Eddie Bauer, at least the Mayfair store, doesn't stand behind their products. Purchased a Power Bank about two years ago. The device was used maybe six times before the lightning connector broke off in my iPhone. The Manager said it was "normal west and tear". And not a manufacturer defect. All I know is it shouldn't break off after six uses. I recommend Bauer for clothing and outerwear, but avoid purchasing anything else. May also want to avoid the Mayfair location. The employee was helpful, manager so much. read more

Price are going up while while customer service and quality of merchandise is going down. If you are looking for anything in particular, your best option is to look online. 40% off sales have been reoccurring from what I've seen. read more

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I went to Eddie Bauer in Mayfair Mall for the first time in many years looking for a jacket that will take me through the coldest months in Wisconsin for walking my pooches 3 miles per day much like our mail carriers, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds". A wonderfully friendly, helpful and competent salesperson, Kim, took the time to listen to my needs, show me different options for fit, color and temperature rating. In addition to finding me the right jacket, she worked with her manager to get me the best deal during the before Black Friday sale. Exceeded my expectations by a lot and I walked out with a jacket that totally suits my needs and is so good looking, I'm sure I'll wear it for things other than dog walking. Kudos to Kim.....we need more like her. read more

Great store. Was 40% off everything my last visit. A lot of variety if quality clothes. I have a jacket on now which I purchased 5 years ago! I suggest stopping by and browse. read more

I am officially done with Eddie Bauer for the following reasons: 1. I am not climbing Mt. Everest anytime soon. But guess what, neither are any of your other customers. No one in the great MKE area needs "expedition gear." Don't tell me that you use their Arctic outerwear for skiing either, There is not a decent ski hill within 800 miles of Milwaukee. 2. I don't have a 30" waist or a 32" inseam. I am a man, not a boy. Please stock your store with the appropriate sizes. You have tall sizes in your catalog, but I'm not going to order them unless I can try one on first. You used to have way more tall sizes and a larger selection of "relaxed fit" khaki pants. Now, all you have are "slim fit" and "ball hugger" pants. 3. Where are the shoes? I realize that you are not a shoe store, but I like the ones you have in the catalog. Why don't you have them represented in your store? 4. I think you know that I won't buy anything here or else why would you ignore me whenever I'm in your store. The last three times my wife dragged me in there, not a single employee asked if I needed any help. This EB store has gone through many changes over the years. Right now they are at their lowest point. read more

Eddie Bauer is my jam. I spend way too much of my hard-earned cash here, though I have learned to wait out the special sales and "members only" deals I occasionally receive via email. Wide variety of casual and dressy clothes for the outdoorsperson who occasionally has to conduct business in an office. Great selection of jeans and shirts, plus they carry their brand "First Ascent" outerwear. Oh, the staff are great too -- super friendly, helpful, always willing to point out special deals. Example: Recent visit...bought a new winter hat (see profile pic, haha) EB associate "Hey, you know those or any like item are buy one get one free, right?" Me: "No, but that's awesome. Score!" (adds winter gloves for fiance) I dig the clearance sections and the rewards for money spent are pretty boss, too. I've found dress pants ranging in style and price from $15-30 (up to 50% off) plus fleece and polos for as low as $7! The past two years I've spent enough to join the hallowed ring of "Eddie Bauer Gold Cardholders" (yeah!) which DEFINITELY means I've spent way too much. But, if you can get extra rewards -- last two years I've racked up some $200 in coupons -- why not? $200 is about what it would cost to get a nice winter coat that'll probably last 7-10 years. Dressing casually and *just* stylish enough for work so I don't look like a mountain man does have a cost... read more

Friendly, helpful staff makes this a great store to shop in. They have a lot of merchandise and are more than willing to help you if your size isn't on the shelves. I like the casual style of clothes made by EB, but wish they'd offer more fitted options in some styles - too much of the women's clothing is 'boxy'. read more

I stopped here today to get something for the upcoming school year. Yes teacher's go Back-To-School shopping too! I found a pair of nice black dress pants for $19.00. The staff was very helpful and friendly. They are wheelchair accessible, but they have a very common problem I find in most clothing stores. They had a display rack that was too high for someone in a wheelchair to reach. read more