1. Eastway Lock & Key

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Myrtle Beach, SC

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Eastway Lock & Key

5.0 (4 reviews)
Closed • Closed

Services - Eastway Lock & Key

Lock repair

Lock rekeying

Security system installation

Eastway Lock & Key Photos

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Legendary Towing

Legendary Towing

(12 reviews)

If I could give zero stars, I would. This is the second time this company has towed my vehicle, and…read morethey still cannot clearly explain why it was towed or provide any meaningful information about the authority or process behind it. When I asked reasonable questions about the relationship between the HOA and their towing practices, I was met with hostility instead of answers. The customer service was appalling. Tom repeatedly interrupted me, became defensive, and ultimately hung up on me while I was explaining that I had just come from my grandmother's funeral. Professionalism was nonexistent. Even worse, while I was in the office, I personally heard an employee say, "I'm not helping anyone who can't speak English," before hanging up on another caller. That level of disrespect toward customers is unacceptable from any business. This company seems to believe that because they have the authority to tow vehicles, they don't have to treat people with basic respect or explain their actions. If your business is towing people's vehicles, answering questions and treating customers professionally is part of the job. I will also be requesting the HOA's parking policy and looking into whether these towing practices are being enforced consistently. Based on my experience, I would avoid doing business with this company whenever possible.

Getting stuff from my car was two days later. I had my laptop, meds, phone, etc. absolutely…read moreunreachable for such a big deal as a tow from Walmart. Much less done notification that it's gone.

Eastway Lock & Key - locksmiths - Updated November 2026

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