Stay away from this service. Increase pricing without consent. Poor schueleding. Shows up when your…read morenot home and does outside service only. Portal they provide to use is horrible. Company hides behind texting. Plays games. Zero stats. AVOID THIS COMPANY

Very friendly staff and prompt service! And they answer their phones!! Highly recommend them for…read morehome and business pest control.

Had my annual termite home inspection. Alex Beltran is exceptional. Polite, pleasant, informative,…read moreand thorough. Great job Alex. Robin

We spent well over $14,000. to control roof fats. in our attic less than a year Ago . The problem…read morecame back because the first people out here did not properly seal our house and rodents were able to get back in . Now It's just a continuation of try this try this try this The local office I used fails to return my calls. once again, They missed an appointment. Waited for them all day long and they didn't show very disappointed. I hope the other branches are better than the one I'm using.

Very professional and thorough Bryant was great.He reviewed…read moreeverything with me He was punctual and performed at the work in a timely manner

I had the pleasure of working with Genesis and Bryant on a major rodent problem going down around…read moremy condo and the complex itself down in Myrtle Beach. Within hours Genesis dispatched Bryant to my location and he performed a full exterior and interior inspection and determined that not only had rodents been in my unit, but he was able to identify and nail down exactly where the rodents were getting into the actual building itself and the numerous entry points where they were reeking havoc. We are currently working on getting a blanket agreement with our condo association to get all of our buildings serviced, and have all entry points excluded from any future entry. This was the ONLY company i spoke with that was actually willing to address the root problem, instead of recommending minor, band aid solutions, and trying to take my money. If you want to have your rodent problem be a thing of the past, look no further. Cheers.

All these reviews are correct. We just moved into a house to find it had an ant problem. we tried…read moreour best to fight them on our own, but they were winning. We called Lennie at Zep Pest Control and he came right out and took care of them. He was very helpful because we have birds and helped move them outside wile he sprayed. Thanks!!!

I've used Zap Pest since 2019 after using another co & so glad I switched to Zap Pest. The techs…read moreare alway polite, pleasant, & professional. They are THE best. Victoria calls when it's time to schedule appt & they've always arrived promptly. They are a pleasure to deal with- from Victoria to the tech. And if you see any live bugs within 2 wks, they will come back at no charge!

Great service! Everyone is extremely professional, personable, and knowledgeable. We have been…read moreusing this service for approximately four years and have quarterly contracts on three houses. We would recommend this company completely!!!!

Grayden was great!! He asked if we have had any issues since our last treatment. I declined the…read moreinterior treatment because I have not seen 1 bug since I started using Strand!! He went over what he would do outside then suggested he at least do the interior of my garage..great suggestion. After he was complete, he reviewed what he had done in great detail. He did tell me if we had any issue inside (since I declined the inside treatment) that I can just call in and they will come out to treat it as part of my quarterly plan. Thank you Grayden!

Have used Strand Pest for years and had been extremely happy with their services. Since they…read moremerged with another company, absolutely terrible. I had an appointment 7/15 with a window 9:00am - 12:00pm. At 1130am I called and rescheduled for 7/22. On 7/16 I received a bill for services on 7/15. I called and asked what that was? I was told that sometimes they get a head of themselves to get the paperwork finished, don't worry. The same call I asked for pricing for a flea treatment. When I was told it was $399 (for a 1000 square foot house), I said forget it, I'll get foggers for that. Today I waited from 8:00am to 11:00am which was the window I was quoted. At 10:45am I called to see if the tech was going to make it today. I was told that I had cancelled the appointment (they mistook the quote for flea treatment and "I'll do it myself with foggers"). I got pretty testy, which is not usual for me. I asked the phone person how can they screw up so many times, when their service used to be so great? She told me that Michael, the technician, had provided service on 7/15. There is no way that happened. I am practically an invalid and stay in a room that is 3 walls of windows overlooking the parking for my house. In addition, I have a very loud dog whose mission in life is to let me know when there is someone within 100 feet of the house. I am waiting for the manager to call me. My point is, I have been blown off twice and being billed for a service I did not get. If I could give them zero stars I would.

We maintained $300K termite bond for 20+ yrs with The lightning termite and pest control company…read more We wanted to remodel our kitchen, but a contractor noticed a damage to the beams inside the house. Termite inspection by another company found termite infestation and profound damage which was not detected by The Lightning company for years. They admitted their fault, sent the claim to their insurance company somewhere in New Jersey which was denied. We ended up with $50K repairs of the half of the first floor thanks to the The lightning termite and pest control crooked company.

Horrible company, Larry's/ Lightning whatever. Ask Clemson Exchange or google search for past…read morehistory. Heard his daughter just bought Dads business Larry's and renamed it as I understand. Larry denied my Belle Hall claim after looking at a glance and gave no support on why the bond I paid for over a decade was denied. They never looked under my porch because the technician was too large and he simply said 'that's what the bond if for'. I thought they were out of business but was told today they were still under new management/ name so I'm posting this in hopes nobody else is being treated this way. Several other 1 star reviews. Never let Larry do the inspection, evidently he is still working there doing the exact same thing but again, it was renamed after the controversy. If an issue arises, only get another inspector or another company. Larry did not help me and was rude and blunt and negative.