I had a fabulous experience here today! Initially got roped in by their advertising, "From Paris…read moreWith Love". Store clerk was very attentive right off the bat. I usually don't like it when they're all over you trying to assist, but we are going to a wedding in a couple of weeks and I need new clothes!! She went right to work, finding matching items at the right size, and got assistance from the manager when needed - this woman gave great advice! It turns out the clerk was new, and this ended up being a training session. Well, it took about an hour and a half - so much time I never spend on myself, but we'll worth it here! I tried different styles in different colours, and ended up with a complete outfit, including a necklace, all at a 25% discount. Bravo! The only thing I did not get was shoes. Saved that for another shopping trip.

A couple of weeks ago, my daughter and I went shopping at Melanie Lyne in Bayshore. There is an…read moreamazing lady by the name of Laura who helped us in our choices and made our shopping experience enjoyable. Laura is a very nice lady who gives an honest opinion in a gentle way. I will go back there because of her.

Good women's clothing on third floor BAYSHORE Mall Nice…read moresetup with lots of Spring and Summer wear. Good variety of clothes and sizes Bought a very nice outfit Highly recommend for good, reasonable clothing

The customer service is extremely bad here lol. I still shop here because I like the clothes but I…read morehate going in there. Every time I go to the dressing room to ty things on there's usually no one there. But eventually they arrive and almost always it's this one girl who just puts her hand out and says nothing just smiles. I'm like..uh ok here? Grabs the clothes and puts them in the room for me. No one greets you. They're all rude! I don't understand why the staff is like this. It isn't fashionable you hear that Aritzia? It's rude!

Love the style. The price is expensive for most items but worth it!…read more Just bought my beautiful 400$ winter jacket, I would say the biggest downfall to this store is the employees although very helpful clearly earn commission because they constantly compete with each other I had 2 girls both fighting for my attention for the jacket they each brought me 2 jackets to try on and then one brought the winner to the cash and the other followers her and kinda made it clear that SHE should get it cause she's like "I HOPE U LOVE IT" etc It made me feel awkward as heck ----- After a month of wearing my winter jacket that said "vegan fur" and i told the girl i was vegan a feather came out of the coat i broke down in tears because i had been wearing a down and feather jacket as a vegan!!!!!! I contacted head office and received a full refund so thats good but do your own research dont trust employees with things that important

Sunday July 5 2020; my daughter bought me a pair of Vans on-line for my birthday, unfortunate they…read morewere just a little small for me. Because of the pandemic, I thought I would have a very difficult time doing an exchange at the store. I was greeted by a very friendly staff upon entry and was so refreshing to deal with Neisha. Neisha was the most pleasant person and say easy going. In most cases, returning or exchange and any other store is not always dealt in a positive manner. Not the case at Journeys. I will be going back for my next purchase, they have a great selection of merchandise but mostly because of my experience. Neisha deserves a raise.

We had some luck in this shoe store, without a lot of pressure. Service was good, and we found…read moreshoes that fit, at a good price. They have a good selection that offers a bit of variety. They also offer a rewards program that sends you emails only once a week, instead of the spam that comes every day. I don't know how long they've been here, but they weren't in Yelp before we visited, so my guess is it hasn't been here too long. We will keep an eye on the place, and check it out every now and again.

Maybe 3.5. There don't seam to be many specials, although I generally like their styles - but…read morethey're expensive!! They don't seem to have as many rugged "things" this year, like compasses, as they had in previous years. Still worth even a brief quick look around. I was greeted at the door, and not harassed as. Shopped.

The hubby drags me here each season so that he can get some new work shirts. Sometimes they have…read moregreat deals, and sometimes they do not. I could never justify spending $78.00 on a dress shirt, but hey, as long as the hubz is happy! The store is usually quiet during the weeknights. The staff can be helpful, if you need a size in particular style, the staff will find it for you!! They have a cool selection of outdoor gear like jackets and backpacks, and tools, like pocket knives and compasses. There is usually something at the checkout that they are trying to up sell you with, like a travel mug or umbrellas. If you are a regular customer, their point system card is helpful. Once you gather enough points, they issue you a coupon, like $10.00 of your next purchase. The one thing that stands out from other companies is that if your shirt rips after only a couple months of wear, they will exchange it for another. Pretty cool!

So there are 4 Hudson's Bay Company stores in Ottawa. This Bayshore location ranks #2 in terms of…read moreselection. (#1 is Rideau Centre. St. Laurent and Place d'Orleans are interchangeable for #3 and #4). The Bay (as most Canadians call it) at Bayshore and Rideau both have Opticals - the other Ottawa locations do not. If you wear glasses, don't overlook the Optical at The Bay, they have a good selection of frames. The one at Bayshore carries Milano 6769 Eyewear. Made in Italy (as the name suggests) and really funky styles. Their prices are really reasonable as well. The staff are friendly too. For fashions, The Bay at Bayshore is good. It's a smaller location than Rideau, but larger than St. Laurent or Place d'Orleans. The selection of formal and party dresses is much less than at Rideau. For purses they do carry a small selection of "Contemporary Brands" like Coach, but I haven't seen Kate Spade or Marc Jacobs, like at Rideau (St. Laurent and Place d'Orleans carry none of these brands). They have a very limited toy section, but their shoe department is a good size. The one thing that The Bay Bayshore has over The Bay Rideau is free parking, although the parking lot is a nightmare (which is the fault of Bayshore Mall management/owners for hiring the person/people who designed the parking lot and not the fault of The Bay - see my review of the Bayshore Shopping Centre for more details on my disdain for the parking lot, lol). The Bay is one of the few department stores that are still leftover from my youth (RIP Eatons, Simpsons, and Sears), so I'll always have a soft spot for it.

I would really like to mention that they are following all the proper social distancing rules for…read morecovid. Staff is really calm and co-operative. It's a one stop shop. You get great options and variety to choose from.

Mall security is great for protecting our privacy from people live-streaming which is against…read morepolicy, it's good to know that security is on top of things as this woman on a mobility scooter has been making shoppers and staff uncomfortable. She is very reckless on that scooter and is not mindful of others even outside in the parking lots, foot paths, and on the road too.

I love bayshore and shop there often, but there was this hair product salon station in…read moreparticular..this guy kept promoting it, it's the KK salon by cole's. He pulled us over and used me as an example after I said no anyway, like 2-3 times. Used my mother and sister as examples like we were dolls and didn't even fix her hair, the serum totally messed up my hair and my curls fell. Only reason it's bumped down to 3 stars. Do not recommend the KK hair products, mad expensive. $50 for hair serum!?!?!? He attemped to push my mom, who could NOT get it, and pushed more eventually gave up and gave dirty looks. Other stores are great, found the book I was looking for at Cole's too.

Hello! My partner and I went shopping yesterday looking for a dress shirt. My partner knows he is…read moreusually a slim fit. Upon roaming the store and grabbing a bunch of small size slim fit dress shirts, Andrea C. greeted us and told him exactly what size she thinks he would fit in. She recommended to try the small slim fit but lean more towards small tailored fit. Small tailored fit was exactly what he needed and got really good advice from Andrea. I am not one that likes to get much help from a sales rep but there was something about Andrea. She is very knowledgeable, you can tell. I enjoyed her advice and knowledgeable critic! She wasn't pushy to sell but wanting to help because she knew her products. Thank you for a perfect experience. We will for sure go back to that location again thanks to Andrea Corey.

How refreshing is it to finally have H&M available in Ottawa?!? I have been to H&M in Toronto,…read moreMontreal, and Paris France, some being smaller stores than others with limited selection, and was highly impressed with the Ottawa, Bayshore location. It's a pretty large layout with mens, womans and children clothing in their own departments. Selection was A-OK, and they had some pretty good deals. The clothing is mostly sophisticated, business casual, with a European flare. I was most looking forward to their jewels and accessories and found it to be a tad limited, although, I did find two interesting pieces for my collection. Change rooms are large, although I hate how they use curtains instead of doors. I can never seem to close those properly. Cashier was friendly, but associates mostly kept to themselves. **3.5/4 stars**

Having being a frequent shopper at H&M, I am annoyed by how careless these employees were working…read more Understanding it is NYE, I don't want to spend an hour of my day on taking off a tag that is originally supposed to be removed. As well, I've ruined two good pairs of scissors getting this tag off. The employee who checked me out for my purchase couldn't have been more careless. Honey, get your job done with effort so that we can both go home happy. Thanks for nothing.