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    Easy Rider

    4.2 (17 reviews)
    Closed 10:00 am - 6:00 pm

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    Review Highlights - Easy Rider

    I moved to Alberta 12 years ago and came across Warren's shop; Easy rider.

    Mentioned in 3 reviews

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    Out Of Bound Ski & Snowboard

    Out Of Bound Ski & Snowboard

    (14 reviews)

    $$$

    I don't really know what to make of this place…read more I went in here and I really wanted to buy some new powder skis but I was completely ignored. It's not like I was I browsing, doing my own thing. I was at these skis, trying to get someone's attention so that I could buy them. That's usually what stores want, isn't it? When I FINALLY got someone to help me, they made it clear that they weren't happy about it. In fact, they were so blatantly annoyed that they had to help me that I didn't even end up buying the skis. And I really wanted them! The only reason I'm not giving this place the lowest rating possible is because they do have great stock. They have a great selection. Unfortunately, their customer service is too bad for me to ever consider going back.

    I purchased my son's first snowboard from this store and thought they were terrific. The gentleman…read morewho helped me was very friendly and took time to help me make an informed decision on what to purchase for my son. Naturally, I went to this same store two years later when my son wanted a new set up for his birthday present. The service was great (the associate indicated he actually owned the bike store upstairs) - again, he was friendly and was very patient with a mother who has no idea what she was buying. He helped me pick out new boots, bindings and board. So, why the poor review? Because less than a month later, my son's left boot was falling apart. He had used them 3 times (for about 2-3 hours each time) and he weighs a total of 60 pounds. The first associate told me that he didn't think the warranty would cover that because it was normal wear and tear. I asked to speak to the manager and it was the owner who came to talk to me. He insisted that it was deliberate damage and that they would not cover it. I showed him the receipt as I couldn't believe that their equipment wasn't even covered for 30 days. The owner was so rude about the whole thing and told my 10 year old son it was his fault the boots were falling apart (my son was devastated to be treated like he was some reckless & negligent hooligan). Even other people in the store couldn't believe that he was being so rude about it and agreed that it should at least last 30 days. And so, I will never return to this store again because they don't reasonably stand behind their equipment. I understand that you have to draw the line somewhere, but less than 30 days?? I have never been subjected to such rudeness at a store before and I will not support a store who is owned by someone who's attitude seems to be that they are doing ME a favour by owning a store. It's too bad really - the staff were all very nice and helpful and maybe the owner should take some lessons.

    The Source

    The Source

    (7 reviews)

    $$

    WEBSITE INFORMATION DOES NOT REFLECT ACTUAL PROCESS…read more Purchased bindings online that their website stated was in stock in Edmonton and had 0 days for shipping. Went to the store to pick them up and the rude/arrogant manager said i'll have to wait for it to be shipped from Calgary?! I had my order number and email confirmation of sale and the staff there, who was literally holding the item I purchased, said I have to wait until it is shipped from Calgary. Are you serious buddy? I know you are your biggest fan but shake your head! Do not purchase anything from The Source if there is any other way to get it.

    We purchased my son's new board here -the salesperson seemed reasonably informed on the different…read moretypes of boards and what would be the best type for my son's snowboard style. There was a disagreement between myself and my son regarding which board I was willing to put money out for, and the salesperson was obviously uncomfortable but politely indicated that he would be in another area while we fought it out. Once we moved onto the helmet section, he popped back over to see if we needed any help. I felt the service was pretty good, definitely friendly and the prices were slightly below the other over priced snowboard shops in town. I appreciated that it was brightly lit and a lot of space (I hate dark cramped stores!) I will definitely be checking them out next time we need to purchase more snowboarding equipment as they have it all. I was quickly looking at their jackets (I'm a mom who doesn't snowboard, so if they have a different name, you know what I mean) and they seemed reasonably priced compared to other snowboard companies.

    Easy Rider - skishops - Updated May 2026

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