I got my wife her engagement ring here! The sales rep was very attentive, and showed us plenty of…read moreoptions. We've also been back for earrings and other jewelry needs.

After much research we chose Green Hills Diamond Brokers for my 25th anniversary ring upgrade. They…read morehave a great selection of natural diamonds and settings you can view right in the showroom. Leva was amazing and I came away with a bigger diamond than I had planned. We will be returning customers.

Kyle was reputable, kind, fair, and informative. He offered me an expert appraisal and a very fair…read more offer on the coins I brought into the shop. Should I need to do any coin and/or gold related business in Nashville, I'll be going here. I felt very out of my depths with a vintage coin collection that I was offered. I did a bit of preliminary research so I wouldn't be completely in the dark. Kyle was very transparent and again, as stated above, informative. Highly recommend. And, I'll add this as just a practical/logistic matter, it was really easy to find parking for the location. This was a nice added bonus.

I recently visited this establishment to pick up some silver that I had ordered online and paid for…read morethrough Zelle. When I arrived, the employee could not find my payment in the system, which delayed the transaction. After several minutes, the payment information was found. I asked if the payment had simply not been entered previously because I overheard her apologizing to the employee I had originally worked with. Instead of clarifying the situation, she told me that I had missed an appointment on Monday and implied that this was the reason for the issue. However, I never scheduled a Monday appointment. My only appointment was on Wednesday, and I arrived on time. Then she tells me that she doesn't enter the payment information until the item has been picked up... When I questioned this, the employee gave me what I felt was an unprofessional response and continued staring at me rather than addressing my concern. I explained that I was uncomfortable with the way the situation was being handled, collected my silver, and left. The issue itself was minor and could have been resolved easily, but the customer service and communication during the interaction left a negative impression. When I arrived I had intentions to purchase more items, but after the way I was treated I figured I'd be better off taking my money elsewhere... and you would be too.

Tolliver's has always been a good experience for myself. Anytime I have gone I was greeted with…read moresmiling faces and great attitudes. The employees always try to give me the best deal that they can, while informing me with great information about anything I question. They have helped me out numerous times when I desperately needed it. The selection of items they carry varies widely and they probably have anything your looking for. Even for being a smaller store, not having a lot of room for tons of stuff, the things they do have are of very good quality! This place is honestly the best pawn shop I have dealt with. Never a disappointment!

From the owner: Our honesty will earn your trust…read more Do you have an unexpected? Do you need cash until you get your paycheck? Pawning a non-essential valuable would be one solution. Simply writing a personal check for a payday loan would be another solution. If you have a clear title to your vehicle, a title loan would be a third option. We also pay a more-than-fair price for your valuables. This option would provide the needed cash to solve your money woes without any further obligation. Toliver's is the reliable one stop money source. We provide an array of money services for many reasons. Sometimes it is a matter of customer convenience and sometimes its about being able tom provide the best option for the right solution. We are family owned,not corporate, and will make the process painless by making you feel comfortable and showing you the respect you deserve. So, forget about any other quick cash specialist you've heard of in the Nashville/Madison/ N Inglewood area and come by and receive a generous offer to get you thru you temporary money crunch. We are an all-inclusive business and look forward to serving the entire community. Our showroom also has unbeatable bargains

A few nights ago I discovered a crack in the shank of my antique engagement ring. The shank (the…read moreband section of the ring) was replaced three years ago by a jeweler near Franklin. Feeling sickened by the idea of taking my ring someplace for repairs (and worse at the thought of losing it if it broke) i decided to take it to Village Jewelers because it is so close to my office. I dropped it off in the late afternoon and they told me that it would be ready at 3pm the next day. They also told me that repair on the shank would be $25. They did not pressure me into buying anything or having anything else done. I called at 11 the next day and they told me it would be ready in 15 minutes. That was fabulous. When I got there we discovered one of the small pave diamonds had fallen out as it was near the crack. They didn't charge any extra and replaced it in the spot. There was no pressure from the salesman and we had a nice chat about vintage jewelry and other things. As someone who's worked in the jewelry biz before, I can say I was treated well, the repair price was reasonable, the repair and service were excellent and I would gladly go there again. I have since recommended them to other people for repairs.

I came in to get my watch band / wrist band fixed. At first one of the workers quoted me a few days…read moreand that I'd have to come back once they notify me when it's complete. However, I believe it was one of the business owners - but he overheard the conversation and was quick to see what I was looking for and helping me out. Turns out he was able to fix it within the span of 15-20min which I greatly appreciated. Currently, the store is being renovated but I could see the general vision they're trying to allude. All in all, a very quick and sweet visit.

Looking to sell your gold & silver jewelry? This is the place to go!! And they have a great…read moreselection of vintage, estate jewelry and great prices. The service and all around atmosphere is really nice and comfortable! Quick and easy process too.

This place was great. When I first walked in Robin was at…read morethe counter and greeted me right away. As I made my request Robin went to the back of the store to inquire if they in fact had what I was requesting in stock and unfortunately they did not. (At first) So a bit disappointed, I did however have some interesting trinkets that I wanted her to look at and possibly tell me what they were. She obliged, and in the meantime a man emerged from the back room with exactly what I had requested! I was so happy! They were great to do business with and hopefully I will see them again soon.

The one and only place in Nashville to buy , sale or trade. Couldn't ask for any better people or…read moreservice with great knowledge and attitudes !!! Thanks Again Guys!

always come thee when i am looking for beautiful pieces always get wonderful thoughts from…read morefriends and family

Went in to sell scrap jewlery . THIS IS NOT THE SAME OLD PLACE. New folks . Very clean and…read moreorganized with a good selection of products . I was greated Quickly and well. I was served without delay and with respect. I found them to be excellent and would recomend them without reservation . I WILL BE BACK.

I was treated with disrespect and offered a ridiculous price for my silver rounds! I was offered…read more15.86 dollars per ounce of Sterling silver! The spot price on this day was 52.00 dollars an ounce. I had done business with them previously where I had actually bought junk silver by their own definition at 4 dollars over spot prices I do have receipts for this transaction . I do believe i have been targeted and believe they should be investigated for this matter.

I don't really have a lot to say about their product. I've worked with Hancock many times…read morethroughout a number of years on all kinds of items and things just never were quite like I wanted them. However, based upon that, I would have given them three stars or maybe even four stars. What steals all the stars but one is their attitude toward customer service. They treat you so badly. They make you feel like you are intruding on their space and interrupting their day. I've spent more than $10,000 on one item alone and thousands on several others, so I know I'm not their greatest-paying customer, but I'm also not the least. Regardless, I expect to be traded with respect, kindness and friendliness. That's the key right there. There is no friendliness. Nobody smiles when you walk in and nobody makes you feel like they're glad to see you. They just lose so many stars due to their poor interpersonal skills. I went back to them because I thought that is where my spouse wanted to go. However, I discussed my displeasure with my spouse one day after what I thought was a particularly bad experience there, and I was shocked to learn my spouse did not care for those people, either. I was so shocked because after 45 years of marriage, that was literally the first time I had ever heard my spouse not like a person. Never once had I heard them say, "Yeah, I don't really like those people," which was my spouse's exact words. I will never forget them because, again, it was literally the first time I'd ever heard them say anything negative about any person or business and I have never heard them them say any negative thing about anyone else since. My spouse likes everyone. It was a relief for me. We enjoy investing in jewelry for both of us and we have found another jeweler who is absolutely wonderful. He even calls us when he gets something in he thinks we might like. He is usually correct because he has taken the time to get to know us and know our taste. All of the employees at our new jewelers are always smiling and someone always greets you kindly when you walk in the door. Before you ever reach the counter, you have been greeted with enthusiasm. That has been happening ever since the first time we walked in the door and I have seen them do that to other customers every time I'm in the store. It made us realize how much enjoyment we had been missing by shopping at Hancock Jewelers. I don't wish any ill will upon Hancock Jewelers. I can speak only from our experience multiple times over the years. I probably wouldn't have taken the time to come here and give this review, except I see their commercials and they just don't sit well with me knowing how my spouse and I were treated. One last important note: I do not think my spouse and I were singled out. While we waited for service, I noticed they treated others the same way. It's just not a happy place.

The Hancock family is clearly proud to serve the local community, and they have done so for many…read moreyears. John and Ashley are alway there and happy to help. We purchased a gorgeous and unique bracelet from them, as well as matching rings for the girls in our family. Trust is tantamount when it comes to purchasing jewelry and I feel very confident here!