I drove 90 miles to get to this place expecting a fun day of tobogganing with the kids. Upon arrival, I found a parking lot full of mud - no gravel whatsoever. We had to drive through thick mud to park and then walk through it to get to the booth. It was 27 degrees and light snow on a Saturday afternoon, but there were only 15 cars in the lot. I bought 4 tickets for tobogganing at $12 per for a total of $48. Issue #1 would be that they do not have toboggans. They have 1/4" thick pieces of plastic with cable strung along the sides to hold onto. Only 2 of the runs were operational with the others un-groomed. They were in poor condition and the speed attained was nowhere near the advertised 60mph. My daughter cut up her hands badly on the way down due to the handholds being so close to the track. I found it to be extremely painful and have a bruised tailbone. We went into what is advertised as a "rustic" lodge at the bottom for some cocoa and to investigate ice skating. The "lodge" is more like a municipal swimming pool snack bar/locker room. Nothing rustic about it and the bathrooms were disgusting with the stench of urine escaping into adjacent the snack area. Despite their website and entrance sign advertising ice skating, the pond was covered with snow and full of reeds. Clearly there had been no ice skating for some time. How about taking it off the website and entrance sign?? When we went back up the hill my kids did not want to go down again on the plastic sheet because they were afraid of being injured, so I went to the ticket booth and asked to exchange the toboggan ticket for a inner tube ticket (these are sold for $10 or you can get a combo ticket for $18). Given that we only went down the hill once and my kid was injured, I felt it would be appropriate. The woman in the booth told me she couldn't do it and then said she hadn't sold a toboggan ticket in 45 minutes (implying I was somehow trying to cheat them out of the $6). I guess we needed to get to the booth and exchange sooner. So, despite the fact that it would have cost them nothing to exchange the tickets and we would have spent more money in their dilapidated lodge snack bar, we ended up leaving. I would have paid the extra $6 to upgrade to the combo ticket, but guess what, they only take cash and don't normally have more than $50 on me (because everyone else in the world takes credit cards). This place is clearly trying to milk whatever they can out of their crappy attraction at the expense of safety and atmosphere. We drove home and I took the kids to a local hill where they went tubing for free. What a pathetic place. read more