Very knowledgeable doctors and kind staff! Everyone there seems to genuinely care about my pet. He…read moreeven gets a little greeting on the board when we walk in!

Customer service is absolutely terrible. Rude and disrespectful to customers. I called to get…read morehelp with a situation following direction to leave message. Needless to say I never received a return Call in regards to my situation. I called back again and got a receptionist that said I could not speak to the manager that they would get back to me when they could. I asked to be placed me on hold. The manager came to the phone very rude and angry for what reason I don't know. I explained to her that I was being charged with auto pay after the one year puppy care medical that I paid over $1000 dollars for my puppy care package. I did not realize that it had a automatic renewal which they charged me for two more months $50. I requested a full refund and I was told NO read your contract better. really indicated she would email a copy. Rather than deal with customer that has already spent over $1000 plus at their facility and make them happy. She chose to be unhelpful and rude. I realize that usually when companies are doing things that are not right, this is the response you get. DO NOT GO TO THIS BUSINESS.......

Dr.Williams is a hero! I would recommend her clinic without any hesitation, she saved our Shorkie's…read morelife. We really thought our little guy Rambo was a goner when we took him in because of how severe his symptoms were. He was having kidney failure due to several kidney stones. The doctor was able to surgically remove them, and restore him back to good health. We are forever grateful to her and her amazing staff! Everyone there is so kind and professional. Thank you Dr. Williams!

if you want a place to get shots and a check up this is it, but anything more than that go…read moresomewhere else. I had been going here for years and had decent experiences. I felt a little dismissed in some convos but I brushed it off because they were easy to get into, and did answer most of my questions. My husband and I moved and had a final appointment with them for shots and all the yearly things then a few months later we noticed our pup had really bad breath and her feet were itching very bad so we found a highly rated vet in our new area...turns out our sweet baby had a gum disease that had been developing over YEARS (I took her yearly if not 6 months to get check ups) and a skin disease as well. they felt bad for us so they did all the tests to confirm for free and only charged us for the visit. she has had to get 21 teeth extracted as a result and luckily her skin disease is cleared up from their treatments! i'm so disappointed in CACC, they always check her teeth and gums and have said they were fine in the past (even 2 months before we went to this new place), same with her skin, they just always gave an allergy shot. they are a good vet if your pet is sick, but as far as preventative and other treatments I would suggest going somewhere else.

TAKE UR BABY HERE! I…read moretook my senior husky here to get a lump checked out, and it ended up being bone cancer. They were supportive and caring the entire way, letting me know of my options. I wasn't ready to let my puppy go, and so I told them to go ahead and schedule everything. They're very easy to communicate with and reply relatively quickly for a busy medical center. My dog is also grumpy at the vet, so I always called ahead and made sure to mention it. They have muzzles of all sizes, so I would muzzle her every time we went just in case. According to the vets and vet techs, she's a good girl! But I just want to keep everyone safe and comfortable. When it came time to get her leg amputated, Dr. Goodwin was the only vet who was able to do it. Dr. Goodwin was also the one to diagnose her, and she was there every step of the way. She kept in touch with me and updated me very often!

Best dang Veterinary clinic in the whole dang area!! They treat Bentley like a king. I would highly…read morerecommend this place. I have been to a lot of veterinarian clinics and vet hospitals over the years and this is the only place I've really ever been where they are very personable. They don't mind working with you. They will do the best they can to keep it low cost. They're not out just for the money I mean our pets are part of our family and they know it.

We had to put my dog down today. He was almost 17 years old. We hadn't brought him in to the vet…read morefor a few years because he hated riding in the car or leaving the house. I've been worried for months that when I do decide to let him go, I'd be met with questions. Concerned I might be guilted into doing more to keep him alive. When I brought him in today the staff did everything they could to make the process as painless as they could for my dog and my family. Thank you guys for taking care of my dog and my family. Thank you for trusting my judgement that it was time to peacefully help my best friend across the rainbow bridge.

I had an emergency today and needed to see a vet urgently. (He is okay btw!) I just moved to…read moreTerrell and my previous vet is over an hour away so I took a gamble and called Risinger Veterinary Hospital to see if they would see me... Not only did they allow me to come in right before closing, but they took amazing care of my dog, Banana, who has a terrible vet fear! Risinger Veterinary Hospital was gentle with Banana and very educational on what costs would be upfront before agreeing to service, so that I would not be jump scared with the bill! Every question I had was answered, our check in and appointment was both fast and thorough, and I am now proud to say they are our new vet home! If you're looking for an affordable vet who takes pride in their work I recommend them for sure!

I was traveling through Terrell and needed an ER vet for a ill dog. She asked to put me on hold and…read moreI agreed, but when the young lady came back on the line laughing. And even though I was telling her about my almost unresponsive dog, she kept giggling in the phone. Being in the medical field myself, every patient conversation is important. Every client is treated like your next of kin. I'm sure the vet care here is probably good, but I felt that this staff person could care less about my family member. Needless to say, they didn't do ER visits but did direct me to another vet where I am receiving excellent care.

Great experience, they always take care of my pets. Prices are fair and they always give me an…read moreestimate ahead of time

I moved to the area in January and I've taken my dog here three times. (Yearly check up, shots, and…read morecheck up for some digestive issues.) The prices are very reasonable and I can almost always get a same-day appointment for anything. This place gives me small town vibes like the hometown vet my parents have gone to for 20 years. Would recommend.

Very kind people who helped us in a difficult time with our sweet boy dog. I'm very thankful for…read moreDr. Tunnel and Becky.

I took my Pooch there for the first time and they did a great job with her. She's not difficult to…read moredeal with anyway but they took their time with her and me and answered my questions and was very patient. The 400 dollar was a bit higher than I expected but it was a lot of shots for her yearly vaccinations. And one is good for three years. I moved from another town and loved our previous vet but needed one closer to home for emergencies. I believe that we have found our new Vet.

I do not want to go into the details because it's too late anyways. We are one less animal in our…read morehome from being misdiagnosed.

Dr. Desiree gives an option to people whose pets hate going to the vet. It was time to put down our…read moresweet sissy so Desiree came to our home and helped us pass sissy peacefully and quiet. She is an angel for pets.

Dr. Desiree was the most kind and patient person. Her "bedside manner" was impeccable and was…read moreexactly what we needed as we said goodbye to our chocolate lab. She wasn't in any rush and listened to all of our stories with such interest. It was so therapeutic to be able to talk so much about our sweet dog as we were saying our final goodbyes to him in the comfort of our own home. I fully and wholeheartedly recommend her to help you, your family, and your sweet pet through such a difficult time as having to choose to say goodbye to your beloved friend. She was also amazing with our 7 year old, explaining what was going to happen in such a gentle way. Thank you Desiree!