After a critical hard drive failure, I discovered DRC's website which noted that it had recovered…read moredata for major motion pictures, national companies, and personal users. Upon calling, I talked with Curt, who kindly assessed my problem and explained the data recovery process. I went to drop off my drive the same day. The location was somewhat difficult to find. Data Recovery is located inside the Clear Channel Building, the shiny tower just off the Montgomery Road exit on I-71. Their website said Suite 700, but upon arrival, the door placard read the name for HQ Global. In fact, it looked more like a law office than a place that salvages data. I walked through the big, glass doors and asked the receptionist where I could find the business. She said, "That's us! Are you dropping off?" I left my drive with her at the front desk, a post-it note attaching my name and info. I'll admit, I was a little nervous not getting to meet Curt face-to-face. It's always nice to know who is handling your sensitive information. The next day, I receive a call from Curt. He analyzed my drive and discovered the power board had been damaged. It was going to be replaced, then sent to the lab for data recovery. He quoted the process would take 5-7 business days. That was faster than I expected. The cost? $2,000. Ouch. OUCH! Having shopped around for companies, this seemed like the average rate for a damaged drive. Throughout the next week, I received updates from Curt about the status of my drive. It was sent to a lab for repair, but unfortunately, the data was unrecoverable. While I felt well-informed with the status updates from DRC, I didn't get my data back and have to give this place 2-stars.

I am a photographer and had shot a wedding on a brand new card; when I went to transfer the files…read moreto a hard drive the images started to say "unable to show preview" and then the entire card went blank. 2000+ raw images, gone. I was absolutely panicking until I came across Data Recovery Cincinnati and left a frantic message for Curt on a Saturday night. He contacted me on Sunday and let me know he would be able to look at my card on Monday, and I picked up a flash drive with ALL 2000+ photos recovered by Wednesday. HE IS A MIRACLE WORKER! Curt was so calm and efficient on our initial phone call, just talking to him made me breath a bit easier and hopeful that he would be able to work some magic. The crazy quick turnaround time, the responding on a weekend, the incredibly affordable price, the confidence and professionalism= all reasons why I have already given DRC name to all my local photography friends. I hope to never need his services again, but am so thankful to him!

I used Get Geek as a resource to assist with a Windows 7 migration, for a multinational company, at…read moresix different facilities across the United States. The technician, Wyko, was an incredible asset. He was always on time and prepared, learned our process very quickly, maintained a high level of focus on a repetitive but detailed task, provided helpful feedback on areas in which he felt we could improve, and was flexible with his schedule for the small timetable we had for travel planning. I would absolutely use Get Geek's services again.

From the owner: When you call GetGeek a professional and friendly technician will ask what you need help with. He…read morethen will set up a convenient time -day or evening, weekday or weekend- to come to your home or business. GetGeek technicians will do everything in their power to preserve your data, solve any and every technical issue you have, and help you understand your own computer better. In order to assist you when we are not on site, GetGeek can also pre-install a (password protected) remote help tool to instantly diagnose and resolve your computer problems. When you call in a technician will remotely connect to your computer and not only solve your problem, but show you step by step how to avoid it in the future. Some of the things we can help you with: -Preventative Maintenance -Regular Computer Tune-ups -Software and Upgrade Installation -Virus and Spyware Removal -Wireless Network Setup -Printer Troubleshooting -Crash and Data Recovery -Individual Computer Training

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

my lapttop had a virus virus and jim fixed it in 2 hours by remote at good price. I live 25 miles…read morefrom his business and he fixed it by remote great service

Great service. Ive been going to GCC for years, they have repaired all of my computers well and at…read morea reasonable rate. Good diagnostics team. Support your local business!

Data Retrieval just retrieved my data from my portable, for some reasons this hard drive, all of…read moreits files, I was not able to open it. So I requested I quote and it was agreeable with the price, I sent my drive to them and in couple of weeks my drive was was well again and i was able to get all my date back.

This is a scam company!!!! Do not let them take you in. They charge $20 for change of address…read more(they have forms at the post office) when you can do the same thing at USPS.com for $1.05. AND they never file the paperwork to have your address changed. Of course you can't get in touch with anyone to get a refund. Don't use them!

I first called PC Wizards a month ago - my desktop had failed and I had several important documents…read morethat needed to come off immediately that were related to my band. The tecnician I talked to over the phone immediately had figured that with my older unit and a potential reformat, that it would be best just to first get the data off then worry about fixing the computer. I dropped the computer off and we agreed on just data recovery. Well amazed is an understatement. I received a call from him later that afternoon confirming that the data had been saved and he was backing everything up onto DVDs. Granted it wasn't cheap, but I'd pay twice the amount all over again. Absolutely professional, articulate and knowledgeable.

From the owner: Computer repair, diagnostics, upgrades and custom builds. We offer computer tutorials, complete…read moreinstruction, networking assistance, virus detection and removal, IT security, consultations.

Took care of my charger jack. Price was reasonable. Will go back for future needs. Friendly staff.read more

This is a modern business that does things the old fashioned way. And by that, I mean that they…read moretake care of the community they are in. Joey and the rest of the team are hometown heroes who are patient and kind and helpful. I've seen elderly people who would normally get ignored or eye rolls at a big box store walk out happy and taken care of. When my daughter spent her hard earned money to buy a game that wouldn't play on her machine, Joey and co. put in hours of work and troubleshooting that went way beyond what was necessary and they blessed her with a machine that not only plays the game she worked so hard to get, but it had taken her scholastic study to the next level. Take care of your community and it will take care of you. Digital Cowboy gets it.