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    SL Auto Gallery

    4.7 (12 reviews)

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    Car was as clean as described
    Darren T.

    I saw one of their cars online, and called to speak with Daniel. Since the beginning of the transaction, Daniel was very professional in walking me through the details of the car, maintenance, and was clear on what to expect (there is no BS that other dealership charges, just straightforward car price + tax). I was comfortable with the interaction, therefore, I set an appointment to come in and take a look at the car. We were greeted by Shawn (owner), and he was very friendly to begin with. The car is exactly as clean as the pictures and descriptions, and it runs well mechanically (they even backed us up with 1month mechanical warranty). I am very happy with how smooth the process was (this changed my view towards a used car dealership) and I will definitely come back to give them another business. Thank you for taking care of us Shawn & Daniel!

    New car thanks to Daniel!

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    1 year ago

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    15 years ago

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    Review Highlights - SL Auto Gallery

    My friend referred me to Daniel from SL Auto Gallery and he was able to find me the color I wanted within a week!

    Mentioned in 8 reviews

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    Toyota of Downtown L.A - My Wife and her new car!

    Toyota of Downtown L.A

    (1.3k reviews)

    Historic South Central

    I had an excellent experience with Toyota of Downtown LA. From start to finish to purchase a new…read moreRav4 2026 and the entire process was handled with professionalism, efficiency, and great attention to detail. Everything was done promptly, and the team made sure I felt comfortable and informed every step of the way. A special thank you to Ben Girmay, who truly made this experience outstanding. He was knowledgeable, reliable, and made the whole process smooth and stress-free. His professionalism and dedication really stood out. My family and I are very grateful for the support and top-quality service we received. I highly recommend Toyota of Downtown LA to anyone looking for a seamless and trustworthy car-buying experience!

    Before reading, please note this will be a lengthy review, but it is very detailed and accurately…read morereflects my experience. I have purchased two vehicles from this dealership. My first experience was average overall nothing particularly stood out, but there were no major issues either. My second purchase is where I ran into significant problems. My salesperson, David, was great and I highly recommend him. He assisted me with both vehicles and provided solid service throughout the sales process. However, my experience with financing was very disappointing. The finance representative I worked with the second time, Oscar Ovega, did not provide clear communication or proper follow-up. After my vehicle was involved in an accident and declared a total loss, I went back to cancel my warranty. I was told the process could take up to a month and that I would be kept updated, but I never received any follow-up despite reaching out via email. When I returned to the dealership, another employee informed me that the cancellation had not been handled and assisted me with submitting it. Unfortunately, this led to further issues. My GAP insurance was canceled without my request, first of ALLL who thinks of yeah ima cancel my GAP after being in a total loss NO ONE CORRECT. ( I couldn't get my gap back after telling me they will ) while my warranty remained active, which caused additional delays and confusion. I later worked with Arturo, who initially seemed eager to help and assured me he would keep me updated. He provided his phone number and email, which I appreciated. However, despite me reaching out multiple times through both text and email, I did not receive any responses. My messages showed as read, but there was no follow-up, and my calls were consistently declined or unanswered. This added to the frustration and lack of communication throughout the process. The only positive experience during this situation was working with Denyss, who was extremely helpful despite not being my assigned finance representative. She took the time to properly review my case, confirmed that my warranty had in fact been submitted earlier without my knowledge, and followed through to ensure it was finally processed correctly. I truly appreciate her professionalism and willingness to step in. At this point, the warranty funds have been sent to Toyota, but I am still waiting for final resolution. I have attempted to follow up multiple times with Oscar and the manager, Kendra, but communication has continued to be lacking and timelines have not been met. Overall, I cannot recommend this dealership based on my experience with their finance department. If you do choose to come here, I strongly recommend working with David for sales and Denyss for financing. It is unfortunate, as I had previously recommended this dealership to several people who went on to purchase vehicles here. Based on my recent experience, I will no longer be recommending them.

    Audi Downtown LA - Interior showroom

    Audi Downtown LA

    (852 reviews)

    Historic South Central

    any audi dealer can sell cars - audi makes great cars! but…read moreaudi downtown la has the most professional service department of any audi dealer i have used in: nj, ma (e&w) or ca (nors) i've bought or leased 8 audis since 2001. 21 scheduled services, 3 unscheduled repairs, and 1 recall. most of these years i had at least 2 audis (2 mercedes & a macan as well) audi downtown la did service on my 1st audi, an 2006 allroad (reached 120k) and i met val. he immediately booked my appointments whenever i call. he listens to any concerns and reports exactly what they find and his recommendations. he has never replaced parts which had not reached their replacement time unless they were defective in any way in which case he covers them by warranty. the service is completed when promised unless a part is not available or the review detects unexpected wear or problems in such case he provides loaners. this week they texted me a video showing every check point and narrated by the mechanic. produced like one would expect in hollywood! i could see the working parts and received a summary report with tread & brake-shoe measurements. val is a no nonsense pro and he realizes my time is valuable. polite and detailed and always appreciative. 2007 & 2008 i drove my allroad cross country just to let val and downtown do my service when i should have done in princeton audi. val was worth it!(my daughter in usa). every time i drive away from audi downtown la.........i feel like i'm driving a new car!!!

    2/5 stars, would be 1 star if not for Johnny…read more Our car has had a recurring battery drain issue for years. This is now the 3rd or so battery we've gone through, including the original Audi battery. The car is driven nearly every day with 1+ hour drives at least twice a week, so this is not normal. We came in about a month ago for a windshield wiper motor replacement. During that visit, Eugenio told us the battery was bad and needed replacing. When my fiancee asked if it should go through Audi, he told her to go through whoever installed it, which was a third-party contractor via Audi roadside. She did. The battery died again shortly after. My fiancee went back to Eugenio and he told her our warranty had expired and to go through the contractor again. Before coming in for the diagnostic, she called to check if it even made sense to bring the car in. That's when Craig told her the battery should have been covered under Audi warranty regardless of the 40k mile expiration, and that he was just as confused about why Eugenio directed us to the contractor. So Eugenio sent us through an unnecessary process with incorrect information from the start. Craig comped the diagnostic fee given the confusion, which we appreciated. We also suspected the wiper motor installation may have introduced an electrical issue and had already ruled out our dashcam. We wanted a real answer on what was draining the system. Due to our previous negative experience with Eugenio, we requested a different advisor. My fiancee checked in with Val, because Craig said that was the earliest another advisor was available. Val kept insisting on passing the service to Eugenio. Since Eugenio was standing right there, she let it go rather than make a scene. That turned out to be a mistake. Val noted a vehicle electronics malfunction error when he turned the car on and suggested the dashcam might be drawing too much power. My fiancee told him it was configured to minimize drain. He had no follow-up. Val also told her the battery configuration had to be done by Audi, the exact same thing Eugenio told us. We looked into it ourselves and found any reputable shop can do it. It's hard not to notice multiple service advisors giving customers the same incorrect information that conveniently steers them toward paying for Audi service. The diagnostic concluded the wrong battery had been installed and it was faulty. We were told to replace it and run battery adaptation via ODIS scan tool. The actual drain issue, the whole reason we came in, was never addressed. We're no closer to an answer. I came in around 12:30pm to coordinate with the contractor, but Eugenio was at lunch and the contractor only had 5 minutes before leaving for another call. Johnny stepped in and was the only person who gave me a straight answer on the battery issue. I told him I wanted another diagnostic to find the root cause of the drain. He said he'd loop in Eugenio and I'd get a callback. I never heard back. I called multiple times between 2pm and 6pm. Every time, the service department option sent me straight to Eugenio's voicemail. I had to call sales just to reach anyone. I also found out the service department closes at 6pm, not 8pm as listed on Google Maps. The only reason I could pick up my car after 6pm was because someone in service left my keys with the sales floor. Without that, I would not have been able to pick up the car. Eugenio gave us incorrect warranty information, could not explain the battery issue, and went completely silent. We still don't know what's draining our battery and wasted a visit finding out nothing useful. We'll be going elsewhere for a proper diagnostic. Johnny, if you ever move into a service advisor role, you'd be excellent at it. Bottom line, do NOT go through Eugenio if you expect your service advisor to actually know what they're talking about or follow up on anything.

    SL Auto Gallery - car_dealers - Updated May 2026

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