Patty Thompson is a friend of a friend of ours. Not knowing any realtors in Hollister we automatically called her to represent us in the sale of our home after having our offer on a home quite a distance away was accepted. There was a contingency on our offer with a specific time frame with which we needed to sell our home. When we contacted Ms. Thompson via phone she thanked us for choosing her. Next day she came out and took a look at our house and we spoke for quite a while. She did not tell me that she was leaving on an extended RV trip to Texas in just a few days. She came the day after that with her personal camera, I was surprised that it wasn't a professional photographer since our home was listed close to $million. She insisted that a professional shoot would take too much time and she wanted the pics on the internet ASAP & was going to hold an Open House the following day which was a Thursday. All of this was odd to me but I assumed she was doing this since the clock was now ticking on getting it sold within the time allowed. When she showed up for the Open House with her flyers, they were very unprofessional and the attached paper listing our amenities was printed on a blue sheet with a flowered border like what you buy at Staples to type letters on and the printing wasn't even centered. The pictures she had taken were incredibly bad, some were tilted and not too many even represented the house's amenities. We had a RING system which we feel Patty didn't understand how it works alerting us to anyone who comes or goes. We were alerted of one person coming to the Open House but when we returned, she told us 4-5 couples came and loved the house. They must've jumped over the fence to get there??? We found out that she was leaving because our mutual friend let us know that Patty had asked her to sit at our Open House for the weekend since she was going to be gone. We were not happy about that. Our friend is great but she's also not a realtor. Turns out, our friend was exposed to Covid so my husband and I held our own Open House both Saturday and Sunday. We had an offer from one of the couples that came through on Sunday who eventually became the buyers. They were represented by their daughter who's a realtor. From then on, it was pure hell. Patty was either unavailable while traveling or staying at their RV Park that didn't have WiFi. She totally messed up our paperwork between our buyers. We nearly lost them and Patty made their daughter cry by trying to blame her for what Patty herself had done wrong. It was a complete mess and since Patty Thompson is her own boss and has no one to answer to, we have written to the State a compilation of our experiences with hopes that she loses her license and is not able to do this to another client. She has absolutely ZERO credibility and cannot be trusted. She nearly ruined our retirement future. read more