1. Eden Motor Group

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Los Angeles, CA

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Eden Motor Group

3.8 (48 reviews)
Closed • 10:00 am - 3:00 pm

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Andrew S.

Esther & the whole Eden Motors family made my car buying process so easy. I'm usually not the easiest customer to deal with but Esther was so patient & answered all my questions thoroughly. She helped me narrow down the different cars I had in mind & provided me with all the pros & cons for each car. I felt that she was very genuine & wasn't trying to just make another sale but she wanted to get me into a car I would love to drive & not get bored. After a few days of back and forth, mainly all my questions, we narrowed it down to a 2025 BMW X3. I then checked out 2 BMW dealerships to test drive a couple cars & see how much it would cost. Both dealerships did not have the exact car I wanted but Esther was able to locate one with the exact color, trims & options I wanted. Not only that, she was able to BEAT both dealership prices. There was no need for me to try to negotiate as she did all the negotiating for me. She made my car buying process so easy & even had the paperwork down. The contract, credit report, everything was done. I was literally in an out of the dealership under 15 minutes. Thank You Esther & the whole Eden Motors Family. Not only did you gain a customer, you welcomed me into the Eden Motors Family.

Vince V.

Traded in my 540i for a new BMW iX. Esther made sure to take care of me the entire process, all I had to do was pull up and sign. She even called me the day after to make sure I got all the complimentary BMW charging stuff. Thanks again for the excellent service

I was quoted $7,500 by CarMax, but this place offered me $9,100 for my Mk7 Golf GTI, which is tuned. Since it's tuned, I knew the car's value might be lower elsewhere, but they gave me a great offer. The service was fast, and the employees were very friendly. I highly recommend this place for buying or selling a car. Look for Ester--she's the go-to person!

2023 Elantra

I got a 2023 Elantra from Eden Motors yesterday, Jay (their VP) was very helpful and patient with us helping to locate a good car for me. He even hooked me up with a complimentary tinting on the house. (* I am not sure if they offer this promo everyday, so don't be surprised if they don't have this promo when you call) Helped us getting a great % interest, very happy with the purchase. If you are looking for a new car, hit em up and maybe they might be able to find you what you want.

I needed a car, so I found Eden Motors with the recommendation of my acquaintance. At first, Kimberly and Esther consulted with me, and they kindly found me a car that combined the parts I wanted. So I'm currently renting a Volvo xc60 from eden motors! It hasn't been long since I came to the U.S., so I had a lot of difficulties from insurance to DMV registration and maintenance, but they helped me step by step from start to finish, and I am using it well without any worries because they did a perfect job of maintenance at the repair shop before the rental starts. Thank you so much for introducing me to a good car, renting it, and helping me a lot!!!

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7 months ago

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3 years ago

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3 years ago

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9 years ago

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7 years ago

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8 years ago

Great service for DMV. Saved so much time. I would recommend this place to anyone who needs help with cars and dmv.

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Review Highlights - Eden Motor Group

“Esther was able to do another tremendous job in finding me a vehicle and also working with me on my budget.”

Mentioned in 8 reviews

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It was an absolute pleasure and an amazing experience working with Internet Sales Representative…read moreVivian M. I was in the market for a vehicle after having a very difficult and horrible experience at another dealership. When I tell you Vivian was amazing, I truly mean it! She was professional, patient, and extremely timely with her communication. She answered all of my questions, kept me informed throughout the entire process, and provided truly exceptional customer service. Vivian went above and beyond to make sure everything came together so I could drive my new car home today. Her dedication, kindness, and willingness to help made such a difference, especially after my previous experience. Thank you so much, Vivian, for making what could have been a stressful process such a wonderful experience. I would absolutely encourage anyone looking for a vehicle to ask for Vivian M. You will not be disappointed!

Service department never picks up the phone or returns voicemails when I pointed this out they just…read moreshrugged They are just too busy I went there and there were so many cars, dozens, you could not even pull into their building. When I finally got a service guy on a really simple issue he never came to me in the waiting room so I had to wait for another guy who was obviously very green. I have used 2 other Mercedes dealerships and they were a pleasure to deal with I will never go back to this one in LA

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I went for a routine service and Abigail was amazing help. She made me feel less stressed…read more about things in the car I was worried about.

Read the reviews! They are true I bought my jeep gladiator at this dealership I've done ALL my…read moreservices with them thinking that would ensure the best service possible my first incident occurred after getting my oil changed the technician forgot to latch my hood and it popped open while I was driving!! I reached out to my service advisor and let him know so they could be more careful although I was upset I decided not to make it a big deal literally the next time I came for another oil change and a recall service upon picking up my car I drove for about 15 minutes befor almost loosing control and crashing! I immediately pulled over I felt the car very wobbly and unstable I noticed my rear tire was sticking out more than the other I called the dealership and they sent a technician with a rental I reached out two days later no response I waited THREE WEEKS hoping they'd take initiated and follow up with me and NOTHING I finally called them all of a sudden my cars ready my service advisor was David NO APOLOGY NO EXPLANATION NO ACCOUNTABILITY just a "free detail" I WILL NEVER bring my car to this location to be serviced again nor will I be doing or recommending them any future business Just picked my car and surprise surprise no apology and no promised car detailing

Audi Downtown LA - Interior showroom

Audi Downtown LA

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I want to give a BIG Shout-Out to Valentin Rautescu at AUDI of Downtown LA Service Dept. for doing…read morean excellent job AGAIN of taking care of our 2021 AUDI Q5 recently. He went above and beyond to take care of us. We called AAA and towed it in from Marina Del Rey to AUDI DTLA because of Transmission Malfunction Warning Light went on and the car Loss Power so I pullover. Fortunately, Mr. VAL was there and immediately inspect the car and check our service history. He decided to try to get an approval for the warranty even though our CPO warranty expired last year and it will take awhile maybe days or week for the approval, diagnosis and parts (not to mention Labor Day) but assures us that he will be on top of it along the way. Excellent Communication and Follow-Up with Texting and Phone is always there with Mr. VAL through out those days and we truly trusted him with our past maintenance service that he already done as we feel like he knew our AUDI Q5 by heart. Mr. VAL made it possible to get the TCM Module approved by the Warranty Department and were so greatly appreciative for his decision. In short, our 5 year old with 55K plus miles AUDI Q5 is fixed and back to normal again for my wife's daily driver. Highly recommended!

- Downtown Audi | Salesperson: Jay I recently visited…read moreDowntown Audi and was assisted by a salesperson named Jay. Unfortunately, my experience fell well below the standard of professionalism I would expect from a luxury automotive dealership. From the moment we began our interaction, several concerning behaviors stood out: * Eating while speaking to me - Jay was actively eating during our conversation, which came across as dismissive and deeply unprofessional in a customer-facing role. * No greeting or invitation to sit - At no point was I offered a seat or made to feel welcomed. A basic courtesy in any sales environment, and it was completely absent. * No eye contact - Throughout the interaction, Jay failed to maintain eye contact, which made the experience feel impersonal and as though my business was not valued. * Overall lack of engagement - The interaction lacked the attentiveness, enthusiasm, and customer-first attitude that you would expect when making a significant purchase decision. It's clear that Jay may have received some level of sales training, but his execution suggests a serious need for retraining -- particularly around basic professional etiquette and customer hospitality. I would not recommend working with Jay if you plan to visit Downtown Audi. That said, I cannot speak to the other sales staff, as some may offer a far more professional experience. If you do visit, I'd suggest requesting a different salesperson. Downtown Audi as a brand deserves representation that reflects the quality of the vehicles they sell -- unfortunately, this visit did not reflect that standard.

Eden Motor Group - car_dealers - Updated October 2026

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