By far the worst renting experience I have ever had…read more We rented the place and it had an INFESTATION of pests and vermin. I was told by Danny that we would refund everything if only we moved out that month and it was already halfway through the month. Who is going to be able to find a new place that quickly?! I was constantly told by Carolina that they would "follow up with me that day" and I was calling almost every day to find some kind of resolution. After two pest controls visits there were STILL droppings from the vermin and live pests found all over the unit. The dishwasher that was originally in the unit wouldn't work because the vermin had chewed through the power wire! Not only that but i'm my wife is pregnant and I have a toddler and we were constantly displaced due to the things that needed to be addressed in the unit. Not to mention when I moved our fridge out of the unit so we could treat it for pests and the next day they had taken our fridge and stove! GONE! I have never been more neglected, disrespected, and illegally handled. I have been in constant communication with Los Angeles Health and Housing Departments and things are going to get very hard for for them very quickly.

Review for Courtyards at Southcoast which is listed under Prime…read more Look elsewhere. Current tenant. Never missed a rent payment in 5 years. Staff and management are negligent and response to any question you'll most likely receive is "I don't know" Below outlines the most recent episode in the saga with plumbing issues. After several weeks of maintenance visits the issue persists. When we advised the office we were contacting Health Department they asked us to please not to and to allow them to fix the issues. We've allowed weeks to pass for a resolution...none yet. I've contacted the Health Department regarding the ongoing issues with the plumbing in the first bathroom in unit. Maintenance requests show that for the past several weeks we have reported plumbing issues with toilet in bathroom. This began the same week there was a team out here working on the plumbing. The Health Department suggests sending a notification in writing so there is a trace of contact along with the work order receipts for each time we have requested this online or by calling the ER number. When maintenance comes out they unclog the toilet but the issue is reoccurring and is a Health code violation. I am sending this message along with an actual written notice that I'll deliver to the office. We have been tenants for over 5 years not missing a rent payment. The level of neglect for this matter is evident. The Health Department also suggests along with sending this notification that I ask for any communication from Courtyards at Southcoast regarding this issue be in writing. This morning when contacting the leasing office my roommate states she was asked to NOT contact the heath department but rather allow courtyards to handle the situation as if this were the first instance of this. This is a repeated situation. Reason for complaint: For the past several weeks my toilet has either reached the rim of the bowl or has overflowed spilling contaminated water onto my bathroom floors. We do not use wipes or excessive amounts of paper. When maintenance comes out they unclog toilet but as soon as the next flush, water again remains in the bowl laying stagnant. This a Health and safety concern that has been negligected by Courtyards of Southcoast management.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Been using WGPM service since 2016, Blake and his team is always professional, fast responding,…read morequick to act and taking care of both our property and out tenant. Highly recommended.

Sandy and the team at New World Escrow were fantastic to work with. Sandy was knowledgeable,…read moreresponsive, and provided excellent communication throughout the entire transaction. We truly appreciated her professionalism and look forward to working with her again.

This company is not it. Very nice on the phone but when it comes to getting the job done. Hard no…read moreif your realtor is recommending these guys run or at least stay on it.

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I cannot recommend them enough. Linh is an amazing service provider, and she will meet you at your…read morelevel. A little background: I did 2 house purchases, and 1 house sale by myself without a realtor before engaging Meridox. I didn't need handholding, because I was not a first-time buyer. I wanted an advisor who can give me an honest opinion as to pricing, knows the neighborhoods, and can negotiate with the seller's agent. Linh was so on top of things. She understood that I was busy and scheduled multiple showings for me on weekends. She mapped out our route, so we can be efficient with time. She never asked me to consider any property that was outside my price range or not what I was looking for. I was able to knock out many home viewings with her, and we put in a couple of offers. I saw a house that fell out of escrow. I messaged her, and she was immediately on it. She showed me the house, called the seller's agent, and basically convinced the seller to take my offer that was a tad below listing that either that same day or the next. (OC is a hot market, so this was an incredible deal! My other offers all sold above listing.) She was incredibly responsive, super sharp, and very easy to work with. I used Meridox as my mortgage broker as well and used them again to refinance a year later. Very seamless and easy transaction. Forget all the agents who claim to "treat you like family." Choose Meridox: the true professionals.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

APG Properties is a great property management company! We have been with them for 10 years and the…read moreservice has been amazing. Any request I have had, has been handled quickly, professionally, and with ease! The team is very nice and ready to help alwaysI highly recommend APG!

Very responsible and professional management company. Fees are reasonable, communication is smooth,…read moreand repairs are handled quickly with reliable and fairly priced handymen. Great experience overall!

We had a wonderful experience working with the team at East West Properties when we leased our…read morehome. They made the entire process seamless and stress free, and they are also currently managing the property for us. We would definitely recommend them without any hesitation!

I had mixed feelings about my experience…read more On the positive side, Patsy came across as knowledgeable and professional during our initial interactions. She responded promptly, came to the property for a walkthrough, and offered several thoughtful suggestions to make the home more attractive to renters. She recommended adding a stair railing, installing a pool fence, and removing a tree that could eventually cause root damage. I appreciated that she was thinking beyond simply listing the property. Where things changed was once we started discussing fees. Her leasing fee was 50% of the first month's rent. Since I treat my rental as a business, I asked whether there was any flexibility. She explained that the fee was non-negotiable because of the amount of work involved, which is a perfectly reasonable position to take. I later followed up by email, letting her know she was still my first choice, and proposed an alternative fee structure that would tie part of the leasing fee to the rent she was able to achieve. I thought it aligned our incentives while recognizing the value of her work. I never received a response to that proposal. After following up by text a few days later, I got a brief reply saying it "wouldn't work for her." I then asked a few additional questions about how she handles maintenance, and I never heard back. I completely respect that she has a pricing structure she doesn't want to negotiate. My disappointment wasn't that she declined my proposal. It was how the communication changed once negotiations began. The professionalism and responsiveness I experienced at the start disappeared, and I was left feeling ghosted. If the answer is no, that's completely fine. I simply would have appreciated the same level of professionalism and communication throughout the process.

We worked with Chris H. When we rented our unit and he is amazing! So helpful and responsive! we…read moreare so happy with our move to the new location and having Chris as a point of contact!

This review is from our experience with EPLA from approx 2017-2020. I thought of them today as I…read morewas pondering a prop management company again. We selected EPLA per a friend's recommendation. All things considered, they were definitely better than the average property management company! Just my opinion on EPLA: Cons: 1. if you want to be more involved as an owner in the decisions being made for your property, this may not be the best fit. They advised that most owners leave all decisions to them. I was interested in being more involved for some of the larger/more expensive repairs as well as when the property was vacant for a couple months, and it did not seem well received. 2. They sometimes came across as advocating more for the renter than the owner, while I was expecting more of a neutral approach to interests of both renter and owner from a prop management company. Pros: professional staff, pretty responsive to requests we had, better than average involvement in the overall property management, very clear end of year statements issued to owners, very knowledgeable about regulations and laws related to rentals, comprehensive updates provided to owner (it may take several phone calls and a couple weeks to get the info but in my experience this is common with prop management companies) Overall, I recommend them for the reasons above, especially if you're interested in more of a hands-off experience as an owner-

I am renting a home that was managed by EPLAPM, which changed over to Angie's management sometime…read morein 2022. In December 2022, we had heavy rains which leaked water through into our carpeted bedrooms due to a faulty edge flashing. I created a work order on 12/12/2022. EPLAPM sent roofers out that month to get bids but no action. Pinged EPLAPM again multiple times in Jan/Feb/Mar 2023 because the carpets in 2 separate bedrooms were getting soaked with water and smelled of mold/mildew as rains continued. I emailed them the attached water bubble pic in Feb 2023 showing how bad the problem was. It wasn't until late March 2023 they finally had somebody put a tarp on the roof. I kept pinging EPLAPM April/May still no action. It wasn't until late August 2023 (8 MONTHS later) that the roof finally got replaced. EPLAPM made the excuse they were waiting on the owner's approval (owner refutes this). We've had other management issues with EPLAPM besides the roof. While they were trying to switch landscapers in May 2024, the new landscaper they chose didn't speak good English and that led to no lawncare for over a month (see pic). In June 2024, our garage door opener broke and needed repair. I called and sent multiple emergency requests to EPLAPM telling them I did not want to leave the garage door open unsecured overnight. No response for 2 days, so I had no choice but to again contact owner directly and ask to get somebody out ASAP because EPLAPM wasn't responding. The owner finally switched management companies away from EPLAPM in August 2024 and new PM company has handled our maintenance requests promptly.