I have been considering a pixie cut. As I have been looking at hairstyles online I got to thinking about this salon. I had scheduled a cut for my wedding day. I had come in for a consultation with the stylist Mary maybe a month or two before. She was very nice and we discussed how I would like my makeup and hair on the big day. On the day I came in with my cousins to get my hair done, I was treated very badly. I got my hair washed and was left lying there for a long time. I was given a very small towel and ushered to the stylists chair. She had an attitude right away. I didn't even say anything yet! She slammed drawers, and handled other things as if she were angry with them. She asked me what I wanted, and didn't seem to remember our consultation. She starts really roughly running her hands through my hair, I guess to get a sense of how it lays. It actually hurt. Then she raised her voice and got angry with me, yelling about how I didn't tell her I had a cowlick! That changes everything! I can't believe you didn't tell me this, b/c it's going to take a lot longer than I had scheduled to fix it! I told her that I didn't know I had a cowlick b/c I am not a hairdresser, and I don't know why she didn't notice it at the consultation. it should not have been a difficult styling. My hair was already very short, and just needed a little shaping. Plus, it shouldn't be my problem that you have problems managing your time! That I attempted to stand up for myself made her even more angry. Her angry movements and grumbling made me feel very intimidated, but I felt I had no choice, unless I didn't want my hair done on my wedding day. It still makes me angry when I think of how selfish and cruel her behavior was. I know there are people with anger management problems but to act like that to a bride on her wedding day I think is unconscionable. I don't know if she realized that I would remember this bad experience every time I recall my wedding day for the rest of my life, but it seems like anyone would. That goes beyond unprofessional. I don't know why there are some people who need to hurt other people, but there are. She maintained this seething anger the whole time, and was rough with my hair and head as she cut. It must've taken 10-15 minutes tops. At the end she just walked off. I had to figure out that it was over and take off my smock. As my cousins and I paid at the register, I felt confused, humiliated and dazed, but determined that I wouldn't let the hurt show. I tried to make light of it as I complained about her inappropriate behavior to my cousins and they couldn't believe how she treated me. They asked me if I did anything to make her like that. I told them she was like this from the moment I got there and that she wasn't like that before. I felt like I lost face. I wanted to cry. I would never have let that happen now. I would have gotten really angry and called a manager. I would not have put up with this. Period. However, months later it was still bothering me, and I thought management might be interested to know about this, so I called and told the manager what had happened. He said he was sorry and would I like to come in for a free cut. I told him that that was very nice, but no, because I wouldn't feel comfortable there. I told him that he should be concerned that she might do this to others and cost him more business, as it did mine. When he realized that I wasn't coming back, he ceased to care. At least I can leave this review, and others can avoid such an emotionally painful situation. read more