I do need to say I love the one barber they have there named Roger. Yes he is no nonsense and a bit…read moreshort at times but he is good for my Autistic son. And I like the way he cuts my hair. So for him I give 4 stars. But for the shop I only give 1 star. I can't get my hair done due to there being no hot water. and there has not been any for the past few WEEKS! I don't understand why the owner does not get the water heater fixed or get a new one, but I'm ready to find a new place for me and my son. Even though I do not want to leave Roger but this is just to much!

We brought our 13 mo old son for his first haircut here with Mike! He was so considerate, patient,…read morekind and gentle. We felt so at ease with him and so did our son! Thank you, Mike!

Really bummed at my interaction with Mel!…read more Heard that she does great hair so I scheduled an appointment for box braids. She was pretty booked out which is understandable... BUT midway through the month between when I scheduled the appointment and the actual appointment date, I ended up booking a trip. My travel date home landed on my appointment date. I reached out to Mel to let her know I wouldn't be able to make my appointment and requested a new one! This was more than 2 weeks before my appointment and I didn't hear a word back.. I followed up with her THREE TIMES and never got so much as a reply.. If there is a reschedule policy for new clients it was never mentioned. Or if she just had a change of heart and decided not to take me she could have at least responded once out of the 3 times I hit her up she ghosted me harder than a frat boy. I'm sure she does good braids but this really rubbed me the wrong way.. It takes 2 seconds to let people know what is going on & I'm very bummed to not be posting a 5 star review about my sick braids.

Update: Mel texted…read moreme a few days later after I reached out and claimed I was being rude, so she wouldn't want to have me as a client. I'm not sure how I was rude in my initial attempt to contact her, maybe leaving the previous yelp review on my experience with Mel and her lack to text back....but she finally text me back (days later). Unfortunately it was a little to late and I had moved on to someone else but to hear I was being "rude" when I wasn't, got me thinking. I replied with a F/U as a means to help justify her thoughts of me being rude. She then continued on (she needed the last word) and wished me a happy holiday (sweet of her) and called me a 'tough fag boyyy' that's with 3 y's for those who are counting (not sooo sweet). I guess I deserve that for saying F/U. But I only said F/U because she called me rude, lol. Seriously though, I found that funny but explained to Mel that calling people names like that (faggg) could backfire. Anyway, i hope this helps someone in search for getting braids...she's not the one.

Kristen at Sugar High is my go-to for color and cut. She does a natural look when that's what…read moreyou're requesting, and I've seen her gorgeous pink and purple ombrés if I ever get that bold . I get tons of compliments on my cut and color and I feel like a Pantene commercial when she's done with me. Thank you for making my hair beautiful, Kristen!

Have nothing but great things to say, Steph is sooo nice & easy to work with. She did my hair &…read moremake up for my wedding, my bridesmaids & mother got their hair done as well. Pricing is amazing.

A friend and I made an appointment to get our hair done together and donate it. When we showed up,…read moreRuby was chillin' and hanging out, and was more than ready to help us out. I am so impressed with the atmosphere of Heritage Salon, and I have been to a few salons and none quite compare. The girls here are very nice, and the salon is kept super tidy. I highly recommend Ruby to anyone looking to change their style, she is fun, personable, and very professional! She hooked me up and I can't thank her enough, thank you Ruby--you rock girl!

From the owner: I'm a Photographer and Hair + Makeup Artist with experience in the bridal industry as well as…read morebehind the chair. Currently located at Heritage Salon in the Village of Arroyo Grande, but can travel on-location for photography services. I look forward to meeting you!

Every good business has a negative review. Everyone is entitled to their opinion. I am not a past…read moreemployee writing this review. I was a client from California that was not happy how this salon handle a dispute transaction situation. I was referred to this hairstylist back in October 2020. l've provided screenshots that he posted me on his social media websites. He was amazing at his job as I was very happy in the beginning as a paying customer until recent events. This salon deleted all the photos off their sites pretending I never went to them. He moved to Virginia. Here's my First Hand experience as a California client: I disputed a transaction after he rushed the hair services in a hour & half when it should have been 5 hours. It was doubled the price then before. The credit card company in the end sided with him & he got paid. Instead of handling the dispute in person, the hairstylist took things absolutely the wrong way. On July 10, 2024- (Posting from Virginia in California) -D.S. slander/harassed me & my mother on a social media group with my photo & personal information without consent. I did not sign a release of The Right of Publicity for them to take photos of me & post it on their social media sites.One of the co-owners (N.S.) from another salon he was part of also contributed & chimed with D.S. to this. They posted it as a warning to the community. This post was over a SMALL CREDIT CARD Dispute CHARGE which D.S. was paid fully. Due to this, I received numerous threats, harassments, and got bullied from random people. The hairstylists even got their other clients & their friends to join in & bully me. The hairstylist (D.S) was very unprofessional about this whole situation. He continued to harass me by making another post that became threatening on July 12 2024 - It was so horrific that the SLO County Sheriffs Department had to get involved. They called D.S. In Virginia numerous times but he has not returned their call. He even changed his phone number again to not face his legal troubles. D.S. was paid over $7000+ in hair services since 2020. In the end, this is how we got treated as clients over ONE small dispute charge.

Donovan has been doing my hair for years he is so talented at what he does definitely makes you…read morefeel comfortable great conversation and always a very relaxed atmosphere. My hair always looks amazing and he only uses the best products and recommends and sells great products from the salon I give Donovan styles five star and highly recommend

Aida, is not only my wife, but has been my stylist for 37 years…read more So I understand why she has such a great following of clients that travel to see her. You're awesome! She has relocated Glassbox Salon 515 Five Cities Dr. Pismo Beach See her reviews on Yelp from Beauty Secrets of Pismo Beach, which is closed now.

From the owner: I've been in this industry since 1980, from a student, Hair dresser and an cosmetologist…read moreinstructor. I specialize in hair color, Keratin Complex smoothing treatment, Haircuts and styles, Perms, Roller sets and Ear piercing.