Mo called me after knowing our dissatisfaction with their service and promised to make up for it. He gave us a free cleaning service to make up for the issue. He sent 3 cleaners to ensure the right service is provided. They came on time and asked which area we'd like cleaned. You just have to be very specific as they don't really clean inside the cabinets. I ended up cleaning the cabinet below the sink. They just clean what's visible/cabinet doors. This is a move in cleaning we've initially hired them for so I thought it's automatic they should know what to clean but you really have to tell them if you need them to clean something that's out of the ordinary (for them). I didn't ask them to vacuum the carpet anymore as we've hired somebody else to deep clean it the previous wk. they cleaned the ceiling fans,kitchen counter, cabinet doors and bathrooms. ******Initial review****** I don't normally This is my first time to leave a negative review to anyone as I always let it go if there are things that I don't like in services we received. But I think this is something that I cannot let pass. We hired them to clean our 2 beds 2 bath condo that we just bought. The house is still empty. Nothing for them to move. We hired a different company to clean the carpet upstairs so we told them to just clean the floor tiles in kitchen, living room and dining thoroughly, no need to clean the carpet. I also asked the lady (Diana) when I scheduled with them if the washer and fridge are included as well as the kitchen cabinets and she confirmed. She read to me the list of items that they will clean. We were scheduled for 9:30am so my husband went there early in the morning as we still haven't moved there yet. Day of the cleaning, I got a text to expect them to be there from 9:30-10am. I wasn't advised about this when I scheduled with them. Anyway, the lady was 40 mins late. When we got back later in the afternoon to check, the dishwasher, counter and the cabinets were not cleaned. The floor tiles are still dirty. See pictures I took after checking. The windows and gas range have very visible marks that those were wiped with water but they did not dry them so it looks dirty. It took an hour before the gas range worked because of too much liquid used when cleaning. My husband ended up buying a mop and other cleaning supplies to clean the floor, dishwasher and cabinets. It's like night and day. Seems like those were not touched by the cleaner at all. I called and Diane just said she will make a note of it and kinda shrugged it off. Not even apologetic at all. I'm not looking for a refund or something. I just need them to be responsible for the service they provide and ensure they do their job properly. read more

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We purchased a home and wanted a DEEP cleaning prior to us moving in. I called and asked them if they would perform such a service and they let me know they had a "Move in/Move out" cleaning that does just that. So I went ahead and booked it out many weeks in advance to ensure that I had them arrive after we closed escrow, but before the movers were coming. The day arrived when they were supposed to show up at 12pm-3pm and no one showed up. I then called to ask where they were at and they asked if they could come back the next day. I said that wouldn't work as we had carpet cleaners coming later that day and we were headed out of town and would need the cleaning to happen that day (mind you this was scheduled weeks prior). Then around 4pm two cleaners showed up, didn't say anything to me and just came in and started cleaning and said a 3rd person would be in to talk with us. 30 minutes later a 3rd person came into clean and the 1st 2 people LEFT without saying anything. The 3rd person stayed for 3 hours and basically cleaned our kitchen and only wiped things down. This was not the type of service that I paid for and asked for originally. We still ended getting charged and then over a week later I received a call from the company asking how my cleaning went. I explained how poor service and quality of the job they did and she seemed to care and be apologetic. She then offered to provide another FREE cleaning to make up for the bad experience. I agreed and asked her to email me so that I have something in writing. She said that she would do it right away... well 3 weeks later I still have not received anything from this company. I would stay away and not use them. One of the cleaners also mentioned that it's under new ownership and the owner doesn't know anything about this business nor does he care. I would avoid using them as there are plenty of other good options in the area who stand by their word and do good work. read more

This place is a joke. I hired them to clean out an apartment and the maids mostly just complained that it was too dirty to clean and then insisted I cancel the job. Do not use them. Since the owner responded -- I was on site 15 minutes early and met the staff at the door. I told them to retrieve the keys from the office. They didn't want to go to the office and leave their IDs. I insisted and told them that it was simply apartment policy. I opened the apartment and the maids didn't even bring a vacuum. They insisted they wouldn't vacuum the rug. They insisted they couldn't clean the bathroom. They insisted they couldn't clean anything and said it was impossible. They insisted their supervisor would call me with a quote. I told them I'd wait. No one called. Instead the head of the cleaning crew kept insisting it was better to cancel the job. They were in a hurry to leave and this was clearly kicked off by being made to leave their IDs at the front office After no call from their supervisor and 15 minutes of constant pressure saying, they couldn't even do the job and they couldn't guarantee "they could clean it right". They kept repeating, just cancel it. Cancel it. It became rather clear that even if their supervisor called me with a "new quote" they weren't going to do the job. I told them to cancel it. Instead I went back to my new apartment, bought $40 worth of cleaning supplies and cleaned the place myself in about 3 hours. That black mold? Hair dye in the grout. Tiles and toilet cleaned with barkeepers friend and 409. So clearly they really don't know what they are doing and their cleaning crews are less than professional. The owner's response clearly speaks for itself. If you want a hot head and bully who employs complete incompetents... Have fun. QUICK UPDATE: My apartment complex returned almost my entire deposit thanks to my very lo fi cleaning efforts. Minus $26 for a carpet. Keep in mind this apartment was deemed uncleanable by the "experts" at SayClean. Mo and his entire company are a joke. But at least they saved me $200 because they didn't want to work. Thanks, guys! read more

From the moment I spoke with their customer service team, they have been nothing but helpful. They made their schedule work with mine, came on time and did a fantastic job cleaning my apartment which was an absolute disaster. The guys went above and beyond helping clean out certain areas that they were not even supposed to clean but they did it anyway! I recommend them to all! read more

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Our little cottage is clean! The two ladies that came worked very hard to clean our place from all the dust and cat hair. They go the extra mile and pay attention to detail. We're getting our place ready for a new baby so we're happy to have found a great cleaning company. Thank you! read more

EBS maintenance - Clean cottage! - Office Cleaning Near Me - Laguna Hills, California

Just had my regular recurring monthly cleaning. My house smells wonderful and is spit spot clean :) Thanks SayClean. read more

EBS maintenance - Love my clean restroom. - Office Cleaning Near Me - Laguna Hills, California

I've worked with them for over two years now, they continue to come through with me, sometimes same day when I call for last-minute needs. Give them a chance, their owner is very hands on and even if you have a 9 out of 10 experience he will personally make it a 10 for sure! read more

EBS maintenance - Cleaned thoroughly the same day I called - Office Cleaning Near Me - Laguna Hills, California

I use Sayclean for my vacation rental properties. The cleaners do such an amazing job that the number one thing my tenants love about our property is how clean it is. Mo and his team do a great job at scheduling and accommodating my requests, even if it's last minute. Because of Sayclean, i'm able to manage my property from another city. I have peace of mind whenever they come to clean, knowing that our home is in good hands. read more

Used sayclean to clean my house and what a job. I have 2 cats and a large hairy dog. This was by far the best cleaning service I have ever used. On time and very professional. I was so impressed with the job that was done cleaning that I hired them to clean my windows as welIl. I will be having them clean my house weekly from now on! read more

I couldn't be happier with SayClean. They are always on time, do a thorough cleaning job and are really nice. I would recommend SayClean to anyone! read more

Found this service through yelp and decided to try them based on review's. Brock came to our vacation rental in Dana Point and gave me a great quote. The crew showed up on time and they did a FANTASTIC job. Better than I could have ever done and I am a a sticker for detail. I felt proud to have my tenants move in for their vacation. I am sticking with this service and highly recommend them. The condo was SPOTLESS! read more

I have been using Say Clean for over 5 years now for our bi-weekly house cleaning (in Laguna Beach and now Coto de Caza) and the crew always does an excellent job! They are always on time, polite, pleasant, very thorough, careful, trustworthy and efficient. It took me years to find the right cleaning company and I'm so grateful I finally found Say Clean! Very competitive pricing too. Thank you Say Clean for making our house so sparkling beautiful and clean! read more

Can't say enough great things about these guys. My home windows hadn't been cleaned in 4 year. Submitted a quote request on Yelp and got a reply within 10 minutes. They were very accommodating on appointment times. Once the day came, I received text alerts that driver was on the way (he was early). Raul was very polite and did a great job. Got a text alert when he finished too! read more

I have been using SayClean for a year now. They always come through on time and their customer service is the best! The owner Moe always makes sure I am completely satisfied with each and every clean. I will continue to use them for my biweekly service, I highly recommend them. read more

SayClean was very quick to schedule me in the next day for a cleaning service which was faster than I had expected. They were on time and did a wonderful job cleaning my bathrooms and spot cleaning the place. They even cleaned my cat's food bowls! I will definitely be calling them again when my place needs it. read more

We have been using Say Clean for a couple months. Service has been great and very happy with our crew. Anytime we ask them to address an item, it is done. Email reminders of upcoming cleanings they send out is a great reminder for when things get crazy busy. read more

Best cleaning ever have already signed up for repeat services. Staff is AMAZING everything was done perfectly !!! read more

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I have a 2,000sq ft office in Carlsbad with 13 massive windows. Our usual window washer could not do what these guys did. The fact that they came all the way from Laguna Beach and gave me such a great deal along with EXCELLENT customer service. They were fast and very effective. I will be recommending them to all the surrounding businesses. I can't wait to have them come back to clean the inside of my office. HIGHLY RECOMMENDED!!! read more

Absolutely love Brock and Chris! I personally didn't use their business, but I wish I would have! The level of customer service was impeccable! read more

We have been using SayClean for about 6 months now. I initially hired them for a move-out clean on our rental and move-in clean on our house. The customer service went above and beyond to make sure our landlord was satisfied with the move out clean. I was so happy that I have continued to use their service for twice monthly cleans and another deep clean. Our home is about 2000 sq ft and we have 2 messy toddlers. The crew is great, very polite and fast! 3 ladies come and they are finished in about 1.5 hrs, which I love so they don't disturb naptime for my youngest. They always put everything back in it's place when dusting and the bathrooms and kitchen are immaculate. The deep clean also included cabinets and baseboards, and they will tackle any task you request. We had one scheduling mishap where the crew came and I hadn't scheduled (we were switching how often they come) and when I reached out to complain they made it right, no questions asked. I will continue to use them and plan on using their window cleaning service soon. Best cleaning service I've ever used and very easy communication via phone or email. read more

Thank you say clean for taking care of our home for the past year. We will miss you guys and I hope we can find a good cleaning team. Thanks for all your help... read more

Don't even call these people. Complete waste of my time. They didn't even bother to call me and tell me they don't service Long Beach any more. I left three messages with the for a quote and not even one call back. I finally spoke to someone who was sorry we don't service Long Beach. So unprofessional. read more

This company is the best!! They did an excellent job cleaning my 3-bedroom house! The cleaners were very polite and professional. They cleaned every corner and left my house sparkling clean. I loved it so much I've already scheduled my next bi-weekly cleaning! read more

I just wanted to say THANK YOU to the amazing crew SayClean sent out to my home yesterday. Our house was a mess as we are remodeling, painting etc. with years of dust bunnies behind rarely-moved furniture. Our house gleams! My bathtub has never been so BRIGHT! I highly recommend SayClean's services and plan on using them regularly AFTER my remodel. (P.S. - SayClean also provides excellent commercial cleaning services. They clean my workplace, which is a unique setting with heavy traffic. Our offices always look spotless!) read more

Extremely professional, thorough, and punctual. The two ladies that came really whipped my place back into shape. They were awesome with my pets, and I was happily surprised when they organized things I didn't expect them to. Above and beyond service, I can't wait to have them back. read more

BY FAR the BEST cleaning service I have ever used. They were recommended to me by a neighbor and I couldn't be more pleased with the professionalism, efficiency, attention to detail and ease of communication. Both with the office and with my "team". My home not only looked amazingly clean, it felt clean and smelled so good! What those ladies accomplish in the time they are here seems impossible. They are just that good at what they do! They also work with your schedule and offer weekly, bi-weekly, monthly...you name it! Ive even changed my frequency without a problem. I recommended them to a neighbor within 30 minutes of them leaving my home the first time and haven't stopped recommending them to everyone I can! FYI...I have never done an online review for anything ever before but just had to for this company. I'm THAT pleased! read more

SayClean has cleaned our small office for several months now, and we're very happy with the service! Fast and clear communication, great service, and a reasonable rate. read more

Very thorough, love the three person team, especially for our typical three story Laguna house and the complication that goes with that for cleaning. They do a great job :) read more

Great cleaning job! Called Chris with short notice and they were able to work me in for a two hour clean. Anayel Nunez and Marisol Cruz were fantastic and left the house squeaky clean. I have used SayClean several times and been pleased with customer service and cleaning staff. I definitely will use them regularly! read more

As a real estate agent, I often need move-in/move-out cleanings and I happily rely on SayClean to handle those jobs promptly and professionally. They do a great job and are easy to communicate with. Fair pricing and excellent service is hard to beat. Thank you for your great work Brock and Chris! read more

We've been using Sayclean since 2018. I am more than happy with their quality of work, realiability and communication ability. The team always keeps my house spotless. I highly recommend SayClean to everybody. read more

I recently moved into a house and we hired Say Clean to give our new digs a good scrub down before we settled in. They were very professional and punctual and their cleaning very thorough! It felt great moving in to a spotless house. I would use these guys again and I highly recommend them! read more

Mo and his team at Say Clean have been awesome. Very reliable hard working and dependable. They have helped me with my rental this summer and I plan on continuing to use them I would highly recommend them! read more

This is a serious cleaning service that is committed to customer service. They have helped me maintain and run my vacation rentals in Laguna, constantly going above and beyond to make my life easier. Couldn't recommend them enough. read more

Say clean were professional and did an amazing job of cleaning when we moved out of our house. We ended up getting our full deposit back. The owner Mo is on top of things and was readily available for any questions. Great experience, highly recommend this company. read more

They did a great job! I needed my Mom's house deep cleaned as well as window cleaning. They accommodated my schedule and we're quite responsive. Reliable and thorough. Very pleasant to talk with too! read more

Say Clean provides an amazing service. My office needed a deep cleaning last week, including our windows. I saw them on Facebook, so I decided to reach out to them. These guys showed up on time and did an absolutely spectacular job, our office has never looked better. The morale in the office is up; a clean work space is a productive work space. If you own a business, I highly recommend Say Clean for your cleaning needs. I will be using Say Clean for a long time. Thanks guys! read more

Used Say Clean for a move out final cleaning in Laguna Beach, CA. I arranged for a two hour window and described my needs on the initial call. The two cleaners arrived on time and went right to work. They cleaned two bathrooms, the kitchen and detailed the appliances. They washed and/or vacuumed all the floors and even cleaned the windowsills and baseboards. Overall they did a great job and were done right on time. I would highly recommend them to anyone. read more

Say Clean is an amazing service. We needed some major help in our apartment before the holidays and the customer service, punctuality and quality of the work were outstanding. Crystal was incredibly pleasant and did a superb job with our place. I'll definitely be using them again. read more

Sayclean was incredible. From the first phone call to the work to the email of the receipt. A very professional company. Highly recommend them. read more