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The cannoli I had here was genuinely one of the worst I have ever tasted. The shell was soft and mushy instead of crisp, and the filling tasted really bad. I am not sure if it was old or if something else was wrong with it, but it was bad enough that everyone in my group refused to eat it. It was also pretty expensive, which made it even more disappointing. If the cannoli is indicative of the rest of the food here, I would have a hard time recommending this place. The inside is nice and looks pretty, and the customer service was normal, but unfortunately the cannoli completely ruined the experience for me.
Returned to Eataly for dessert and coffee and, as always, the cafe was full of buzzing patrons. Service is always quick, cordial, and unrushed. We enjoyed the following: Bombolone Al Pistachio. This pastry had a sweet/creamy pistachio center and the size was acceptable. The other selection was the Quadratino Al Cioccolato. Even though it was on the small size, it had a rich chocolate top layer, a hazelnut layer, and a crunchy bottom layer. What impressed me with this visit was the coffee. We had small Mocha Lattes and they were VERY GOOD. I enjoyed the perfect blend of creamy, mocha, and that world renowned Lavazza coffee. I also appreciated the ceramic mug and nice presentation.
If you're walking through Rockefeller Center and need a light snack or a midday refuel, Eataly Caffe gets the job done. This fast-casual Italian coffee bar is an extension of the ever-popular Eataly, a large Italian marketplace and restaurant food hall. It's a quick-service cafe offering: -sweet & savory pastries -coffee & drinks (100% Arabica blend roasted in Italy) -an artisanal gelato bar -grab-and-go options (salads, paninis, soups, pastas, Roman-style pizza alla pala) -a limited selection of Italian retail items Prices are very high due to its prime Midtown Manhattan location. The ambiance is inspired by Italian street cafes--stylish, modern, lively, bustling. Seating can sometimes be hard to find because of heavy tourist traffic. We visited on a Saturday in the early evening, and as expected, it was packed! Any business hoping to succeed in NYC needs to handle high customer volumes efficiently. It's essential. They nailed it that day. The staff kept the line moving and orders flowing, and we waited less than 10 minutes. Honestly, I expected it to take longer. You can also order ahead on their app, and the grab-and-go section has its own self-checkout. We ordered: *Small Hot Mocha Latte (~$7) - I looooooove me a mocha! It had a great balance of bold espresso, velvety steamed milk, and rich chocolate. It was sweet, with just enough bitterness from the coffee. Some mocha lattes are either too sweet and end up tasting like hot chocolate, or too bitter with not enough cocoa coming through. This one hit the spot--not too coffee-forward, not too chocolate-forward. *Bombolone Al Pistacchio [fried Italian-style doughnut filled with pistachio cream] (~$7) - I am a donut monster, so I had high hopes... and it delivered! The outside was lightly crispy and sugar-coated, while the inside of the dough was pillowy and airy with a subtle buttery flavor. It was generously filled with a silky pistachio spread. It wasn't overly sugary and had that distinct nutty, earthy, and roasted flavor. A perfect treat if you want dessert without a sugar overload. *Quadratino Al Cioccolato [chocolate, cream, hazelnut] (~$3) - A more decadent option! This small chocolate cake square reminded me of a Ferrero Rocher in cake form. The top layer was thick and creamy, almost like fudge that just melted on your tongue. Mmmmm. The bottom layers were packed with crunchy hazelnut. I really wish it were bigger... it was so tiny, I could've popped that bad boy in my mouth in one bite. Is this a good spot to stop by for a quick bite or drink? Yes. A place to visit regularly? Probably not... unless your wallet can handle it ;) The pastries and drinks are solid, but not the best you'll find in NYC, and the portions don't justify the price. You can get similar or even better quality for less at other Italian cafes.
This place was great! I was in need of a pick-me-up before work, and Eataly hit the spot. My friend and I got caprese focaccia sandwiches, iced lattes, and a pastry (I got a croissant filled with apricot jam). Everything was great! The selection of pastries, sandwiches, and pizzas was excellent. It was genuinely so difficult to choose what to order, because everything looked so good! I normally don't go for pastries filled with jams or creams, so my croissant was really a rare choice, but it was delicious! Highly recommend.
This caffe is a smaller version of Eataly. Did not realize they will open up a small Eataly caffe here until I got here. Very cool decor inside. Very fancy and clean! Service was very nice too. The staff was very attentive to my concerns and got to it when I requested my pick up order. They made sure I had my order in a prompt manner and correctly. Love how they have a self checkout kiosk to scan and bag your purchase from the cold and hot fridge sections. Their shopping tote bag is now orange, blue, and white compared to the past when they provided a brown paper tote bag. I'm really into shopping bags and love to collect them when the design is very unique. I love their burrata cheese pizza slices here. The cheese tastes so good. Very soft and creamy. It's just very pricey though with the burrata cheese compared to their other pizza slices without this cheese. I came here this time to try their maple latte. It was very good quality because it was not sugary and you can taste the maple. A touch of maple with espresso. I also got two pistachio croissants with few pieces of pistachio on top of the croissant. They were very big! I just didn't realize that there would be cream inside the croissant or else I would not have gotten it. I didn't really like the cream that much. It was a lot of cream and so liquid gooey that it spilled onto my hands and pants! What a hassle! Anyways, I like how they packed the croissants in a nice tray with a fancy wrapping paper with Eataly all over it.
Food: paninis were fresh and tasty, bread was crunchy without cutting up the inside of your mouth. Gianduja donut was the showstopper, with lots of filling. seasonal latte was maple, delicious. Pricey overall, but it's in a tourist neighborhood in NYC, it's basically expected Service: relatively fast; this place was slammed, they have a greeter try to usher traffic Ambiance: clean, no frills, you bus your own tables and tables are first come first serve
Cute cafe with gelato and pastries plus gluten free options too. The Hazelnut Cheesecake was delicious , ultra creamy cheesecake with a light crunch layer covered with a chocolate ganache. The gelato was light , not to sweet and a perfect complement for the gluten free Lemon Cake my sister had.
This Eataly Caffe is located near Rockefeller Center, Magnolia Bakery and Radio City Music Hall. A very heavy are for tourists. Almost all of the customers are tourists looking to rest and eat something. There's a Variety of to go food/salad bowls and drinks, gelato and many kinds of desserts, pastries. Price is on par with all the other deli/eateries. There is a restroom and seating area. Or just take everything to go!
Pretty good quality for casual spot- everything I get here is always delicious. Have gone a couple times and gotten- caprese sandwich, egg & cheese, sando tuna, shrimp/bean salad, hummus, & tiramisu. All were soo good and defs worth it. Can be pricey but quality is amazing- really loved the tiramisu, sandwich's, and salad- overall very quick service and large with tons of seats. Defs recommend
Stopped in thinking I was going to get an iced mocha, until I saw the seasonal iced biscolatto pop up on the tv screens with the menus. I ordered a large, knowing it was $9.50 but the size you get for the price isn't necessary worth it for this drink in my opinion. Sure it's cute with the toppings, but it really lacked flavor until the end of the drink when you were able to pick up the flavor from the toppings. It wasn't nearly as crowded compared to the last time I went there over the summer as there was no line and plenty of seating.
Love the new addition to Eataly locations around the city. I visited them during their opening weekend and loved the small cafe by Rockefeller. They offer lots of ready to eat dishes to be warmed up and eaten. They also have a gelato bar to grab a nice cold and sweet dessert. They were giving free mini cones of gelato of choice during opening weekend as a promotion which was cool. I got the pistacchio flavor which was creamy and rich in flavor. Big line and not a lot of time? No problem. Just before the dining area in the back there is a quick and shop area where you can grab drinks and a few prepackaged meals and check yourself out. Prices are moderate like all Eataly locations. Staff there are all very nice and I would come back again.
For a coffee at eataly. I think eataly is a Greta place to get a quick drink or snack. I would also buy produce and authentic Italian market items here. I do think it's a bit heavily priced, but it also is higher quality items. Pro tip- if you just want a coffee don't wait in the long food line just make your way up to the coffee cashier and order there.
I came here with some friends to have some lunch and we were so happy we did! I really liked how the store was decorated in a contemporary and sleek way. I also really appreciated their air conditioning in the heat! All of the staff were nice and had here at service! There was a huge selection of desserts and food to pick from as well as , gelato! Everything looked so yummy and it was hard to choose! I ordered a Caprese Panino and it was so good! The bread was crunch and the cheese was melted perfectly. Overall a great experience and I can't wait to come back!
Eataly is expanding so much, but thankfully the quality didn't suffer at this smaller outpost in midtown. My iced cappuccino was quite good, Eataly consistently serves up delicious espresso. At this location they also have gelato right next to the front counter; some of the usual food (panini, sandwiches), and additional seating in the back. It's a clean space with lots of lighting, but given the location, it's not easy to find a seat, even with the additional area in the back. But at least there's a (locked) restroom for customers! read more
4 days ago
18 days ago
Cozy spot, I was on my way to breads bakery when I crossed in front of this nicest place, (it's compare Mc Donald's with BJ's) decided to try the tradicional ham and cheese croissant that's okay, nothing special but definitely not bad simple okay, nothing special on cheese (regular cheaper mussarela) another pistachio croissant and americano coffee. The pistachio croissant okay as well, normal temperature not even slightly warmer than the ambient but really good creamy inside, the service is good, nothing special (a tradicional good morning, not an enthusiastic really good morning to start your day in the better way) the ambiance is really good, good Italian music, nice amber light, not a white bad light. Definitely one of the best spots that I tried in NYC till now. read more
The cannoli I had here was genuinely one of the worst I have ever tasted. The shell was soft and mushy instead of crisp, and the filling tasted really bad. I am not sure if it was old or if something else was wrong with it, but it was bad enough that everyone in my group refused to eat it. It was also pretty expensive, which made it even more disappointing. If the cannoli is indicative of the rest of the food here, I would have a hard time recommending this place. The inside is nice and looks pretty, and the customer service was normal, but unfortunately the cannoli completely ruined the experience for me. read more
Returned to Eataly for dessert and coffee and, as always, the cafe was full of buzzing patrons. Service is always quick, cordial, and unrushed. We enjoyed the following: Bombolone Al Pistachio. This pastry had a sweet/creamy pistachio center and the size was acceptable. The other selection was the Quadratino Al Cioccolato. Even though it was on the small size, it had a rich chocolate top layer, a hazelnut layer, and a crunchy bottom layer. What impressed me with this visit was the coffee. We had small Mocha Lattes and they were VERY GOOD. I enjoyed the perfect blend of creamy, mocha, and that world renowned Lavazza coffee. I also appreciated the ceramic mug and nice presentation. read more
If you're walking through Rockefeller Center and need a light snack or a midday refuel, Eataly Caffe gets the job done. This fast-casual Italian coffee bar is an extension of the ever-popular Eataly, a large Italian marketplace and restaurant food hall. It's a quick-service cafe offering: -sweet & savory pastries -coffee & drinks (100% Arabica blend roasted in Italy) -an artisanal gelato bar -grab-and-go options (salads, paninis, soups, pastas, Roman-style pizza alla pala) -a limited selection of Italian retail items Prices are very high due to its prime Midtown Manhattan location. The ambiance is inspired by Italian street cafes--stylish, modern, lively, bustling. Seating can sometimes be hard to find because of heavy tourist traffic. We visited on a Saturday in the early evening, and as expected, it was packed! Any business hoping to succeed in NYC needs to handle high customer volumes efficiently. It's essential. They nailed it that day. The staff kept the line moving and orders flowing, and we waited less than 10 minutes. Honestly, I expected it to take longer. You can also order ahead on their app, and the grab-and-go section has its own self-checkout. We ordered: *Small Hot Mocha Latte (~$7) - I looooooove me a mocha! It had a great balance of bold espresso, velvety steamed milk, and rich chocolate. It was sweet, with just enough bitterness from the coffee. Some mocha lattes are either too sweet and end up tasting like hot chocolate, or too bitter with not enough cocoa coming through. This one hit the spot--not too coffee-forward, not too chocolate-forward. *Bombolone Al Pistacchio [fried Italian-style doughnut filled with pistachio cream] (~$7) - I am a donut monster, so I had high hopes... and it delivered! The outside was lightly crispy and sugar-coated, while the inside of the dough was pillowy and airy with a subtle buttery flavor. It was generously filled with a silky pistachio spread. It wasn't overly sugary and had that distinct nutty, earthy, and roasted flavor. A perfect treat if you want dessert without a sugar overload. *Quadratino Al Cioccolato [chocolate, cream, hazelnut] (~$3) - A more decadent option! This small chocolate cake square reminded me of a Ferrero Rocher in cake form. The top layer was thick and creamy, almost like fudge that just melted on your tongue. Mmmmm. The bottom layers were packed with crunchy hazelnut. I really wish it were bigger... it was so tiny, I could've popped that bad boy in my mouth in one bite. Is this a good spot to stop by for a quick bite or drink? Yes. A place to visit regularly? Probably not... unless your wallet can handle it ;) The pastries and drinks are solid, but not the best you'll find in NYC, and the portions don't justify the price. You can get similar or even better quality for less at other Italian cafes. read more
This place was great! I was in need of a pick-me-up before work, and Eataly hit the spot. My friend and I got caprese focaccia sandwiches, iced lattes, and a pastry (I got a croissant filled with apricot jam). Everything was great! The selection of pastries, sandwiches, and pizzas was excellent. It was genuinely so difficult to choose what to order, because everything looked so good! I normally don't go for pastries filled with jams or creams, so my croissant was really a rare choice, but it was delicious! Highly recommend. read more
This caffe is a smaller version of Eataly. Did not realize they will open up a small Eataly caffe here until I got here. Very cool decor inside. Very fancy and clean! Service was very nice too. The staff was very attentive to my concerns and got to it when I requested my pick up order. They made sure I had my order in a prompt manner and correctly. Love how they have a self checkout kiosk to scan and bag your purchase from the cold and hot fridge sections. Their shopping tote bag is now orange, blue, and white compared to the past when they provided a brown paper tote bag. I'm really into shopping bags and love to collect them when the design is very unique. I love their burrata cheese pizza slices here. The cheese tastes so good. Very soft and creamy. It's just very pricey though with the burrata cheese compared to their other pizza slices without this cheese. I came here this time to try their maple latte. It was very good quality because it was not sugary and you can taste the maple. A touch of maple with espresso. I also got two pistachio croissants with few pieces of pistachio on top of the croissant. They were very big! I just didn't realize that there would be cream inside the croissant or else I would not have gotten it. I didn't really like the cream that much. It was a lot of cream and so liquid gooey that it spilled onto my hands and pants! What a hassle! Anyways, I like how they packed the croissants in a nice tray with a fancy wrapping paper with Eataly all over it. read more
Food: paninis were fresh and tasty, bread was crunchy without cutting up the inside of your mouth. Gianduja donut was the showstopper, with lots of filling. seasonal latte was maple, delicious. Pricey overall, but it's in a tourist neighborhood in NYC, it's basically expected Service: relatively fast; this place was slammed, they have a greeter try to usher traffic Ambiance: clean, no frills, you bus your own tables and tables are first come first serve read more
5 months ago
Cute cafe with gelato and pastries plus gluten free options too. The Hazelnut Cheesecake was delicious , ultra creamy cheesecake with a light crunch layer covered with a chocolate ganache. The gelato was light , not to sweet and a perfect complement for the gluten free Lemon Cake my sister had. read more
This Eataly Caffe is located near Rockefeller Center, Magnolia Bakery and Radio City Music Hall. A very heavy are for tourists. Almost all of the customers are tourists looking to rest and eat something. There's a Variety of to go food/salad bowls and drinks, gelato and many kinds of desserts, pastries. Price is on par with all the other deli/eateries. There is a restroom and seating area. Or just take everything to go! read more
6 months ago
Pretty good quality for casual spot- everything I get here is always delicious. Have gone a couple times and gotten- caprese sandwich, egg & cheese, sando tuna, shrimp/bean salad, hummus, & tiramisu. All were soo good and defs worth it. Can be pricey but quality is amazing- really loved the tiramisu, sandwich's, and salad- overall very quick service and large with tons of seats. Defs recommend read more
6 months ago
Stopped in thinking I was going to get an iced mocha, until I saw the seasonal iced biscolatto pop up on the tv screens with the menus. I ordered a large, knowing it was $9.50 but the size you get for the price isn't necessary worth it for this drink in my opinion. Sure it's cute with the toppings, but it really lacked flavor until the end of the drink when you were able to pick up the flavor from the toppings. It wasn't nearly as crowded compared to the last time I went there over the summer as there was no line and plenty of seating. read more
Love the new addition to Eataly locations around the city. I visited them during their opening weekend and loved the small cafe by Rockefeller. They offer lots of ready to eat dishes to be warmed up and eaten. They also have a gelato bar to grab a nice cold and sweet dessert. They were giving free mini cones of gelato of choice during opening weekend as a promotion which was cool. I got the pistacchio flavor which was creamy and rich in flavor. Big line and not a lot of time? No problem. Just before the dining area in the back there is a quick and shop area where you can grab drinks and a few prepackaged meals and check yourself out. Prices are moderate like all Eataly locations. Staff there are all very nice and I would come back again. read more
For a coffee at eataly. I think eataly is a Greta place to get a quick drink or snack. I would also buy produce and authentic Italian market items here. I do think it's a bit heavily priced, but it also is higher quality items. Pro tip- if you just want a coffee don't wait in the long food line just make your way up to the coffee cashier and order there. read more
I came here with some friends to have some lunch and we were so happy we did! I really liked how the store was decorated in a contemporary and sleek way. I also really appreciated their air conditioning in the heat! All of the staff were nice and had here at service! There was a huge selection of desserts and food to pick from as well as , gelato! Everything looked so yummy and it was hard to choose! I ordered a Caprese Panino and it was so good! The bread was crunch and the cheese was melted perfectly. Overall a great experience and I can't wait to come back! read more
1 year ago
Came into Eataly to grab something quick to eat after the Today show concert series and was delighted to stumble upon this gem! The inside is beautifully decorated with lots of places to sit and great air conditioning. The staff here were super friendly and the service was super speedy which was great! Their selection of parties, sandwiches, pizzas, and gelato was all mouth watering, but I ended up getting a Caprese Panino. It was absolutely delicious! It truly was one of the best I have had. I would've loved to grab a gelato, but that just gives more reason to come back! read more
1 year ago
Came for the Lavazza creme espresso which is delightfully thick, not overly sweet, and is the perfect late summer refreshment. Way too pricey though ($10+ for 12 ounces) so would likely not come back when there are so many options in the city. read more
1 year ago
7 months ago
1 year ago
There was no seating. We arrive around lunchtime. This may be why. The cases were nicely presented. We ordered two Margherita pizzas and had water. The pizzas were okay. They were hard to cut through with the plastic knives. I recommend a harder sustainable knife could make the experience better. The pizza was nothing to write home about. I ate. I was fill. I wouldn't order it again. I may try the funghi pizza next time. They had a gelato counter. I regret not checking it out. I was eye the pistachio gelato and wish i tried it. read more
9 months ago
The food was very good. The Formaggi and margarita pizzas were tasty. The only problem is that we asked for it to be heated up, we saw them put it in the oven, and our food was still cold on most of the pizza. The others in our party got egg croissant sandwiches and they asked for them to be heated as well and they were cold in the middle. Other than that, it tasted great. read more
Food is supremely average unfortunately. But that's about on par for this area of town. It's meant to be a spot for you and yours to take a break, get something quick to eat and relax for a sec. The atmosphere is cozy, but seating is limited. read more
10 months ago
This place was crazy crowded because it's by the Christmas tree but we found a table and had croissant (vegan) and an oat milk latte. My husband had a sandwich. I sat down because I thought they would call my name but it's weird cause you have to go to the counter and then they make it. read more
Eataly Caffe is a great addition to the already bustling area that draws tourists in. This is a smaller location with food options vs Italian grocery items sold at a typical Eataly. Just opposite Magnolia Bakery and very close to Radio City Hall, this could easily become a popular lunch spot. A nice selection of gelato, pizzas, sandwiches, and other delicious items. They had high top table seating along the window. It can get crowded fast and tight for inside, but they try to keep things moving fast. read more
1 year ago
Such an amazing place! The food was so good and they had lots of options. The gelato was amazing as well! The servers were so nice and service was very quick. Such a great atmosphere, would definitely recommend. read more
1 year ago
7 months ago
7 months ago
1 year ago
Discriminatory Experience with Employee Drew I visited the Eataly Caffé at Rockefeller Center with my service animal and was extremely disappointed by the treatment I received from an employee named Drew. After placing an order, I went to pay at the register. Drew, who was ringing me up, rudely remarks, "You know dogs aren't allowed here or in restaurants," to which I calmly explained that I know and that he is a service animal. Drew fulfilled our order, but then again made a condescending remark: "Just so you know, it is New York City law." At that point, I reiterated--again--that he is a service animal. The repeated questioning and tone were dismissive, condescending, and discriminatory. It's troubling that staff at such a high-profile location are not properly trained in ADA compliance (actual New York City law) or basic decency. Unacceptable experience. read more
9 months ago
Amazing pastries and a great selection of beverages, paired with outstanding service. The staff is super friendly and welcoming, and this place really hits the spot. read more
10 months ago
The staff is friendly the food presentation is amazing. The taste was just average. Prices are on the high side. The menu is limited. The seating is tight and a bit awkward read more
5 months ago
10 months ago
1 year ago
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More info about Eataly Caffè
1230 Ave of the Americas
New York, NY 10036
Midtown West
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(332) 233-5900
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https://www.eataly.com
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