I brought my 2026 Honda passport to installations unlimited to have nitto terra grappler g3 tires,…read moreand a full JL audio system upgrade installed. Tommy did an amazing job with the audio install, it is a very clean and professional installation and tuning. The only 2 issues I encountered out of the whole process was that my vehicle was accidentally left outside with the sunroof open and an unexpected rain cloud decided to open up right over the area and my seats, headliner and interior got wet. Second issue and I'm not 100% sure it is related to the audio upgrade is that my android auto connection is extremely finicky when trying to connect with the USB C cord. It was working perfectly fine when I dropped my vehicle off, and after picking up it has been having that corded connection issue, I do know that android auto did have an update while my vehicle was there being worked on so I am unsure of the cause of this issue, could be an issue with the update.They were very upfront and honest when I came to pick up my vehicle and immediately informed me of the rain situation, and gave me an apology and an explanation of how it happened. I informed them I was unhappy about this and also that my android auto connection was unstable and they offered to send a technician to my home which is over an hour away, I am very impressed with their dedication to their customers at this point. I ended up driving my vehicle back up there the next day because I had nothing going on and they tried to figure out my connection issue which I believe is actually possibly a software issue with android specifically because apple car play works correctly when plugged in. They also offered to give me some apparel and shipped me out a set of weather tech window deflectors free of charge as an apology for my car getting wet inside. Overall I am happy with my stereo and tires. Of course I am disappointed about the rain getting inside my vehicle, however this is life and accidents happen. I would not hesitate to bring them my vehicle for any future upgrades based on the phenomenal quality of the work their installer Tommy did on my audio upgrade. I have been questioning if i should mention the incident with the water but I feel if I'm going to leave a review a full honest and open review with full disclosure is what everyone deserves, and again I would not hesitate to bring my vehicle back in the future. The only thing I could wish they offered was maybe have a professional detail done to make sure my interior was completely dry and no risk of any mold in the future, but I am confident if I would have asked them they would have done this for me. I will update this review if anything changes.

Brian at installations Unlimited took care of all my needs despite the interferences…read more I appreciate you, Brian. Thank you.

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

Great work. Reasonable prices. Nice trustworthy people. Highly recommend…read more Engine work, body work, electrical. Only thing they don't do is transmission work.

I recommend them without reservation. They painted the quarter panel and polished-out a keyed…read morescratch on the opposite side. Excellent work and friendly.

My minivan needed a body trim and door repair. They completed it same day and it looks great. The…read morecost of the service was also amazing and the guys are really awesome. Definitely highly recommend them!

I just went there to get my car repaired. They did a awesome job so very very happy with there…read morework. Customer service was also awesome super nice guys they went above and beyond to make me happy. They even went out of there way to rent me a rent a car I highly recommend them and definitely will go back. I give them a ten stars.

I use this service center because of one mechanic, Ralph Reichard…read more Mr. Reichard is an outstanding mechanic who has multiple certifications in various car repair categories and in the 35 years that I have been having him fix various problems with my vehicles, he has never messed up one job. He is thorough in the way that he works and doesn't cut corners. I know this because I have also serviced my cars when I couldn't have another qualified mechanic do the work. Over these many years, I have felt that beinging my cars to the garages where Mr. Reichard worked was like coming home to "family". He's that good of a mechanic! Because of him I will continue bringing my vehicles (when I am locally in Syracuse) to Mr. Reichard. (I travel a lot out of state, and when I do I already have mechanics in the states where I go.)

I purchased my vehicle through Carvana and chose to purchase the warranty, which covers my first…read morethree oil changes through Bridgecrest. I recently made my second appointment for an oil change, and unfortunately, the experience was very frustrating. When I arrived, I tried to explain the situation to the associate, but he cut me off, took my keys, and went out to my vehicle. When he came back inside, he asked what was going on. I explained that I purchased my vehicle through Carvana and that my first three oil changes are covered through the warranty program. His response was simply, "I don't know how to do that." I understand that not every employee will know the process for every type of warranty or coverage. What was disappointing was that there was no attempt to find someone who could help, contact a manager, or even look into how the coverage could be processed. Instead, I was told that my only options were to reschedule or pay for the oil change myself and submit the paperwork for reimbursement.

I brought my car here for an insurance claim after my car was hit while parked. These people took…read morecare of me and I'm content with the results of my front end. After I picked up the car I got on I-90 and immediately heard a loud bang. I pulled over and my skid plates & wheel wells that I had just replaced myself were gone, they flew off. I notified the people here at Gerber and they took care of me again as I swore I saw nothing for me to hit (still do). When they were fixing the shields they showed me that I likely did hit something but were still going to take care of me. I believe they're right, something small just right after I picked it up. But they performed quality work again and put bolts instead of clips to hold it on. I will return here god forbid I have to. I appreciate people who are straight up and I never felt that they weren't. I already recommended a family member who is there now. Thank y'all!

The bodywork that was done to my vehicle was acceptable. A few scratches were present on a new side…read moreview mirror housing so I assume it was not new but something that was picked up at a junk yard.When I went to pick up my car, the young woman behind the desk told me that they had received payment directly from my insurance company, and that I was all set. Two months later, I received a call from that same person who told me that I owed them for the repair. She went on to ask me if I was going to pay now, and let me know that if she had to call again, my account will go into collections. I told her that I did not receive a check from my insurance company, and reminded her that she had told me that my bill was paid in full. She said that the insurance company Could have direct deposited the money into my bank account. I said that I would check my bank account online and get back to her. I also let her know that I did not appreciate her comments about sending my account to collections. After confirming that the insurance company had indeed deposited the money Into my bank account, I called back and made full payment. I understand that the collision company needed to be made whole, but I think the situation could've been handled in a more professional manner. The clerk probably was told exactly what to say to me so I don't blame her because she was otherwise very pleasant.

These guys are great. I am a long time customer. I buy all…read moremy tires here I have also had some repairs done here. They go above and beyond what's expected. Thank you to the team at Dunn Tire on Milton Ave for your excellent service! Zera.

had my AUDI worked on swap tires, and oil change. got the car back paid up. drove 114 miles and…read moreunderbelly pan came off, got wadded on the highway, the idiot left or missed over 1/2 of the 13 screws holding it in place, tearing the plastic mounts in the bumper and side sheilds and exposing my oil filter.. which i found LEAKING/LOOSE . confronting them, they offered me a no charge on my oil change (bi whoop) Audi dealer tells me $500 plus to fix... last time their other place broke the hood latch handle, never said anything, and it fell off while driving.. one of the reasons i DONT go there.. is it THAT DIFFICULT TO PUT SCREWS IN THE RIGHT HOLES?

This is the only place in town for the best rustproofing, Rust Check [Google Rust Check and be…read moreamazed]. They are so much more thorough and the water proofing solution they use gets everywhere it's needed. Check it out to save $ and your car. I've used their competitor's rustproofing, and it costs way too much and misses a lot of those secret little places where rust can form. Rudy's process is much different and much, much better. Additionally, they are the most pleasant people to deal with, and they keep appointments on time. I'll never go anywhere else for my service needs because they offer full services for all of your car care needs at reasonable prices.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

I needed a new cv shaft put in my truck I contacted Josh set up a day and time and god bless him he…read morecame to my house on a Sunday to fix my truck. He got right to work had it done in no time his price was more than fair Nice young man was easy to talk to I would recommend him to anyone I myself will use him again for anything I need on my truck

Called Josh told him the problem came to my house very nice guy took his time gave a reasonable…read moreprice and got the job done