1. Echols Plumbing

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Okeechobee, FL

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Echols Plumbing

4.0 (1 review)

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5 years ago

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Austin Sewer & Septic

Austin Sewer & Septic

(1 review)

We received nothing short of five-star service: * My inquiry…read morefrom the website was promptly answered * Information was succinctly and accurately provided, including a quote for the entire charge for the service * I was able to make an appointment for later in day * Technicians arrived promptly, preceded by both a text-based ETA and then a phone call * Technicians were friendly, polite, and very considerate, cleaning my driveway and then rolling up the hose for me (waaaay above and beyond any reasonable expectation considering they found the hose in a tangled pile in the grass) * Charge for service was lower than I expected and service was better than I expected! I want to underline two items which were VERY important to me: EVERYTHING, from me submitting inquiries through e-mail and their website, to their subsequent responses and same-day scheduling, was completed online! This is something of which other companies in the Okeechobee area should take note, because some of them have lost my business because they did not answer my online inquiries. Also, the exceptional cost and services for the pump-out service, makes me more likely to call Austin sooner than later (i.e. instead of waiting until I am sure that the tank needs to be pumped again).

From the owner: We are a family owned and operated complete septic company! Our services include: Sewer and Drain…read moreLine Cleaning & Jetting Septic Tanks pumped and cleaned Septic Tank Abandonments Certified HOOT Systems (Installed and Maintenance) Culverts, Driveways & Housepads Hauling- Septic Sand, Shell, Fill Dirt, etc. We guarantee low prices and fast service! We also sell our own septic products. Licensed and insured. Free estimates. Call today!

Superior Water Works - This is why our water smelled so bad.

Superior Water Works

(9 reviews)

Excellent service. We had a forest fire up in Lake Placid that damaged my water well and prevented…read morethe pump from operating. A neighbour had recommended Superior, which initially surprised me as they were a little distant away being based in Okeechobee which is around 40 miles. However, having now used Superior I can wholly understand their recommendation. Brian from Superior came out and had us up and running in less than 30 minutes. Really knows his stuff and I would recommend them for all water well, pump and water purification needs.

We bought a brand new system from them four years ago. Maintenance was hit or miss, we would have…read moreto call to tell them they needed to come out. Wouldn't change the filter because it was hard to take out of the casing. Water smells like farts and has for the last month and a half but nothing has been done, even though they have been here three times to "fix" the problem. I spoke to the owner today. He said in front of Godfrey we would rebed the softener at no charge and come out today to test the water. Jimmy shows up and proceeds to tell me, now he is going to charge me. The system we bought was supposed to last 7-8 years but needs to be replaced now. I asked why they didn't sell us a system that would work better. He said, "Hindsight is 20/20." He said the filter needs to be 18" instead of 12". Justified the fact that the maintenance people didn't change the filter because it was hard to open!!! Again, why did they install the wrong type. I told him we rely on experts to tell us what we need, we would have bought the system they told us would be best for our water. He told me he would send us three options to correct the fart smell: a good, better and best. Good turns out to be the free rebedding he offered this morning when I spoke to him in his office with his tech Godfrey. That turns out to be the "good" option at $1500. The best involved buying new waters systems, with the "best" being $9000. We are not spending anymore money with this company. We wasted too much money on subpar equipment and work. Restored Water Treatment sent this picture when he came out to fix our system. It needed to be cleaned and some of the system was installed in the wrong order. We didn't need a new system, just a reworking of our current one. The kinestico head was junk and had to be replaced.

Echols Plumbing - septicservices - Updated October 2026

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