I spoke to 5 property managers and companies before calling South Valley Property Management. I was…read moreunderwhelmed with all until today. In defense of all property management businesses, there should be a separate category to review for tenants to review and then another for clients to review. I inquired to help a friend find the best property manager available for he & his wife to entrust their home with while they move out of area. I certainly would not want to take on the huge task, responsibility, liability to be the person that everyone either brings their negative issues to or receives news to pay on time and/or penalties or eventually evictions. Enter Sue: Sue did not try to sell me on anything! She won me over immediately with her straightforwardness together combine with her customer service. I gathered everything that I needed to pass on to my friend with full confidence. Sue even followed up later in the day and was willing and able to change around her personal schedule to be available for my friend. I'm a full time realtor who has finally found my go to recommendation to refer to anyone who is not ready to sell but for whatever needs to rent their home. Thank you very much Sue.

If I could leave a zero star rating I would. Rented from this company for FIVE YEARS. Put in…read morerequests for damaged equipment within our rental which ALL went unanswered. Very unprofessional. You have an issue? You're out of luck. My husband and I spent hundreds of dollars on fixes for rat infestations and a faulty AC unit because it was not South Valley Property Management's problem to return our phone calls and address the issues. I'm so glad we moved when we did because this was by far the worst renting experience we've ever had. If you are a property owner please look elsewhere for a property management company. Your renters deserve better.

Selling and purchasing a home can be stressful. Navigating these waters during a pandemic makes it…read moreeven tougher. Fortunately we had the opportunity to meet Jodi Barr. Jodi's local knowledge and professionalism made our home buying experience an amazing one. It's been over 10 years since our last home purchase but she guided us through the entire experience from working with a difficult lender to explaining all the documents in great details. She is thorough and her attentional to detail is second to none. During unprecedented times Jodi years of experience and wealth of knowledge helped us get our dream home. We are forever grateful to work with such a great person and top notch real estate agent.

Notary service was perfect! We've used Jody for years. We will use her for all notary and real…read moreestate needs!

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

If you're from Gilroy or looking for a place to live in the area, you must know how slim it is to…read morefind an apartment complex that suits you and your family. At least those were my thoughts exactly . In April this year just a month before my wedding my husband and I found out that the house we were planning on making our home fell through. Honestly with all the wedding planning and juggling work, school, and our five year old daughter it was devastating news. We had no idea what we were going to do since my parents were selling my childhood home where we resided at the time. Thankfully Rachelle took us under her wing and immediately showed us the unit we were very interested in. The whole process was smooth and she even made sure that once we were approved she would have the unit ready for us asap a week before we were to get married. You don't know how much stress that took off of us! Since then we have made 7680 our home sweet home for the time being. Not only is it VERY clean and well taken care of. The security is the best part with it being inside with multiple cameras in the building, I have no worries. The building is pet friendly yet is very quiet and peaceful. All units are installed with top notch appliances and the design from the walls to floor are beautiful. Not to mention it's pretty fun living downtown in the heart of Gilroy. Vince and Rachelle are the property managers and they are so understanding, professional, and are truly the reason why things are so put together here. I can't thank them enough for making everyone feel so at home. Please visit the condo's website and apply if you're looking for a safe, comfortable, and friendly place.

I really enjoyed living here. This place truly became a safe place and a home. These apartments…read morefeel modern and all appliances are new and in great shape. Rachelle and Vince rock! I enjoyed talking with them. They always answered my questions, and really care about how things are going in the building. Get to know them when you see them, they are very cool people. They get issues taken care of! It has your typical problems that all apartments have but if you go in with the right expectations you will not be disappointed. I only moved to be closer to work, otherwise I would have stayed a few more years!

Beautiful home and easy self guided instructions. I appreciate the communication and response time.read more

We've had the pleasure of renting a home managed by NorCal Property Management for the past two…read moreyears, and I can confidently say that David and his team are among the best in the business. From day one, they were responsive, professional, and genuinely caring. Every maintenance request we submitted was handled promptly and without hassle. One of David's main contractors is incredibly efficient and skilled, consistently completing work quickly and with great quality. That level of service made us feel cared for as tenants. We took pride in maintaining the home and staying on top of any issues, and David Krause and his team always did their part and more! Thank you

We had a good experience leasing through InTempus. Our property manager Justin was very responsive…read moreand helpful.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

Oh best believe the better Business Bureau has received a complaint from me. Maria, thinks she…read moreowns everything. When we first met she said it was her company, she only the lonely office manager.... Which by reading guidelines isn't supposed to be doing the crap she's doing. She's only supposed to be doing desk work... wait I thought it was yours??? She also made many many mistakes then tried to play it off as it was the tenants fault. Guess what I keep all my text records and paper trails. Just a bad property management company all together. I messaged ALL the higher ups and nothing. I read all the reviews and she does like to hang up and leave real quick when she in the position she's not comfortable with. I don't know why they are still in business??? DONT SIGN WITH NOVA PROPERTY MANAGEMENT

SCAM ALERT... Run, as fast as you possibly can from this 'company'. whether a potential tenant,…read morecurrent tenant, or (especially) a property owner. The constant run-around, unanswered calls, and multiple people who have absolutely no clue what they are doing. It'd be embarrassing to be an owner and have this company look after my property...

Filice and Co have managed my property for many years. They do an amazing job. Prompt service for…read moreme and my renters.

0 stars!!!!!! 0 stars!!!!!!…read more 0 stars!!!!!! Similar experience to others posting. They say they'll get back to you but don't. Application has be in "final review" for over 2 weeks & they always say they're waiting for the manager to review it. How long does it take? I feel like I'm hounding them to get anything done. Was hopeful after finding the application process easy but this place is a disgrace. Shouldn't tell people they can move in in a few days when you mean to drag the process out for as long as you can it seems. Stay away they'll just take your money & give you the run around.

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.