I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

Caroline's cleaning company did a wonderful job for my elderly father. I appreciate that she was so…read moreresponsive and informative when I contacted her via text message. She was very clear with the rates and I didn't change the rate after the cleaners showed up. My dad said they did a wonderful job! They also proved to be very reliable as they showed up when they said they would. Thank you, Caroline. I definitely recommend your company!

My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

My experience was confusing and inconsistent. I was told…read moremultiple times that they were not accepting new clients. However, when my family member called shortly after, an appointment was offered immediately. When I asked for clarification, the conversation became uncomfortable and defensive instead of professional. Based on my experience, I chose not to move forward.

Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

Paulina and Jack truly go above and beyond every time they clean our home. Their attention to…read moredetail is incredible--they leave everything sparkling, fresh, and feeling brand new. They are also extremely flexible with scheduling, which makes working with them so easy and stress-free. Paulina is a fantastic communicator, always responsive and thoughtful, ensuring everything is exactly how we like it. On top of that, they bring such a warm and friendly energy--my golden doodle absolutely adores them and gets visibly excited (tears of joy included!) whenever they come by. Most importantly, I trust them completely, just like family. It's rare to find a team that combines professionalism, thoroughness, and genuine care the way Paulina and Jack do. I can't recommend them highly enough!

Paulina did such an amazing job. Paulina came on time, easy to connect with, and the house is…read morespotless. She did a deep clean: windows, refrigerator, baseboards, etc. My 3 bedroom home looks as good as new. Thank you so much!

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

I've booked with them twice and so far so good! The communication with the administrator is great…read moreand timely. If you have a concern for the cleaners to address irt, contact the administrator as most likely the cleaners only speak Spanish. I would preface your important items before they come and they'll address it. They usually bring 2-3 ladies and come on time. I've noted to wear booties and they do maybe 90% of the time. If they leave the house to grab something from the car they wear it out which defeats the purpose but overall no complaints. House smells clean and they're very thorough. They provide their own cleaning supplies. The vacuum is immaculate as I have a German shepherd that sheds ALOT and it's hard to grab all of it even with my Dyson vacuum on my rug and they get all of it and throw away all the trash as well. Baseboards, vents, and walls look very clean which often is overlooked by other cleaners. They even clean under the spouts of the faucet! I would say they clean for about 2-3 hours but feels pretty quick. I do have to note that I had a broken glass while they were cleaning my bar cart but the cleaning lady as soon as they broke it contacted the admin who contacted me about next steps. They reimbursed me the amount of the glass. I've recently had an injury and can no longer do deep Cleanings on my home as I can be VERY picky and I'm pretty meticulous with my cleaning so from the other cleaners I've tried I'll stick with this one. This is a little pricey but until I find another cleaner that can do the same work and is dependable plus these guys are licensed and insured it's worth the value for me.

I was extremely happy with Deva Cleaning Service. I had a few very specific things that I wanted…read moredeep clean and she did a fantastic job. I had these stubborn hard water stain on the glass for to my shower and now the shower looks like it is brand new. I also wanted the engineered hard wood floors deep cleaned and the came out really really good. I also thought her prices were reasonable for the type of cleaning that I requested. I would definitely recommend Deva Cleaning Service

Amazing job! She came on short Notice to handle an…read moreunexpected mess and prices are fair. Hard worker, trustworthy, I will DEFINITELY use deva cleaning again.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!

Anna and Paul came out to deep clean our apartment. They arrived on time, and were very friendly…read more The job done was very thorough and detailed. Our home looks fantastic!! The price was affordable, and they impressed us so much will be having them return!!

Beata and her team have been cleaning our condo in RMV for the last year. They've always shown…read moreconsistence in the quality in their cleaning which is important to us. Something else we appreciated was how friendly and trusting they are. They care a lot about their reputation and their business. You can see that in the work they do. Anyways, if you're looking for good value from good cleaners, I would recommend them. I was surprised to see not many reviews because they deserve a ton.

They were able to come do a deep cleaning of my home the next day. The ladies were amazing! The…read moreprice was perfect! I will definitely call to request their services again.

I am updating my review as I am very pleased by the care and customer service I received by the…read moreowner and admin team. I previously misspoke as this business is not an agency, it is a family business. Upon noting my dissatisfaction, the team was VERY quick to react. They reached out immediately, and were very understanding and apologetic. We scheduled a "re-do" service to get the parts that were missed. On the day of the re-do, I was surprised that the owner himself came to personally talk to us and clean the areas of concern. Again they were very apologetic and open to feedback, and genuinely wanted to learn more to avoid the mistake in the future. Excellent customer service, I am very happy with the way the team handled everything! ----------------- We booked an apartment cleaning for today for our 1bed/1 bath, as our go-to was not available on short notice Pros: - Response: quick turnaround by the agency both on Yelp and via text. I also like how they send a text when the cleaner is en route with an ETA - Arrival: our cleaner arrived on time and followed our tricky apartment entrance instructions. No issues getting to our unit - Easy payment: they send you a link to pay post service - Availability: We inquired late on a Sunday and they had someone available the next morning and afternoon (on a holiday weekend too!) - Competitive pricing - Products: they use pet safe products - The problem stains on our tub and stove were removed and look great! The majority of her time was spent with these two items as they were in desperate need of some extra work. Room for improvement: - Upon arrival, our cleaner walked straight into the apartment with her shoes on. Walked through our carpeted hallway, into our carpeted bedroom, straight to our very dusty and dirty balcony to check out the space. Wouldn't be an issue if it was hardwood however it was carpet and it was only going to be vacuumed during this service. The balcony was one of our main priorities as we let it get real bad over the past few months and haven't had a chance to clean it. I offered her brand new house slippers to use and she declined saying she could just take her shoes off. I remember cleaners being shoeless, using shoe covers, or using cleaning specific shoes being part of 24/25's company policy. - We requested a deep clean, however aside from the tub and stove, the rest were only regular or lightly cleaned. Mirrors and sliding door windows were still dusty and had visible marks - In order to book, you have to fill out a lengthy online booking form AND a mini text confirmation. I don't mind the extra work, I get that they need to know what is being requested however I didn't understand the point as it did not seem this info was communicated to the cleaner. The agency did tell us we could point out the extra spots of concern to the cleaner directly. On the text form, I marked "yes" for "wash trash bin" and "windows clean", neither were completed - For our balcony, I also marked "yes" for "balcony/patio sweep/mop". I also put a note asking to be mindful of the neighbors below as I do not want any of the debris getting to their unit. I showed the cleaner the additional task on the balcony which required taking out leaves, cobwebs, twigs, and other dirt buildup. While checking out the spot, the cleaner started throwing twigs off the balcony. It didn't get on the other units but I was a bit thrown off by that. When she was leaving and saying goodbye, I noticed only the additional task was done and not the basic sweep/mop of the balcony, as requested on the text form. I asked her about the rest of the balcony and she responded saying she did what I asked. I clarified that I was hoping for the rest of the balcony to be cleaned. She responded sure and quickly went over to vacuum the area (not sweep or mop). There was a bit of change in tone, it felt as if she was bothered by the request. - Unfortunately after she finished the area it was still a bit dirty. She did ask if we checked everything else and if she needed to fix other items, but by then we didn't want to ask anymore based off the way she went back to work on the balcony. We were no longer comfortable asking about the other sections. I understand that we should have flagged all of our concerns while the cleaner was still there, so that part is on us! We're on the quieter side and should have mentioned it but we also didn't want to helicopter and micromanage especially when the items missed are standard requests for a regular cleaning, not a deep clean. We did address our concerns to the agency and they were very quick to reply and offered to send the cleaner back but we politely declined. ------ Overall - working with the agency was quick and easy however it may have just been the specific cleaner we were paired with that didn't match our needs. We didn't speak up, so be sure to if you have any concerns!

Great job cleaning, helpful/easy scheduling, excellent communication and very professional. I have…read morea recurring monthly cleaning and I'm very happy with their service.

I recently used Gladis House Cleaning after a poor experience with our previous, long time…read morehousekeeper. I received a recommendation from a neighbor for GHC. I could not be more impressed. The owner has great communication, she is punctual and professional. She and her crew have a great attention to detail. Our house has never looked better after a cleaning. I strongly recommend Gladis House Cleaning if you're looking for a terrific cleaning company.

They go above and beyond at every step. Imagine a perfect job, well this is better. They do extras…read moreI didn't even think to ask about.