That awful feeling when you walked to your refrigerator to fill up your glass with ice and water…read moreand realize the whole appliance is dead! My husband immediately went to Yelp and search for appliance repair. He found Royal Appliance saw the 5 star rating, read through the comments and called and book an appointment. Andre came over the next morning, found the problem and order a mother board and came back first thing the next morning and installed it. Hallelujah we have a working 24 year old refrigerator! You can't imagine the relief that it was fixable. Andre is knowledgeable and such a hardworking human being! He even went out after hours to pick up our part. I told him that if we ever need something fixed again Royal Appliance is who we will be calling!

Excellent Service from German - Highly Recommended! I needed…read morea refrigerator repair and German responded very quickly. He arrived promptly, performed a thorough evaluation of the issue, ordered the necessary parts right away, and completed the installation within 48 hours so we could get back up and running. Throughout the process he was courteous and professional. The entire experience was smooth and efficient from start to finish. I would definitely recommend German and would not hesitate to call him again for any future appliance repairs. Outstanding service!

Staff: What a great group of people. I especially loved how…read moremy first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.

First and foremost do not go to DryerPro (https://dryer-pro.com/). They are scammers - absolute…read morescum of the Earth Now that that's out of the way, my technician Kevin was great! Explained the problem, was punctual, professional, etc. Would highly recommend and will go back to them if needed in the future

If I could give 10 stars, I would. Vincent is great! He shows up when he says he will, honest in…read morehis communication, and he's been able to repair a few of my appliances now. My family and I are grateful to him for getting our refrigerator, up and running. And now, our washer and dryer so we can continue to live life comfortably. 10/10 recommend.

Vincent was fantastic--professional, responsive, experienced, and incredibly efficient. We…read morecontacted him the evening before, sent a few videos by text, and he was able to diagnose the issues ahead of time and come prepared the next morning. He repaired the suspension on our washer, fixed our garbage disposal, and made a repair to our freezer drawer, while also evaluating an issue with our oven door. He was quick, knowledgeable, transparent about what could and couldn't be permanently fixed, and clearly has a lot of experience. Excellent communication, fair pricing, and great value. I would absolutely call Vincent again for any appliance repairs and highly recommend him.

I requested a repair to our stove cooktop. One of our burners would hardly turn on, even at…read moremaximum settings. I contacted Bob in the afternoon and within a few minutes I got a call from him. He was very flexible with when he would come out and arranged to come out on the same day!!! He was quick and able to fix our burner right away, knowing what the problem was and able to go directly to it. He didn't waste time and his knowledge came across clearly with how well the burner was working within a few minutes. The cost, given how much time he saved us, and what he charged was WELL worth it! He's on my list for any appliance repair I have going forward. Thanks....you rock, Bob!!!

We've used Best Care Appliance Service for several of our personal and rental properties over the…read moreyears, and Bob has been consistently reliable, trustworthy, and honest. It's not easy to find service providers who are both knowledgeable and fair, but Bob and his team have always been upfront about what repairs are actually needed and never try to upsell unnecessary work. As property owners, having a dependable appliance repair company we can trust gives us great peace of mind.Whether it's a refrigerator, washer, dryer, or other appliance issue, Bob has helped us keep our properties running smoothly. We highly recommend Best Care Appliance Service to anyone looking for honest and reliable appliance repair in Orange County.

Odd story, I know, but we have a 15-year-old KitchenAid refrigerator, side-by-side, that works…read moreperfectly. I would love a fancy-pants new fridge, but the horror stories of breaking down after nine years appears to be true. So we texted, explained the situation, and asked for a tune-up. We were quoted a fair price, Stepan was running a little late and texted when he would arrive. He pulled it out, removed the back, steam-cleaned the coils, and defrosted the drain-pan. He complimented our use of a dedicated surge protector (we get about two blackouts a year). The gaskets are tight and clean, and we will continue to clean the coils that we CAN REACH. All in all, it was worth it to keep it running another fifteen years.

We hired Stephen from STETJ Pro Appliance to install three appliances, and he went above and…read morebeyond. Two of the new appliances didn't fit for one reason or another, but Stephen was incredibly patient--he had already gone through the entire effort of removing our old units and completely installing the new ones before we realized the fitment issues. He took it all in stride while we sorted things out. ​His pricing is very fair, and he provided a clear, itemized breakdown of everything so there were no surprises. On top of that, he was able to fix our broken oven door for a fraction of what it would have cost us to buy a brand-new appliance. If you want someone honest, skilled, and patient, call Stephen. 5/5 stars!

Aman is the MAN! He…read morecame over and fixed my Samsung dryer. I requested quotes from several others on Yelp, however he was the only one to tell me the price upfront. I was 99% sure I knew what was wrong (needed thermostat to be replaced) which I was correct on. Everyone else gave me the same line of they need to diagnose before they could quote me a price. He replaced and did it for a fair price.

Requested someone to come out and inspect my oven that wasn't heating. They got back to me the same…read moreday and scheduled a technician to come out the very next day. The technician was able to diagnose the issue quickly and only took about 20 minutes to complete the repair. Price was fair and the issue was resolved. Would recommend.

Mel got us up and running again after a botched frige repair from a different company. He diagnosed…read morewhat happened, reviewed what the previous tech did and didn't do and fixed us. Our Kitchen Aid fridge is nice and cool, one month later. Thank you! reliable, good communication, efficient, knowledgeable, would highly recomend.

I replaced my original cooktop with a Viking 5-burner purchased from an appliance store in 2020…read more The burners never had higher or lower flames despite turning the knobs fully. The gas company suspected the regulator needed to be replaced. OC Repair Master had good Yelp reviews, so I made an appointment. Mel had to order the part directly from Viking. He gave me an exact breakdown of the cost and deducted the diagnosis fee. When he replaced the part, the burners were only a little improved. He said the original regulator did not work correctly. He thought there might be a problem with the gas line, and he came back with an associate that had more gas experience. The line was unblocked, and the burners now work beautifully. The work was done quickly, and Mel & Sergey were very nice. The only downside was that I had to pay by cash or check. Credit cards are not accepted.

Always shows up, forthright and upfront and does great work! Pricing is fair. Has had him do other…read morework on other appliances and he knows what he's doing!

Thank you for coming through Near end of day. And a party…read moretomorrow and you guys went out of your way coming after a very long day for you in the evening last appoints. Appreciate you again. See my other posts. Fixed dishwasher to make a big day with 40 guests easy for me. Thank you for always coming through.

Mitri was very professional, courteous, prompt. He found the problem and fixed it quickly for a…read morereasonable price.

Was no help over the phone and very rude to speak to…read more Called for a potential plumber on a kitchen sink but the lady over the phone told me in a very rude way that they only work on garbage disposals? Totally out of left field, and you'd think they can refer plumbers? Guess they don't

Amazing service!! I requested a quote for my dryer not working on Yelp and they responded right…read moreaway, they waived my service fee afterwards. They were able to come the same day to check what was wrong. And the next morning they had the part to replace and my dryer was working within 24hrs! Thank you to their team and their technicians, ALEX did a wonderful job!!

We can't say enough good things about Ivan. He is honest, fast, friendly, communicative. We hired…read morehim to replace our Kenmore Elite washer door lock assembly. He was being upfront about the material & labor cost which includes all the details, 90 day service warranty, and the price came out to be very comparable to other quotes we received ($280). He texted us when he headed our way and quickly got to work upon his arrival. Within 15 minutes, he was done and everything turned out great. We would definitely hire him again in the future for any appliance repair.