I came up up here with a friend of mine for an overnight trip. I do usually like to stay at a…read moreHampton Inn or a Hilton type facility. When I was searching this one looked really nice and it was near lots of different places to eat and shop. When I had called to ask for a non-first floor room, they told me that they were doing renovations and I asked if I could get a upgraded hotel room that's already been renovated and I was able to get that. The breakfast was very good. lots of different choices you can make a waffle. You can have a bagel. They have avocados out there too The dark roast coffee was amazing. If I come up to this area again, I definitely will stay at this facility The only thing I would suggest is putting more towels in the bathrooms. And also the thermostat in our room was not working so we can tell what the temperature was.

I am Sooo disappointed by the amenities and service here. The Peloton was broken in a way they…read moreshould have known and fixed already, and my multiple requests to the management to address it and fix it were unresolved and my requests to speak to the manager were totally ignored; no one even tried to call me back.

DO NOT WASTE YOUR MONEY!!!!! This Quality Inn has no quality. It is old and needs renovation…read more Stayed only 2 nights as it was so nasty. The shower needed cleaning as soon as we got there. It had been raining so the carpeting was damp. The room keys work sometimes! We went out for the day and when we came back the bed had not been made and they didn't leave any clean towels or washcloths. We had to call the front desk and she brought 2 bath towels. No clean washcloths so my husband walked over in the rain to get them. Received 2 hand towels and 1 washcloth. He was told that was all they had. Our reservation was for 2 more nights, but we cancelled.

12/27/19 I was very happy with my stay here. Emily at the…read morefront desk checked me in. She made sure I would have a room on the ground floor just as I requested. She was super sweet, patient, and answered all my questions. The room itself was clean, spacious, and had a comfortable king size bed, coffee maker, refrigerator, microwave, and LG flatscreen TV. Parking, Breakfast and Wi-Fi are included with hotel stay. My room was quiet and comfortable and I had a good rest before continuing my road trip.

Four star for the money !!! Hey I paid 61 dollars a night for a fishing tournament it's nice foe…read morethe money new mattress clean clean and clean

Stains on the bed and no door handle stains in the shower really disgusting will not be backread more

I was a little worried to stay here after reading the reviews, but needed a hotel in the area…read more However, we were pleasantly surprised. Every staff member we have come across has been friendly and kind. Our room was great and looked updated. The linens were in the room already for the pullout bed (9/10 when we have had a pullout we have had to go to the desk and pick them up at other hotels) We love the amenities. The shower has shampoo and conditioner dispensers in the shower. Our room has a fridge and coffee maker. The pool area was nice. There is even a grill outside. Breakfast was decent with a mix of hot items, and cereal, muffins, boiled eggs, fruit, grits and oatmeal packets and hot water, juice, and coffee. The Coke machines in the hotel only take cash or change. Not a complaint just an FYI if you need a caffeine fix other than coffee and rarely carry cash. We would totally stay here again. Our king size bed was comfy and came with 5 pillows.

We had an issue at this hotel before checking in. We were disappointed, but were accepting of it…read more The front desk person put the general manager on speaker phone to speak with us about the issue and the GM turned this into a much larger situation when she (again, in front of the whole lobby) decided to be completely condescending in her words and tone, cross personal boundaries and just be unacceptably rude. The GM, Michelle Venable, has ZERO place in a customer service industry. Awful!

You get what you pay for, rooms are dirty, toilet won't stop running, and WiFi is non existent. But…read moreif you got to stay somewhere and for cheap. It's not bad. Pretty quiet and no roaches.

Everything was awesome till an hour before check out, we stepped out for a few minutes to grab some…read morefood and came back to all the towels gone, trashcan liners gone, no replacements for trash or towels. No Do Not Disturb sign was even given to the guests. It was creepy, weird and I'll never stay here again. Who the fuck does that?

The whole hotel is dirty I went to office multiple times to get cleans sheets. They said the…read morehousekeeper doesn't come till 10 and checkout is at 10:30 which on the door it says checkout is at 11. They are very rude I would not recommend this hotel to NO ONE!!! Staff is very rude ,unprofessional, and have no customer service skills need to be shut down

Awful place to stay. No soap or shampoo provided. The room we were given the door was open and bed…read morenot made so then we went back to the office to change rooms. Bed was so hard it made my back hurt and pillows were thin and flat. I do not recommend this place AT ALL ZERO STARS

The rooms contain furniture that would look tacky and dated at a garage sale. (Upon further…read moreinspection, this is a former Comfort Inn... after Comfort Inn built a new building - so think second-hand, hand-me-down motel.) Two levels, outdoor hallways with a pool out back. There's a Hardee's next door, but everywhere else requires driving. Hot breakfast included with the room rate. The Key West Inn is lower-tier for Scottsboro, and I'd stay here if the other places are filled, or if I'm really on a budget. Its popular with the fishermen and hunters including boat parking out back. (There is a prominent sign at the front desk stating that a penalty will be imposed for cleaning fish or game in the rooms. Another note in the room pleads with guests not to use the clean towels to clean or polish equipment.) At least, its better than the shady, run-down motels on Broad St. in town.

Stayed 1 night and won't be back. Staff is rather strange! Rooms need a good cleaning and updating.read more