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    Eclipse Pets

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    3 years ago

    Amazing customer service! Store is very clean and their pets are very well taken care of. Owner is very nice and knowledgeable.

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    Pet Paradise

    Pet Paradise

    3.6
    (89 reviews)

    (Review based on the bird department)…read more This place was absolutely FANTASTIC! I'm not a bird owner, just a person who likes to hang out with feathered friends every once in a while. The staff for the bird section was absolutely wonderful and answered all the questions we had. It's very important to consider that THESE ARE LIVING BEINGS. Treat them with respect, handle with care, etc. If you choose to handle the birds, there IS a possibility of you getting bit, clawed, pooped on, etc. and it's NOT anywhere close to zero. I advise being especially careful with the macaws, who bite HARD. They have very strong beaks, muscles, and claws that can easily punch holes in skin and scratch. Even the smaller birds are quite nippy, but aren't as likely to break skin (though they certainly do sometimes). Most of the nipping and biting can be attributed to affection, but is just as likely to cause infection (a fun play on words, but still true!). If you don't know how to handle birds, do not go in expecting to come out a professional, or go in with the expectation of all of the birds immediately loving you. These birds see upwards of hundreds of people a day and likely have no idea what to expect from you. I recommend talking with the employees, who I can't guarantee are all as nice as the people we talked to, but likely know the birds at least a little bit, and can help children and people wanting to interact in a safer way than just involving without caution.

    I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

    Pet World

    Pet World

    1.9
    (50 reviews)

    This is always our go to pet store, my daughter likes how many various animals there are to look…read moreat. The puppies are a plus for her too, but sadly I'm not a fan of pet stores that sell pups. Some of the animal enclosures seem small, and sometimes dirty. I've been in there several times when there's dog pee all over the floor. The workers are usually very nice and knowledgeable.

    If I could give a ZERO I would. I have been coming here for years and Sam has been amazing. Today I…read moretake my Morkie in to be groomed and the new owners daughter supposedly groomed my pup. This is the worst I have ever seen. She did not even wash her face, barely trimmed her nails, and decided to give a low cut without my permission. We clearly asked for a clean up and to leave her pony tail long. I paid for a full groom only to receive subpar service. Called to speak with the old owner David and was advised all he can do is apologize and bring her back tomorrow to see what could be done. As a business owner myself this is unacceptable. Body clean but face dirty and stinks. If you are going here I would suggest you watch who is cutting your furbaby or ask for credentials because clearly this person has no skilled training and I am stuck with paying for full groom only to receive 1/2 the service. Over 10 years a customer and this is what I get. If this is the changes happening with a new owner in place BEWARE because I am pretty sure she will not allow her daughter to take the hit she deserves for this.!!!

    Eclipse Pets - reptileshops - Updated August 2026

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