Technician named Brett stole a $1450 pair of sunglasses from my closet while he was in there…read morecleaning carpet. House is empty except for my personal things and no one else has been at my home. Very disappointing. I notified police and they have opened an investigation.

Exremely dissapointed in their customer service. I scheduled an appointment via text, did not hear…read moreback from anyone day prior to confirm, I reached out to confirm the appointment and was told it was now booked and I would have to schedule for next week. That is not the way to do customer service. Due to their non-response they want me to be scheduled 5 days later? no thanks.

These folks do a decent job. Initially I told the owner that I wanted to have her clean the fridge,…read morestove, oven etc. She said "OK" Well when she got to my residence/ new home she said that the fridge, stove and oven were extra as well as cleaning the inside of the cabinets. I then called the woman who was going to clean my apartment. She was charging me the same exact price to do her cleaning yet the inside of the cabinets, stove, oven and fridge were included in the price. Well the owner then told me that she would throw in the fridge and cabinets. I really just wanted her to communicate these extra charges before she came out to my home to clean. When she cleans windows she charges separately for each side of the windows e.g. inside and outside. I told her upfront that someone was coming in to change out the toilet. This is the only way that I could schedule it before my move in. Well when the plumbers were removing the old toilet some of the water from the tank got on the carpeting. The cleaning folks also steam cleaned my carpets. I mentioned to the owner that I wanted to reclean the carpet where the water from the toilet dripped on it. She said with a big smile "we're not going to bring out the steam cleaner again" I told her that she should give the client what they need or ask for. As long as it's reasonable. Nope, they were not going to bring out the steam cleaner again. I told her that when she refused to help me reclean the carpet in that tiny area I decided that our relationship would end. She told me that I should of had the toilet fixed BEFORE she got there and that she shouldn't have to clean up someone else's mess. I then said to her "well didn't you just clean up after the individual's mess who used to live here?" I told her that schedules don't always work exactly like you want. We didn't have a written contract. There was nothing stated about my needing to have the toilet put in BEFORE they did their cleaning. I am the boss. I pay their salary. They do what I ask or I find someone else to do the next job. Re-steam cleaning that tiny area of carpet would have been very easy. She also chose to set the oven on self clean. We ended the cycle early because it was taking too long. Well when they were waiting outside I opened up the oven. She had not cleaned at all in the oven and it was FILTHY. She could have checked it one more time before they left so she could have finished the job. When it came time to pay she threw a number at me. I told her that I would like to see how she got that total. She said "but you told me you would pay whatever" She kept repeating that statement over and over. Yes, I did say that I would pay whatever the cost was relative to the items I asked her to do. I didn't mean that she could just throw any number at me without showing me a breakdown of the charges or that "whatever" meant that I would give her a blank check. She said angrily "I want to get paid for my work!" Yes, I know that, but first give me a breakdown of charges. I am not going to pay you "whatever" without getting an accurate number. When she totaled up the charges I actually had to pay more than the first number she gave me. She also spent a lot of time on the phone while working. A couple of times I needed to ask her questions, but she was tied up on the phone. She didn't bring oven cleaner. I went and purchased some for her. I will end up cleaning the oven myself. I told her upfront that I have incurable stage 4 cancer metastasis in my spine. I was originally going to pay her through PayPal, but with the negative dynamics going on I chose to write her a check. I will find a more professional cleaning service for my future needs.

We had a very enjoyable experience using Northlake Moving in Covington. Andy and his crew (Matt,…read more"The Professional," and the Newbie) kept us entertained without ever slowing down or missing a beat. They were very professional and courteous, never cursing and never complaining (even when moving my Tempur-Pedic mattress). My estimate for furniture for a 2400 square foot house, including lawn furniture and outdoor yard tools, was very reasonable. The crew did such a great job, even with the 20 minute storm, and still finished two hours early, saving me money. My only regret - I wish I had taken out more cash for a tip. The office personnel answered all my questions, was very polite and kind, called to let me know the time, and completed my transaction by computer and phone very timely. I would recommend Northlake 100%!

Northlake Moving and Storage did an awesome job from start to finish. Very professional sales,…read moreoffice and moving staff. Everything went super smooth. They took extra care with my wood floors and antique furniture and even took less time than expected.

We cleaned out our storage garage and had a huge pile of old furniture, old appliances, and junk…read more Mr Bernie made easy work of it and woohoo like magic - all gone! A very happy and satisfied customer!

The service was a great and I was able to get rid of a lot of big items at a very good price I…read morewould use this service again and recommend them them to anyone who needs big items hauled off

They did a great job cleaning my 2 sectional couches and my 2 rugs. Very pleased with the work and…read morethe price. Very friendly people you can trust in your home.

Hired them to steam clean Hard Tile and Carpets, was told it was by the foot, ok while the whole…read morerooms were included in his calculations but was then told that was the 'walking path' price and he didn't move furniture. Then when he did the bathrooms he included the square footage for the counters, bath and shower to maximize his fee. The whole thing felt like a bait and switch. Then he hooked up and used my water to do it - fine but I wasn't aware and felt like he should have at least asked. Honestly with the size of the truck he brought I felt like had a water tank in there but no........ Quality of what he did clean was fine; got the job done but I wouldn't use them again.

Mia is amazing! Thanks for helping us find the right unit! Price is really good vs. what I saw in…read moreSlidell

I discovered my cedar pergola had termites and I needed it torn down and hauled away. Tyler…read moreresponded quickly and arrived on time as scheduled! Tyler & Chase were very professional, careful not to damage anything and cleaned up the area when they were done. Quote was fair and hired on the spot, definitely will call on them for any future projects!

Timely response, reasonable cost re work needed. Will check reviews however initial interaction…read morepositive.

I saw these pictures on my timehop and felt the urge to give southern carpet solutions a huge kudos…read more(albeit a year later). I vacuumed my faux log fireplace of the soot that built up over years, not realizing the filter was OFF of the shop vac. I covered my whole living area In Soot (including my white couches and ottoman). The furniture, walls, rug and even my dog were covered In soot. Taylor came out the same day I messaged him. Cleaned everything better than before, and left me slightly less in the doghouse! I was amazed at how clean he got everything (I tried cleaning it. Before I called to have to done professionally)

Just had our carpet and tile cleaned by this company. We are so pleased about how they look! The…read moreowner Taylor is a good communicator and did the work himself. He showed ready to work and wore shoe covers. He worked hard with no breaks and was very careful to clean up as he progressed. Also very happy with the cost.