacement pickup had a deep scratch on it. This shop and their tech just shows that they don't care about your gear and will not take care of it. Avoid and bring your instrument to a more reputable place who will take care of your prized instrument. BTW, the repairman's name is Sam.