I used Standard Glass for a bathroom remodel, they fabricated and installed a frameless glass…read moreshower. My experience with Standard Glass has been phenomenal. I highly recommend them for any project. From start to finish the project was seamless. Kudos to the entire team. They were extremely professional and Kenneth the Field Salesman- he was very helpful and knowledgeable Zach inside sales - very responsive to emails and calls. The day of the install was flawless Brian and Troy arrived early. Installed the glass quickly and efficiently. They did a great job of clean up. I could not be more pleased with the service and product received from Standard Glass.

I have used Standard Glass for custom frameless shower glass and to replace glass in a custom…read morewindow. Each time they made an appointment to come out measure everything onsite then a few weeks later after the glass is cut and fabricated they come and do the install. They do great work of the highest quality, my glass window that was replaced had a curve at the top which required very exact measurements to cut and precision skill to install. Standard was able to measure and get the replacement glass in two weeks and the new glass install took less than two hours, and was a perfect match. Total cost was actually $100 less than a local window company quoted me for a replacement window that would not have been an exact match.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Service glass was friendly, clean and quick. They took care of me immediately and my order was…read moreready in less that a hour. Will definitely be doing business with them in the future. Definitely 5 Stars

I had a need of replacing a regular window glass and a frosted glass the day before thanksgiving…read more The fact that the repair needed to be done for the holiday, I rushed and unfortunately I gave "Service Glass Of New Orleans" employees wrong measurements. As expected, the glasses did not fit to the windows. Frustrated, I went back to explain what had happened. The crew at the the "Service Glass Of New Orleans" were amazing. They listened calmly and understood my needs. Then they provided me with the glasses I needed which resolved my whole issue. At the "Service Glass Of New Orleans" the products are excellent, the employees and the owner represent the Epitome of excellent customer service. I whole-heatedly recommend for all glass needs. Taddese

A neighbor's yard crew threw a rock through a 45-year old storm door window and I needed to get it…read morereplaced before we get back into storm season. I called FIVE glass repair shops, only THREE answered, and only RELIABLE called back, so I took the job there. The job was done within 2 weeks of my first call. The price was at the top end of what I was willing to pay, but fair, and the work was done well. They were easy to work with, and, because my job was small and they open at 7am, I was able to drop it off and pick it up, saving the cost of a house call. The next time I need glass work done, I'm gonna shop around, but I think I found a Reliable go-to.

This company was recommended to me by a window craftsman. The glass on my walk in shower had…read moremigrated out of position and was unstable. They came within 24 hours completed repairs quickly. No mess no fuss. Very positive experience.

AA Screen & Glass did an outstanding job! They were professional, responsive, and delivered…read morehigh-quality work from start to finish. The installation was completed on time, everything looked great, and they paid attention to the details. It's refreshing to work with a company that takes pride in its craftsmanship and customer service. I highly recommend AA Screen & Glass to anyone looking for reliable, quality work.

Just had such an horrible experience with this company(specifically the owner Wes Arabie) and its…read moreshady business practices. Called them on Friday to come out to replace my commercial door closer(arm that retracts the door) the tech (Mike) did a great job. He replaced the part and readjusted the door (physically took the entire door off and put it back on) However later that night when we went to close up, the lock (cylinder) for the door (which was just replaced back in March might I add) wouldn't turn over. Called the door company back, because we had no issues with the lock prior to the door arm being replaced. The tech comes out and tells me the door cylinder is bad. I tell them not possible because we just had it replaced a few months ago and it wasn't giving us ANY PROBLEMS prior to the door arm replacement. He then says they have charge me an additional $161 to replace the $20 cylinder. I reached out to the locksmith company and explained what I was being told, and that I refused that recommendation from the tech and contacted the company back to explain why that was not going to be satisfactory since we never had any issues with the lock only the door closing, and they sent out the owner (Wes) Wes arrives and inspects the door, After a few minutes, At this point Wes tells me that they longer need to replace the original cylinder and that it's working perfectly fine, that they just needed to put some WD-40 on it, even though the tech was adamant that it needed to be replaced because he stated it "went bad" I contacted the original locksmith company that replaced that part on a three way call and he (original locksmith) stated to tech that it's no way the cylinder was bad, because it had just been replaced and we weren't having any issues with it prior to Friday. The tech then said let me contact my boss back to get a price for you for the replacement cylinder part. I expressed my confusion about the back and forth and questionable business practices they were using, and instead of apologizing for the confusion, Wes spoke to me in the most disrespectful, insulting and degrading way. Word for word, he stated that if I didn't like the job they did, he couldn't care less if called another company, because he's been in business over 40 years, without a blemish on his record to the BBB, so do whatever I need to do. A few more disrespectful words were spoken, and I was so taken aback by how this man was speaking to me, that I quickly ended the conversation and simply said thanks for your time and that this was unacceptable and that it wasn't personal it was business, and I no longer wish to speak with you, have a good day, and walked inside of my shop and closed the door. Now this not the behavior I would have expected from a fellow small business owner in our local community and I am extremely disappointed to say the least. I hope that by me sharing my story, I can prevent him from treating anyone else the way he treated me and the way he spoke to me today. The tech even called my business afterwards to apologize because of how the owner treated me. I am a small black woman owned business, for over 15 years and didn't deserve to be handled in such a disgusting and disrespectful way.

We started building our new house and we had everything planned except for window dressings. All…read morethe furniture and decor details were set, but somehow we overlooked window dressings. After attending a few home shows, we realized we wanted plantation shutters in our home. We talked to multiple companies and got pricing from each. Blinds and Shutters Direct were the most helpful, knowledgable, gave us the best customer service, and was able to give the best value for our budget. Michael and his installation crew were very meticulous and professional with the installation process. The installation took a few hours for 22 windows. Michael is very honest and takes pride in his product. He even brought an issue to my attention with one of the shutters. I would not have noticed this issue, but he knows his product well enough to know it wasn't up to his normal standards. He wasn't pleased with the fitment and would order a new one to replace it. It has been a pleasure to work with Michael and Blinds and Shutters Direct. I've already recommended them to some friends and family. Our shutters are beautiful, classic, easy to clean, and have a lifetime warranty. We love how beautiful and bright they make our home look! Big thanks to Michael and his team!

I have used Classic Interiors for commercial flooring and residential. It's higher quality than you…read morecan get at Home Depot for the same price or better. They are very competitive on installation, and it's always done right! I have regretted it when I went with someone else on the installation because the quality was not as good. Bill and his team know their stuff. I don't even shop around anymore because they can't be beat.

Doors of Elegance just came to install our door and we couldn't be more pleased with the outcome…read more Their crew was professional and no detail was missed. They put down drop cloths, used a shop vac when cutting or drilling to keep dust down. Made sure everything functioned properly and cleaned up after themselves. You can clearly see these guys take pride in their work and want to deliver a great customer experience. After 25 years in construction it's refreshing to see a crew who cares about their work. I would definitely recommend doors of elegance.

Thank You Doors of Elegance Everyone is great in helping us…read morefind a beautiful door We love it Peaches was awesome

My garage door was closing halfway and then popping back up for a few weeks. Then, it just stopped…read moregoing up and one of the sensors no longer had light. I called this company to come take a look. Turns out, it was the wire. The serviceman was timely, professional, and fixed the issue within about 35 minutes. The price was reasonable for the service ($189). Good service by Darius Squire.

Although not locally owned, service was very fast, very competent, and very helpful. Andrew is…read moregreat to work with. Might need to negotiate on price as they are a touch more them other quote. But with fast and quality service ! I Would ask them for help again.