Do NOT trust EasyMed Transportation with your loved ones.
We had an absolutely horrifying experience with this company that left our entire family shaken--and my disabled mother traumatized.
The driver who showed up was shockingly young and clearly unqualified to be transporting vulnerable people. From the moment the ride began, it was a nightmare. My mother, who uses a wheelchair and has dementia, was subjected to speeding, tailgating, abrupt stops, and distracted driving--including the driver texting multiple times during the ride.
I was in the van with my mother and had to ask him more than once to stop texting. His excuse? That it was his boss. I told him that wasn't acceptable--and he blatantly ignored me. At one point, my mother's wheelchair came completely unsecured, causing her to slide and crash into the van's interior. She screamed in fear and pain, and I had to demand he pull over to fix it.
Even after that, the reckless driving continued: speeding up to 70 MPH in 45 zones, tailgating, honking at drivers, attempting to pass people illegally, and once again--texting. I recorded part of the ride where the driver admitted he was texting and insisted he had to "go with the speed of traffic" or get a ticket. It was beyond infuriating and dangerously irresponsible.
By the time we reached our destination, my mother was hysterical, and I was visibly shaking. When my husband confronted the driver, he refused to take responsibility, demanded payment, and threatened to call the police. We were already on the phone with 911. While speaking with dispatch, the driver suddenly *could* reach his boss--but by then it was too late.
Shortly after this ordeal, my mother suffered a ministroke. We strongly believe it was brought on by the intense stress of this traumatic transport.
The company has made no effort to follow up with us, apologize, or even show concern. In fact, they've continued to promote this same reckless driver on their social media. That says everything you need to know about how seriously they take "Safety First."
Please, do not risk your loved one's health or safety with this company. EasyMed Transportation is unprofessional, irresponsible, and a danger to the very people they claim to care for. read more
