I recently needed to find a surveyor to perform a complete survey of a ~4 acre forested…read moremountainside property on which I live in a rural mountainous area, in large part because the landowner and I had realized that it had apparently been over 70 years since a really good/thorough professional survey had been done on the property, and also due to the fact that there are lots of ambiguities about the exact location of some of the property boundaries, which is not at all unusual for heavily-forested mountainside properties in rural areas. This company, Lavelle & Associates, was one of two local survey companies that I called in the hopes of finding a very good surveyor willing and able to do the job (the other company that I called never did call me back...). When I first called Lavelle, my call was routed to the phone of Dustin Lavelle, who, I had been told by a receptionist, was in charge of the survey division of the company (I learned a couple of days later, well after Dustin's return call, that he is the president of the company). My call to Dustin's extension on that first call rolled to voicemail b/c Dustin was not available, and I left him a brief VM introducing myself, explaining what I was looking for, and leaving my contact phone number. Dustin Lavelle called me back about 20 minutes later, and, after basic introductions both ways, he encouraged me to tell him more about the property and about the goals that the landowner and I had for the survey, a task which took at least five minutes. When I was done answering all of Dustin's questions and providing basic information, which means that we were already at least 6 minutes into the call, he then proceeded to take at least 47 additional minutes of his time to explain to me a number of things about the task at hand, including the following: -- he revealed to me that during the early minutes of our call, he had brought up on his computer screen some of the survey maps and other info about the property accrued in county and state records over the past 100+ years, and shared with me some of that information as needed. -- he then explained to me the various challenges that I would face in getting from the prospective survey all of the information that the landowner and I were seeking, simply due to the limitations of surveying rural heavily-forested mountainside properties, and also due to the known deficiencies of the reference points used in earlier surveys done on the property over the past 130+ years. -- he also explained the various challenges and problems that any good surveyor would face in performing a full survey of this type, and in delivering the various deliverables (new markers at all corners, markers at intervals along perimeters, a survey map showing the property lines with respect to a nearby road and creek, as well as depictions of the locations of driveway, house, well house, outhouse, and other key human-made structures/ infrastructure, etc.). -- he then gave me a ballpark range for the fee that any good surveyor would likely charge for the job, an estimate that was quite close to what I had predicted would be the fee range. -- he then proceeded to tell me -- and this is after having spent almost an hour of his time giving me what amounted to a very-high-quality graduate-school-level crash course (and I should know; I spent almost a decade of my life in grad school studying the sciences, and four years studying engineering at the university level...) in rural forested mountainside property surveying and the challenges thereof -- that while he was willing to remain in the background as my resource person, and while he would be willing to do the survey if no one else would do it, he wished to decline the job for now because he felt that he was not the most qualified person to do it. -- He instead referred me to a much smaller survey company in a small rural mountain town located in the same mountain range in which I live, telling me that they had far more experience with surveying this unique type of property than he had. (BTW, I called that company a few hours later, and within an hour of calling I hired that survey company that Dustin had so kindly recommended.) After Dusin's customized mini-graduate-level tele-course in mountainside surveying, along with recommendations, had ended, I was speechless with graditude and appreciation. I asked him if he would allow me to reimburse him by paying a consulting fee of at least $200 for all of the time and excellent advice that he had just given to me, but he absolutely refused my offer, telling me that what he had just done was simply part of his job as a professional, and it was all free of charge. Well, I am a professional myself (multi-disciplinary consulting & R&D scientist-engineer) and I can tell you that Dustin went well beyond the call of duty in assisting me, a prospective customer, and in ensuring that I would have only the best possible outcome! Amazing! Beyond 5 stars!

Lavelle & Associates did an incredible job on my not so regular sized lot! Once I requested service…read moreonline through Yelp! I received an immediate email explaining how the survey process works and the full transparent costs were presented at the time. Definitely contact Lavelle & Assc for any surveying needs. For me it helped establish the property line between me and my neighbor, before any construction was to begin.

I'm considering selling my house at some point and consulted with Rob recently to get a market…read moreanalysis. First - his assistant, Nick was very prompt in responding to my initial inquiry and I was able to get an appointment with Rob that week. On the appointment day, he arrived early, was professional and came equipped with lots of information about my home, recent sales in the area, market trends, etc. I received a copy of everything and Rob was not pushy with getting me to list my home. He simply provided the facts and gave recommendations on things I should do to prepare my home for a sale. When the time comes for me to list my home, I will be using Rob as I'm confident in his ability to get things done in an efficient and professional manner.

My experience with the Rob Krop team relates to the property located on 5818 Imperial Drive,…read moreFrederick MD. The referred property is currently being listed for Sale by Rob Krop. While Chau Tran, a member of his team, is listing it for rental purposes. Chau presented himself as professional, responsive, and willing to facilitate communication between the landlord and me. Before taking the time to tour the property, I specifically asked in writing whether it was professionally managed and sought confirmation that the landlord was agreeable to my proposed payment arrangement. Chau confirmed in writing that the property was professionally managed. However, on the day of the showing, his explanation changed. I was then informed that the landlord would only hire a property management company after the lease was signed. This significant discrepancy raised immediate concerns about transparency, accountability, and the proposed arrangement. The lease subsequently provided by Rob Krop Team contained several significant deficiencies, including the following: The lease identified Chau as the tenant's agent, despite his role in representing the landlord's interests. The total amount payable to the landlord was incorrect. The lease did not include clear payment instructions. Nor did it identify a payee. The lease assigned lawn care to the tenant, in spite of the fact that lawn care in that community is the responsibility of the homeowners' association (HOA). Important informational materials, including a tenant rights brochure, were not attached to the lease.The lease did not adequately identify or establish the responsibilities of the prospective property management company, and the information provided about that company was limited. These concerns raised questions about the accuracy, completeness, and suitability of the lease presented for my signature. When I requested revisions to address these issues, Key City Property Management ( KCPM) a company whose founders include Rob Krop, became involved. Unfortunately, the lease provided by the property management company was even worst , rather than resolving the outstanding issues. The primary issue being that, KCPM's Lease requires tenant to accommodate Showings during the 12 months of tenancy and everyday. I therefore declined to sign both the leases in their current form. However, I remained willing to negotiate directly with the landlord and was open to proceeding if the original lease could be revised to address my concerns and reflect the terms previously discussed and agreed upon. This was communicated to Chau Tran and the rest of the Rob Krop Team. Nevertheless, all of my emails and text messages are being ignored and they're refusing to update or inform about the owners' position concerning this matter. The unprofessional and discourteous manner in which I and the transaction have been handled, particularly the inconsistent representations regarding professional management, the deficiencies in the lease, and the lack of communication ; after I expressly indicated my willingness to continue negotiations. Reveals that the Rob Krop Team is dishonest and unscrupulous. At this point, I'm convinced that their main goal is to collect as many application fees as possible. That's why they quickly presented me with a substandard Lease. The Lease was legally evaluated.

Ronny is hands down the absolute best and so supportive! Me…read moreand my husband have been chatting with Ronny for a total of two months and we're absolutely thrilled with him and his services. Thank you man!!

We had an incredible experience working with Bill Dixon! From start to finish, he helped us find…read morethe right home for us, schedule a showing, submit a strong offer, and close-all within just two weeks. His responsiveness, knowledge, and dedication truly made what could have been a stressful process feel smooth and manageable. Bill is well connected and was able to refer competent people throughout the process, which made a huge difference in keeping everything on track and efficient. Bill and his referrals whom we worked with all responded quickly and outside of business hours. We're so grateful for his guidance every step of the way. We would highly recommend Bill Dixon at Dandridge Realty Group to anyone looking to buy a home!

After falling in love with the Berkeley Springs area while spending a weekend with relatives in a…read moreVRBO rental we decided to look at properties to purchase. While driving to WV at the spur of the moment, we reached out to Teresa White at Perry Realty who had been recommended by friends and who was able to accommodate our last minute request to see a few homes. She listened carefully to our needs, patiently worked with us for several months, and was ultimately able to help us find our perfect weekend getaway. We couldn't have had a better experience.

From the owner: We are proud to offer hometown informality mixed with honesty, integrity and professionalism. Perry…read moreRealty is locally owned and operated with over 50+ years of experience in listing and selling real estate. We are dedicated to listening to and acting on the needs of our customers, and we appreciate the fact that you have chosen Perry Realty to help solve your housing needs and help make your dreams come true. Small town yes...but with a big city approach; we reach out through advertising, the Internet, and our extensive knowledge of Morgan County, WV. Perry Realty stays in step with the latest technology and education to give our customers the up-to-date 100% local service they deserve.

A wonderful team of hardworking and dedicated professionals! Their professionalism, efficiency, and…read moreattention to detail make them a company you can truly count on. Highly recommend!

I've had excellent experiences with Dominion Surveyors-they are professional, efficient, & go the…read moreextra mile to make sure that their customers are satisfied.

Debi Brent is the best realtor I could've asked for. She made the process of buying my first home…read moreso easy. She goes above and beyond! Very knowledgeable and always willing to answer any and every question I had. Touring homes with her was really fun and she pointed out so many things that I didn't realize was important to look for in a home. She wasn't just "trying to make a sale" she did everything to make sure I found the right home for me and my future.

We lease both a commercial and residential property from Potomac Housing. Staff has been pleasant…read more to work with, and maintenance has been efficient and accommodating.

Potomac Housing manages multiple properties for me for over 2yrs now & I can honestly say I have…read moreZERO complaints. My tenants don't even know my name. Potomac handles everything on my behalf, they're proactive in reaching out to me anticipating upcoming needs for the properties & even help me in managing my LLC & ensuring I am compliant with WV's State requirements. I'm a New Yorker & I don't easily get impressed. Potomac Housing has a great team, always willing to assist & always providing stellar service.