Went back to this location numerous times and sadly, I was really disappointed by the service. It…read morekept deteriorating. This recycling place had a lot of potential because parking was free and it was on a strip mall next to Shoppers, Kins Market, and a grocery store etc. However, the service didn't make you feel welcome and was abrasive. As well, they don't count the money they give you accurately on a consistent basis.

Went to the depotl a week ago was small a bit dirty but great service great staff I must visitread more

I went there today (Apr 20, 2025) with a couple hundred or so bottles and cans that accumulated…read moreover the last while. I was also getting over being sick the past few days and had some errands that accumulated, so time was of the essence. When I arrived, there was only 1 cart and no trays. I grabbed the cart and wheeled it into the customer receiving/counting area but there was no one there. I waited a couple of minutes and no one came out even though I saw at least one worker eyeball me from back inside of their work area. I figured no one was coming so I decided to wheel the cart to my vehicle. I then stacked my bottles and cans as neat as I could, 12 per row. By the time I finished I was concerned that if I wheeled it to the customer service area, that the cans and bottles would tumble over into a mess. Earlier I saw that a worker came out to another customer's car and seemed to do the count there, for the same reason since that customer also didn't have any trays. I left the cart at my car and walked into the customer service area. Again, no one was there. I could see a worker or two who looked at me, however no one came out. A few literal minutes later, another customer drove in and came in through the other (north) door. Shortly thereafter a worker came out but instead of asking me if I needed help, the employee immediately asked the other person if he needed assistance. Fine, I thought, I'll wait until he was done. He mentioned something about needing a pallet but I really didn't pay attention. After he left, I expected that the worker would help me, however by this time 2 other customers came in after me, both with carts, and the employee started helping them without saying anything to me or even thinking to herself why this person had been standing in the area for the last several minutes. I realized that by the time the worker finished with the other customers and got to me, a significant amount of time would have passed and quite frankly I still had other errands to run. I calculated things out and determined it would be quicker for me to simply pack up my items and load them back into my car- which is exactly what I did. The whole time I reloaded everything back into my car, no one came out to check on me or even ask if I was stealing these items. Ironically after loading everything, I noticed that there was a scruffy looking person who arrived on a bike, who looked like he was in fact stealing bottles and cans. I was loaded up and ready to go, and given my experience was not motivated to speak up about this. Even if I wanted to, I don't think I could have gotten the attention of any employee even if I fired a flare into the sky. I'm happy to find another place to offload my items and just need to ensure that wherever I do business is not linked to this chain or mother company.

I drove here twice during the past six months to get rid of non-functional/broken appliances…read more Before discovering this place (here on Yelp, of course!) I really had no idea what to do with my old vacuum cleaner and my crockpot from the dinosaur age. Seriously, it's not easy to get rid of this kind of stuff anymore! So I was thrilled to find this place, and the whole process of unloading this kind of stuff was so easy! Finding the place is the most difficult part of the whole process; it's in an industrial area, parallel to Terminal Ave, just a few minutes away from the Science Center. Luckily, there is a sandwich-board sign by the road, marking the entrance to their huge, unpaved parking lot. Once I found the place, I pulled up to a large, opened garage door on the warehouse there, and I saw a guy loading stuff into various bins. I asked him if I could just put my stuff down by the bins and he said sure. I dumped my stuff and left. I mean, how much easier can offloading your junk be? I believe this place is open every day of the year, and the have long hours, too. Can't beat that! (Writing this, I am reminded that I have a broken NutriBullet I should bring there soon. Glad I found this place, as my condo doesn't have the storage to keep broken appliances hanging around).

They had a really pushy employee there, and they fired him after he yelled at me for not taking a…read morecart outside. The guy was obsessive compulsive about recycling I guess, but his intrusive nature and following me around the tiny place stressed me out so much o dropped my stuff on the floor and walked out. He came outside and yelled at me as I was getting into my car! My experience was bad and the next time I went there I was prepared for him but he was already gone!

If you go to the Encorp site you will notice that this location has a 5 star rating…read more I think that they deserve it. The service is friendly (run by a Korean family) and it is clean, efficient and they have a sink for you to wash your hands after disposing of those sticky icky bottles. http://www.encorp.ca/cfm/index.cfm?It=902&Lo=300,17&Se=2&St=Richmond&Sv=depot

Good Depot, they're nice people still a lot of undesirable…read morepeople that go there but quick and fast service. I do recommend this Depot.

I was looking for a place that takes e-waste and it was pretty convenient that they take all kinds…read moreof things, including your standard cans / bottles. You simply drive straight into the parking lot and drop off your e-waste on pallets. There were a lot of random things already there like bulky TVs, monitors, etc. You might as well take any cans / bottles that you have at the same time. There's an express option if you don't have the time to wait around or if you don't want to manually count your containers. 1) Sign up for an account on their website. 2) Enter your phone number into the kiosk and print labels. 3) Stick 1 label on each bag of recycling (bags must be clear). 4) The containers will be counted for you, and the money will be direct deposited into your bank account. You can even export an excel that shows the quantities of each container that was counted. The only catch is that there is no guarantee that they will accurately count your bags. The first time I went to the Collingwood location, only 5 out of the 6 total bags were counted. I went again this weekend and tried my luck at the 2639 Kingsway location, and only 5 out of the 7 bags were counted. If contactless drop off is more of a priority to you then this would be a great option. But if you actually care about getting the accurate $ amount, the best way is to just count it all yourself.

Finally, a legit way to dump engine oil without killing a pile of fish. Been looking for a place to…read moredo this ever since Canadian Tire stopped accepting old oil. Seriously, Burnaby is the only municipality around here that gets things right, unlike Vancouer. Cough. This place is surprisingly open all 7 days, which helps big time. Staff are friendly and helpful. They pointed me to the correct area with a smile. Seems like they actually like working here. The facility is very modern and surprisingly clean, compared to the Vancouver Transfer Station. As mentioned in the name, they also accept piles of other stuff such as yard clippings, glass, wood, and metal. Pretty much a one stop shop, so people actually have a way to get rid of stuff instead of using random fields, gutters, and bushes like in Vancouver.

A excellent place to drop off large amounts of cardboard, styrofoam, plastic and other stuff that…read moreshouldn't belong in the garbage. The dudes in the hi-vis vests and sunglasses are actually friendly and was able to answer my questions. Unfortunately they don't accept old light bulbs... Oh, also be careful when approaching the scrap metal bins. There were a lot of screws and nails on the ground!

I can't say enough of this place. I will drive from Vancouver to Richmond just to recycle at this…read moreplace. The place isn't big compared to other places, but the service is simply amazing! I have been here a few times and consistently, the staff is courteous, upbeat and friendly. For only two staff working, they are fast, efficient and organized. During the down times, I see them sanitize the countertop and check the garbage. There is also a touch free basin to wash and dry your hands. Bonus, that the return price is better than other places ! Definitely worth the trip! The only little downside is that there is limited parking in the lot, but there are lots of side street parking neary.

The service of this place sucks and the silver tables and blue containers/trays are always filthy…read more(especially the containers/trays). The worst employee here is a middle-aged Cantonese man who does not wear glasses and mostly wears a mask. He LOVES to bug customers or bring them down with discouraging words. I'm EXTREMELY tired of him. He counted my items with less value twice and did not want to pay me back the difference. Not just that, when I realized that he gave me a bit money less and informed him nicely, he even threw the money at me. Seriously, if he doesn't like his job, why even doing it? Also, this kind of employee will only bring down the company. Thus, my question is...why was he even hired in the very first place?

Looks like they've moved the recycling dumpsters out of the adjacent transfer station into its own…read moresite. Parking is available, but watch the cones. Layout is a bit tricky. Staff are very helpful though. They have dumpsters for all the main types of recyclables. Paper, cardboard, plastic, among others. Just empty out your car and drive off. Nice and quick. Personally I still think the Burnaby one (Eco-centre) is superior, but just go to the closest one and save a tree.

Came here on a Thursday afternoon. Not too busy. Very clearly labelled bins to put your waste…read more They accept a lot of stuff. Super nice and helpful stuff who lets you know where things go.

Zero stars. Have been trying to get bins from them for months. Never delivered the pink bin. Always…read morepromises next week, but never follows through. Will come up with every excuse possible instead of being accountable. Imo, sleazy practices and the contract for residential recycling should have never been awarded to them.

Back when I was getting some quotes for the last place I worked at for some recycling alternatives…read morefor some buildings this name came up upon the search. I was really appreciative of the customer service. I've used they're service before for 64g tote bin and was hoping to get them on board at the last place I worked at, however, the price wasn't comparative, however, as a stand alone service I highly recommend them. Always good polite communication which is important to me.